Appreciate the team making sure the job was done right; super!
The personnel at Lawley Collision Center are absolutely first-rate. Terrific people. The repair/restoration, including the paint work and finish was excellent, Couldn't even tell there had been damage to the vehicle. My wife and I highly recommend Lawley Collision to anyone in need of their services.
The customer service was great! Makayla at the front desk was incredibly kind and helpful. Lori and Chris did a great job of explaining things.
The workmanship is superb. All the workers and all the office people were very kind and very treated me very well. Only one complaint will have to eliminate James then because he was deceased in November so just keep it under my name if that's okay under Elizabeth otherwise I'm thrilled with the work and thrilled with how very pleasant to everyone was thank you so very much. Oh and thank you to Terry who drove me home when I drop my car off and pick me up so I could get my car back today thank you again
Very friendly and helpful staff.
Excellent service. Thank to your team
The car was returned with damages that were not present at the time the car was dropped off. The damages that the car was dropped off for were not fixed. Extremely dissatisfied
Thank you to the whole Lawley team not only did you make this so easy but a smooth process!!! All of you are amazing and my baby looks better than ever!! Thank you
As always outstanding work in a expedient manner, I can tell that time and quality is your main focus towards customer satisfaction. Would not have it any other way, you guys Rock!
Everyone I had dealings with were really great. From talking to Ashley on first call. To Desiree and Louie helping with the delivery.
My experience with Lawley Collision Body Shop was excellent! Every employee was super friendly, courteous, and efficient. They were in contact with me throughout the repair process. I highly recommend Lawley Collision Body Shop! They made me feel like their number one customer!
Luis, Ashley and Desaray were awesome with communication and appreciate all their help in a stressful situation. Thank you very much!!!
I have never had any experience with a body shop. I was impressed with how well informed Lawley kept my husband and I on our vehicle's progress. When we arrived to pick up our Jeep, I noticed a couple rough looking spots. It was so nice abd thoughtful for one of the receptionist to wait by the vehicle while a technician explained what the spoys were and how he could fix them. They had it all buffed out and looking better than ever in a few shirt hours! You've made a customer for life! We will definitely refer you to our friends and family...
Really pleased with the results, the timeliness, the status texts, and the professionalism of the Lawley Collision team. Everything went better than expected.
Our car looks like the accident never happened. All service reps were polite and knowledgeable. The repair time was quick. I appreciated the texts keeping us updated.
My first choice was to get the wirk done in Tucson, but decoded to entrust the local business community here in Sierra Vista. As a result, I was truly amazed at the quick turn around time, the excellent work on your vehicle, and not to mention the professionalism of your friendly staff. Working with my insurance company, they everything effortless and complete.
Great folks, great job, from what I can tell, of matching the paint!
I believe they even washed front window and front passenger area!
These guys n gals rock! Best service with a friendly smile!
Very professional. Love the text msgs with updates on the status of my vehicle.
Thank you For fixed my car is very good job.
Everyone was kind, courteous and thoughtful.
Thanks to all of your employees who were associated with this effort. Could not be happier with the end result
Thanks to Branden and the team! The car looks great.
Fast service and looked like nothing ever happened to car thanks
this was a great experience, we would recommend Lawley collision to everyone.
Took over 8 days to complete the work. Also, the vehicle was not ready when I was told to pick it up. Waited about an additional 30 minutes at the office before the vehicle was ready.
I appreciated getting status updates
and having my car washed when the
repairs were done.
Car looks perfect. You can't even tell there was a impact. They washed the car too!
Of all the problems that come with an accident,Repairs and Service are never a problem,thank Lawly's collision center.Give good stars.
Appreciate the continuous updates during the vehicle repair process... Excellent customer service from beginning to end, to include helping transport vehicles to our home... Chris and crew were awesome!!! Best regards... Rick and Elaine.
Very professional and accommodating
I am coming in this week to bring my truck back in, the paint job that was done was horrible and looks terrible, painted over parts that were black so now silver is all over it and looks very bad , plus I see masking tape inside the silver paint so who ever painted my truck did a poor job , and for this to be a professional job concerns me because it does not look it
Part of the damaged wheel (which had originally been missed by me but seen by your esrimator) had not been buffed out.
Great job. Extremely happy, my car look like new.
The car looks like new and they even detailed it. Wonderful job. Thank you????
Your company did a wonderful job repairing my Toyota Rav4. Thanks
I like how Lawley sends me text messages to inform me of the status. The quality of the job was excellent and like the accident never happened. Looks like original paint with a clear coat. It was only a 3 day turn around and the quote never changed. Would go back anytime.
Vehicle Make : Volkswagen
Very polite and professional! Told us everything up front and completed our issues within two days! Recommend to any one!
Louie was a pleasure to deal with, very professional, great communication. Repairs were comoleted on schedule amd look great!
very good job,kind,and helpful with my questions andrepairs.
My car repairs were great!! But the girls at the front desk were rude!!every time I called to ask questions they always answered with an attitude. Also when I went to pick up my car the blonde girl with glasses kept saying are you going to pay your deductible I don't have a deductible the person who hit me insurance covered everything but she kept saying it making me feel like I was trying to get away with not paying. But other then that my car came out perfect
I absolutely loved the work that this body shop did. They delivered it one day early and it looked very good. They also return my car to me completely spotlessly clean! The entire car looks brand new now!
I would highly recommend the body shop to anyone!
Very professional work. My truck lookd br and new!
I was very happy with overall repair of my vehicle and the appreance of my vehicle following repairs really impressed me. The only thing I noticed rolling the repair was some areas on the inside of the door where their were black smudges left from some1 touching them.
Everyone involved in the process was an absolute professional!
Mekayla at the front desk was very helpful over the phone and in person.
Very pleased with the repair done to our Highlander and also very pleased with the staff at the desk! All very professional and knowledgeable. Thank you all so very much.
2015 Dodge Ram looks better than new. Professional team at Lawley's Collision. God bless America.
I had a fantastic experience from the beginning of the process until the end.
Friendly group rate them a 10
The repair job looks great and the car was returned clean.
Luis was very helpful, and great to keep me posted on the progress of the repairs.
Friendly staff, grate turnaround time for repair with quality workmenship!
Excellent job done. My car was clean and the customer service excellent. Delivery was on target, I will not hesitate to refer Lawley Collision to any body.
Luis worked with us on scheduling the vehicle repair on our timeline to meet our travel requirements. Excellent!
Service kept me notified how progress was going really easy to deal with real professional thanks lawley :)
Job well done, when my Nissan came home its looks like a new car
I just want to express my appreciation to all your wonderful Collision Center workers.
Mrs, M Shaner 6102015
Wonderful people to work with, consistent communication about the status of my car repair, and fast work to get the job done!
Would recommend Lawley on any occasion.
Everyone that I dealt with during this situation was outstanding! They were very professional,knowledgeable and helpful. Some other businesses could take a page from your customer service book. Thanks for making this less painful.
Quick service and hassle free. They were able to answer any question I had.
Excellent communication, outstanding work on my damaged vehicle. They even gave it a light wash which was nice.
I am out of town, and my wife picked up the Jeep. but, she told me how pleased she was with the work and with all of the people at the repair center. we have our Mustang in for rHad work done on Had work done on it several times. and we are always very impressed the people and the work.
Timely service, great customer service. My vehicle looks brand-new
Great customer service from the shop guys.
I really appreciate the consistent updates.
Vehicle Make : Land Rover
Hope, Luis and Jeremy were just outstanding throughout the whole process, and the gentleman that did the body work was superb. Completely satisfied with all aspects of the repair work. Thank You!!!!!
The car looks good as new. Good location and the free employees were great.
The repair work was excellent, and your office staff were superb at keeping us appraised of the status of the job.
I believe we have missed a couple spots. I drove my truck this morning for the first time since I pick it up and notice a mark on the driver door and I thought the scratch on the passenger side was covered and was to be repair with this first claim.
True to your word and kept informed.
The team did a great job at keeping me informed as to try timeline and when my vehicle was ready for pickup
One small comment. I was told car should be done by Friday but got car back Monday. Minor complaint but overall great service. Thank You!
My vehicle was done early and it looked amazing. Thank you for such a great job!
all of the damages were not repaired.
Vehicle Make : Volkswagen
Good repair and paint. Wash job pretty grim
I am satisfied
My car was done when you said it would be. I was very pleased.
Your service and staff is great to deal with. I thank each and every one of them for their assistance during this process. Lawley should honor each of them for their expertise and quality. Thank you..
We didn't receive any status texts until the final day.
I appreciate the professionalism from Louie,Sheryl, and all those involved in the reparation of my truck it looks brand new. Great job!!
They did a great on my car, thank you.
I was very pleased that there was a shuttle for those of us who do not have another method of going home. I know that the mechanic said there may be other problems under the bumper; apparently there were not and the time frame was really good so that I was only without my car for one day. Thank you very much!
nice job. looks original and paint matches.
Only concern is I wonder if the bumper is supposed to be loose across the underside. Other than that workmanship was good
Repeated trips in a single day and after one problem was fixed another problem arose