Robert was great, a real professional....Thank you!
Friendly, professional, explained everything , and timely
NO additional comments other than my rep shud have painted the entire car, detailed the inside and provided a full tank of gas along with a $500 gas card
Extremely satisfied! From the time I took my car in for an estimate on a Monday morning, until I received a call that Friday afternoon, saying my car was complete and ready for pickup. Special thanks to, Deborah Batz, My service Advisor. Debbie kept me abreast on every detail of what parts were needed and estimated repair time. THANKS, DEBBIE!!! I'm sorry, I did not get all the employees who helped me names, but the young lady at customer service desk was also invaluable. The young man who brought my car around after detailing and making sure my vehicle was clean on the inside and out. Thank You, to everyone at Service King in Southfield , MI, on Telegraph Rd.
There was a complete failure in the quality control concerning my vehicle's initial repair. The paint was dull and orange peel. The repair stood out so much, I was really surprised the car was being released to me. The car had to be repainted again and it still wasn't right. Ultimately, after much polishing with compound, the sheen matched the rest of the car, but there are still some ripples in the finishbor body. How can it get any better, but to repaint with a fourth coat that I don't want on my car. For the minor damage that was on the car vs. the cost of the repair, I expected a better quality paint job and customer experience. I had started to have the Pontiac store on Telegraph fix my car since a relative had an excellent experience with his high end car. First mind is always the best. Lexus actually recommended this Service King. ???
Vehicle Make : Mini Cooper
I'm a perfectionist when it comes to my Mini Cooper Coupe. This 2014 Mini has less than 7,000 miles & was vandalized earlier this year. Motor City Mini recommended Service King, Southfield for restoration. Service Advisor Deborah Batz Took me under her wing & did not exceed her estimate of repairs. I feel Lucky to have used Service King, Southfield to restore my Mini & will tell my friends & relatives of my positive experience. Your Customer **** R
Very professional and finished in a timely manner. Would highly recommend!!!
As your name states...You guys are the service kings of auto repair from the lobby to the exit of the back door inside the shop. Thanks again.
Deborah Batz was cordial, professional and friendly. The
work on the car is excellent.
Glad to get my car back, it looks like a new car.Thank you
Job well done thank Robert for the ride to get my car.Have a great day.Bo
Always keep you up to date as to the progression of the repair. Repair was done on time. The car looks fantastic
Easy process and great communication / updates. 100% satisfied with work
Debbie is very passionate and kept me informed through the process
Debbie was AWESOME. best post collision experience I have had
The team was very informative throughout the entire process and was willing to explain the process and the repair needed. The team contacted use offset to ensure that we were receiving correspondence from them and the insurance company.
Prompt, polite and VERY professional
The service people went above and beyond my expectations. This is my second experience with this shop, and would not think of going anywhere else. Have already recommended this shop to several people.
Great service, Deborah Batz was a pleasure to work with
After thoroughly inspecting the repairs, I am very dissapointed with the work. I am out of town until Tuesday (07/04)and will be happy to talk to my service representative. I am optimistic that this can be rectified and hope you have a great day!