I think Randy was the one who attended with all my paper work.. Great customer service. Thanx.
The tailgate to our Honda Pilot was damaged and the part was ordered, however it took about a month for this part to come in. I understand that it was not your fault--my problem was that if you knew the part wasn't available soon, we could've still driven our Honda instead of using a rental all month.
Everyone was great but the young man that was in charge of my car was OUTSTANDING. His customer service was above the normal and he explained everything to me and asked if I had questions. He took all the time I needed and didn't seem bothered or rushed. Tommy is definitely an asset to your business.
Treat him well, he treats your customers very well. Thanks for a great experience!
Everyone I came into contact with was professional and nice!
Can't thank you guys enough on how amazing my car looks I've been there 2 times now and both times I've been super happy with the outcome of my car. I love my car and try to take super good care of it. A big thanks to Ryan and everyone that puts their hard work into my car that I don't see. Ryan is awesome and super helpful as long as I live here I will always take my car here! Thanks guys!! -Brad
1st Class coordinated everything with my insurance adjustor and even returned my rental vehicle for me. They kept me up-to-date with regular emails and freed me from all the numerous details involved to wrap this situation up. Highly recommended.
Wonderful Job, wonderful people.. My husband would never go any where else. Work is top notch.. Kathy B
The steering wheel is crooked, the trim around the door wasn't put on correctly. The door sticks when I try to open it and there were finger prints on the headliner.
Ryan Moore has an excellent personality and he was very professional. Very satisfied customer.
Excellent Job!!!!! Great work!!!!
I'm really happy about the job they have done in my 4Runner I am very satisfied!!
Vehicle Make : Land Rover
Ryan is awesome, he kept me informed at all times of the status of my car. He was prompt at answering all my phone calls. Generally speaking, everyone at your place of business was professional, curtious and friendly. Thank you for a wonderful experience!
Thank you for the fast and professional service. My experience was seamless and completely pleasant. Thank you very much.
Car looks great and Ryan worked with me to keep my car from being totaled. Kept me informed on the delays (I wish there weeny any, but I'm realistic) and made sure my car was right when I picked it up.
Yes great Ryan is Awsome as is the service
I've used first class aince we've moved here in Mirrieta since 2002. Always happy with the repairs, professionalism, and customer serivce we've received. I have and will continue suggesting 1st class to anyone and everyone needing repair service.
Ryan Moore and Brie are the best! RN
Excellent communication throughout the whole process. Great customer service!
By far the best auto body shop I have ever taken my vehicle to. From customer service to the actual work, top notch service!
I am a pretty exacting person and I pay a great deal of attention to detail. We were treated very well by the staff and the workmanship and paint matching are excellent. We are very happy.
Great customer service and quality work. Thank you
All staff members were customer friendly. Very quick and very helpful.
Two spots not complete. We're circled on work order.
I am very satisfied with the repairs to the Camaro. The repairs look brand new. Thank you
Thank you Chris for expediting our claim in a timely and professional manner our BMW looks great! And your staff has always taken good care of our vehicles over the years.
you guys have truly earned the name "1st Class Collision"
Thank you again,
Keith & Christy Walker
Very professional staff. Very satisfied with the results. Thank you very much!
Everything there is top notch and I was incredibly happy with the service.
I have been your customer for 20 or so years, in Murrieta and Escondido. You're the best, and Ryan Moore is the best. R. Nester.
The whole team there was wonderful and took great care of us every step of the way. We will definitely recommend them in the future to others in need.
Ryan, you're always a pleasure to work with! Let me know if I can bring trick by to put new clip in door. Thanks
Great job! Prompt service!
Everyone was very nice and I loved getting progress updates on my phone Thank You!
Everyone was so friendly and helpful! I love the text notifications. Thanks for making a stressful situation much easier!