Body Shop

Real Reviews From Verified Customers

Mary S.
Vehicle Make : Mazda
5 out of 5
1/1/2019
Quality work with great customer service! Thank you.......
Karen B.
Vehicle Make : Nissan
5 out of 5
12/13/2018
You and your staff were superior in keeping me informed on a daily basis. The repairs were done in a timely manner. Carol, your receptionist was so warm and friendly. Thank you. I would recommend your company to anyone in need of your services. Thank you, Karen B
Timothy .
Vehicle Make : Lexus
5 out of 5
12/11/2018
Had a very good experience. The person on the front desk always was pleasant and kept us updated on our car repairs and parts that were ordered. Great work.
Delores .
Vehicle Make : Ford
5 out of 5
12/6/2018
Very good experience! I would recommend Auto Works to friends and family!
**** B.
Vehicle Make : Toyota
5 out of 5
12/1/2018
You did great work, keeping me updated on the car was also very helpful
Sarah C.
Vehicle Make : Hyundai
5 out of 5
12/1/2018
Constant update and communication. Friendly staff
Amy H.
Vehicle Make : Toyota
2 out of 5
11/29/2018
There is still damage to my car from the accident. Apparently collision center was just told by the insurance company about the front of the car and failed to follow up with me about additional damage to other areas of the car. The damage involves a tire of the car too so the safety of the car is in question. In addition the car is now making a sound it wasn’t before as if plastic is banging against itself. I will be taking it to my regular mechanic to make sure everything is present and working the way it should be. So now after waiting almost three weeks for my car it will have to go back and go through the whole process again. I am really disappointed.
**** F.
Vehicle Make : Vehicle
5 out of 5
11/9/2018
Very professional and courteous
Donald P.
Vehicle Make : Ford
5 out of 5
11/8/2018
Great Staff thank you ???? Donald P
Peter S.
Vehicle Make : Ford
4 out of 5
11/7/2018
Everything looks great. Definately went the extra mile with the detailing of every nook and cranny of my truck. Almost like i bought it brand new again. Thanks for the amazing work!
Karen B.
Vehicle Make : Mazda
4 out of 5
11/6/2018
Things started out rough and I was a little concerned, but eventually, the job was completed to my total satisfaction, Job well done!
Frances W.
Vehicle Make : Nissan
5 out of 5
11/4/2018
I was pleased at how quickly the work was completed. My car looks brand new. Thank you.
Cheryl C.
Vehicle Make : Audi
5 out of 5
11/2/2018
Very easy, hassle free experience! I never had to worry or feel like I was a bother. Everything was explained clearly & insurance and rental processes were simple and professional.
Keith S.
Vehicle Make : Honda
4 out of 5
10/27/2018
Excellent work from the first phone call to pick up of my van.
Robert J.
Vehicle Make : Ford
5 out of 5
10/26/2018
I want to compliment your front desk employee who is so professional, knowledgeable and courtess. She is definitely an asset to your firm. I feel as if I have a new car now. Very well done and without the hassle of working with insurance. They take care of it all
Michael R.
Vehicle Make : Mercedes Benz
1 out of 5
10/26/2018
I have used Auto Works in the Lewes location 3 times. Additionally, I have sent 3 other customers there. The 3 I sent were NOT SATISFIED as well. My Mercedes 2100 e350 Convertible had damage to it when I picked it up. Additionally, someone ran over shrapnel and blew out my tire. Yes, Auto Works eventually got me a new tire 4 days later. My headlamp trim was not put back on and thrown away. Now I am riding w/ mixed matched headlights. I have notified my insurance carrier and expressed my dissatisfaction/ Auto Works and will continue my journey. Word travels fast in ol' Sussex County.
James J.
Vehicle Make : Nissan
5 out of 5
10/19/2018
Daily updates were appreciated.Quality work!
Charles F.
Vehicle Make : Toyota
5 out of 5
10/19/2018
Thanks to everyone who made an unfortunate event, Painless. Thanks to Heather and Carol for exceptional customer support.
Roy Z.
Vehicle Make : Audi
4 out of 5
10/18/2018
Attention to making sure that OEM parts were used where required was much appreciated. Good communications on updates.
Cynthia M.
Vehicle Make : Jeep
5 out of 5
10/6/2018
Done on time as said. Work was well done. Super nice place to deal with. I recommend it

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