Everything was great. The customer service was wonderful from everyone I came in contact with.
Repairs look great. Only one concern--had to wait 3 weeks just to get an estimate. Much too long. Wouldn't want to do that again
The staff was very friendly and polite. They keep me updated on what was going on and was very accommodating. They answered all of my questions. I’m not sure if anyone else can beat the customer service that I received at this facility!
Everyone did a grwat jib communicating and keeping. My stewss to a minimum. Repairs were done great and car was so pretty after being detailed
Fantastic service. Best auto body service I've ever had. Wayne always kept me notified of the progress on my vehicle, assured me of the best service and has followed through. Wayne and the rest of his team have done an exceptional job.
Great job on the repair, and with the updates on progress throughout the process
I was kept informed regularly about the progress of the repair.
Jaime kept me updated twice a week on the progress of repairs. You finished repairs a head of schedule even though we asked to have the left front fender repaired after most of the other repairs completed. I liked texts along with the calls. It nice to know there is a company that still believes in cus
Took way too long to get an appointment for my estimate.
My past experience with other shops is that in the time it took to get my initial estimate completed I could have had my truck repair completed. Once I had the estimate completed and my appointment made the repair also took longer than normal because you didn’t order the parts till I dropped off the truck.
On a positive side the repair was done satisfactory and your personnel were very nice.
I am pleased. Driving on residential streets was swell, i would like to take it a run on the highway to get the full satisfaction. Thanks go to the whole team everyone was very pleasant and the timing was impeccable. Thank you . I will defiantly recommend your team. Satisfied customer
My Subaru looks good. It’s like the accident never happened. Great job!
Everyone was friendly and efficient during the drop off period even though it was busy. I was updated every other day & received my car much earlier than expected. Overall a good experience under stressful conditions.
Very happy to be back in my car ????
Jaimee was so kind and pleasant to talk to throughout the process every time she called to give me an update on my cars repairs! Front desk was kind, quick, and organized both when I dropped my car off and when I picked it up! I will definitely refer people to your location and will use your location again in the future for repairs! Thank you!
at first I thought unhappy but as it ended very happy. I would recommend your shop
The staff was great! I dont know their names, but all were super helpful, on the abra on abaliene st, i talked to about 5 different people, all at the front desk were very helpful and friendly and the appraiser also was helpful. I had a good experience, i would recommend, good job on car too
The piece was not on correctly and when we told the lady she fed us some b.s. story about previous damage and not being able to do any better. Then she calls a man out n he noticed it immediately and said let's see what we can do to fix it And he took the car n tried. It looked better than before but very dissatisfied with the unprofessionalism of the woman and the way they showed my car finished
Jacki was THE key person who took what started out as a potentially disastrous experience and turned it into a 5 star great service experience. She provided excellent status & scheduling information on a very timely basis and was very personable on the phone. An excellent customer service representative for ABRA
Better notification when the car is finished. Left with little time to make it from work to the shop before it closed. Had little time to organize the return of the rental car. Very stressful.