Thought the guy said something about some touch up paint for my back panel. Job took too long. Half **** painted my hood. Gave me an ugly grill unlike the one that was on there previous.
Vehicle Make : Volkswagen
Amazing people, Amazing service!
My brand new car was there for small body repair, but when I got my car back after repair, I am expierincing multiple other issue including my headlights are not working... I am coming to talk about it.
Robert from the body shop was our lead on this. He was amazing. Extremely helpful and straightforward with everything that was going on with the car.
I appreciate his honesty. He is a huge part of the reason that we had such a great experience. Plus our truck looks amazing.
Great idea to have all parties (rental, insurance, repair) at the same location as it was very easy and convenient! Everyone was friendly and quick!
The whole process was very smooth! Thanks for all of your hard work!
Very attentive. Kept me up to date throughout the entire process. I will recommend them in the future.
Thank for getting my car done in a time manner. It was a pleasure doing business with Mel Rapture. The car looks great. Hats off to Robert and all the staff.
Very professional and we'll managed. I appreciate the update.
I appreciated the customer service calls and follow calls and friendly service.
Your automated texting process can be quite confusing. Otherwise, you did a great job and the car looks super (which is what really counts).
just realized my Prada eye glasses along with its case left inside my vehicle (inside the console) is missing
It was strange to find my box of lens wipe that was also left inside the console to be In the back seat instead.
Can you check if any employees mistakenly took it?
The right fender part close to the rim of the tire does not look polished like the rest unless that was left intentionally .
Great service. Easy experience. Thank you
I appreciate the clear communication throughout the process and the repairs look good too.
Excellent work,thank them one & all for the repairs & bodywork done on my car. Mel Rapton has my trust.
Not satisfied with some repairs I will be in contact with my adjuster.ASAP
Excellent one stop service.
Very professional service completed far ahead of schedule.
I appreciate the thorough repairs made to my car. The damage from the accident was so much worse than we knew. The car now looks brand new! Thank you.
Could not have asked for a better experience. Thank you so much to Robert and the crew at the collision center. Everything was perfect and the customer service was out of this world good.