Workers I had contact with were very nice, but the car is not up to par.
I have to bring it back in concerning the paint doesn't completely match and some body work. Wish Geico worked with Lexus.
I have a car payment and I really want to be pleased with it he work done.
They were fantastic ! Very happy
I would have liked more updates on my car's repairs. There was a point when days went by and I didn't know what was going on. Every time I called with an issue someone would say I'll get back to you and never call back. I work nights and on the day my car was ready I woke up at 4:30 pm and felt so rushed to get the car before 5:00 pm because you were closed the next day that I left my work badge in the car. If I have another accident I don't honk that I will go with this company.
Amazing staff, stellar service!
Communication was excellent
I was told two weeks was the time of repair and not only did I get told the wrong date They had to push back the time 3 times....the front receptionist was rude on the phone ....I had to pay taxes on my rental that was suppose to be 10-14 days turned into 30 ....this was horrible I had to call and hound the office to see when my car was done I will never use them again. You failed my family and my trust in your shop never again !!!!
It took over 5 weeks to get my vehicle back. The manager was was nor very nice to deal with. My car isn't to my liking and I will be back soon.
My leather interior/drivers seat was damaged/ripped while vehicle was under your care. Very dissatisfied. My driver seat now looks like a ghetto car. I expected better than this.
Work looks great. Took longer than I was told. Otherwise all great.
Vehicle Make : Volkswagen
Excelent work! Great service. Thanks!!
Thank to all the staff. From the moment I walk in to the moment I pick up my car was an excellent service. I will not go any where else if I needed repairs on my car
This was by far the easiest and best experience I have had with an insurance claim. Thank you so much for your professional service, quality repair, and giving us back a cleaner vehicle than we brought in!
I love how Jennipher emailed me everyday on the status of my vehicle. I was pleased with the service and the estimator ( I forgot his name) was very pleasant as well. The only downfall was that it took longer than I expected to get it fixed. I loved how they offered a lifetime warrantee on the side that was repaired.
Nice job the car looks like nothing happened to it . Thank you
The look and feel of my car is excellent. However, it was very stressful that it took about 2 months to repair! I had to call frequently to find out the status of my car..but i do appreciate the discount given when i finally was able to get it.
Everything' was performed in a timely manner.
The staff was very helpful and treated me with respect, honestly and with care.
Overall I would say that my total experience was a 10.
Excellent communication, much appreciated.