CarStar was very good about keeping in touch with me as they progressed with the repairs. And they were clear about the time frame involved. And when there was a distinct possibility it would be an extra day before I got my car back, they made a special effort to get it to me on the original day promised. On top of all that, the car looks great. I'm very happy to be back in my Subaru, and very pleased with the job done.
The car looks like new. Dian and jim are awesome employees
Rubber grommet that seals wiring harness from hatch to body left hanging loose allowing water to enter body.
--on roof rail near repaired area
-- on interior panel inside the rear door.
They did an awesome job! Thank you!!
Car looks great but when we picked it up after hours the car was running and it was totally out of gas
All were friendly, helpful, informative with out excuses. A seamless experience.
Admittedly easier because it was not my insurance claim!
I would recommend.
Sorry I forgot my silver mug in the rental car
Can you hold on to until tomorrow?
It took longer than it should have but was taken care of with the rental so you did the right thing
Everyone was an absolute pleasure and professiinal!
The front desk was so nice and Paul was a professional all the time. They all made it a great experience
When doing it right keep doing it right. Thx
Jim and Dina were awesome! Their customer service skills are impeccable! It was a very positive experience. Thank you!
Everyone was pleasant and helpful. I liked having the text message updates. Very professional services.
Attention to detail wasn't a priority. The fender hood and bumper aren't aligned properly. And it wasn't done in a timely fashion.
The front desk lady was so wonderful to me ..very efficient and reassuring and funny too! Thanks again for everything Lee Ann H
Definitely you have act together
It took some time to get it in dust ones in you got it done in a good time and it looks great tanjs