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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 328 reviews 82%
4 star 48 reviews 12%
3 star 5 reviews 1%
2 star 4 reviews 1%
1 star 15 reviews 4%
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(All Vehicle Makes)
Daniel B.
Vehicle Make : GMC
5 out of 5
1/1/2020
Great communication and extremely fast service. I appreciate the friendly environment.
John W.
Vehicle Make : GMC
5 out of 5
12/27/2019
Thank you very much for your professionalism. Although I hope I don’t need your services again, I would gladly recommend you to anyone who might. Everyone was very nice and very accommodating. Thanks
MIA P.
Vehicle Make : MERCEDES-BENZ
5 out of 5
12/26/2019
Nice job great with updates
GORDON E.
Vehicle Make : HONDA
5 out of 5
12/20/2019
Service was excellent from start to finish. Would not hesitate to recommend this company
MICHEAL M.
Vehicle Make : FORD
5 out of 5
12/18/2019
Friendly and professional service. The repairs were completed very well & have had no problems in the first month. I really appreciated their regular progress updates & effort to keep me informed.
RONALD M.
Vehicle Make : KIA
5 out of 5
12/18/2019
Fast easy process. Satisfied with the outcome of my repair.
Donna R.
Vehicle Make : KIA
5 out of 5
12/17/2019
very fast and done as stated
ALFREDO O.
Vehicle Make : HONDA
4 out of 5
12/13/2019
The repair was perfect and was ready days before the original estimated day for completion. Mayte was very nice and helpful.
BRIAN G.
Vehicle Make : CHEVROLET
2 out of 5
12/6/2019
I kept receiving different completion dates. Vehicle was "finished" and sent back to Ontario where I dropped it off. There were several issues with the repair job that Ontario now has to fix.
CEOPHILUS J.
Vehicle Make : KIA
5 out of 5
12/6/2019
Thank to all of the staff at Fix Auto. Great job on my Kia Sorrento. I am completely satisfied with your work. Great staff, very professional. I will recommend you to everyone.
Albert N.
Vehicle Make : FIAT
2 out of 5
12/3/2019
Mayte was the very best part of my experience 100%, exceptional and perfect in every way. I made my living as a GM & gsm of dealerships in Cerritos. The least of my issues was that you used a half tank of fuel to fix the car (& the places you went to) and didn’t think to replace it. I get that you want people to believe all the work is done there but come on at least try to keep things even. By replacing fuel or even topping off the tank it costs little but goes the extra mile. I won’t even start on my concerns about how long my AC is going to last. That however is an issue I will take up with my insurance carrier. I think it’s fair to say you know exactly what I’m talking about. You didn’t fail however I’m tough but not unfair overall, because of Mayte I’d still give you a B- score.
PAUL H.
Vehicle Make : MERCEDES-BENZ
5 out of 5
11/25/2019
I love the management in the office and great customer service ,they help me in a very timely manner and kept me up to date on my vehicle , I would definitely return for future service . And I’d love the work and the finished product thank you.
MARGARET MAGGIE.
Vehicle Make : HONDA
5 out of 5
11/20/2019
Mayte is the BEST! So helpful and professional! I am very happy with the work on my car too! I will use them again!
Theodore R.
Vehicle Make : FORD
5 out of 5
11/12/2019
Well done. Front desk person very helpful and knowledgeable. Thank You.
VALERIE J.
Vehicle Make : CHEVROLET
5 out of 5
11/7/2019
Super fast and great quality work. Friendly and helpful staff
SAMANTHA G.
Vehicle Make : HONDA
5 out of 5
11/6/2019
The service was excellent! I appreciate the updates on my car and also how great the repair on my car was. Definitely will use this place again when needed!
Gloria C.
Vehicle Make : HONDA
5 out of 5
11/6/2019
I’m very satisfied with your job in fixing my vehicle. I would highly recommend your shop to my friends.
LESDY H.
Vehicle Make : TOYOTA
5 out of 5
11/1/2019
Excellent work and very good employees
KENT H.
Vehicle Make : HONDA
5 out of 5
10/31/2019
The work was done with professional excellence, completed two days early, and within the estimate. The staff was courteous and friendly. I have taken vehicles several times to this shop and had the same great experience every time.
Nemika D.
Vehicle Make : CHRYSLER
5 out of 5
10/29/2019
Great customer service

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