Marina Auto Body - Los Angeles/Marina Del Ray

Great service and great customer service.

Great service! Thanks Fernando.

Thank you for a job we'l done

I really appreciated your candor with me about the status of my car and your update on needed repairs after the bumper was removed and those parts were fully accessible. Also, I appreciated progress updates and your having the car ready early. Politeness of your staff and a nice store were also pluses, as was your valet. Excellent job on all fronts.

Marina Auto Body was a great repair shop and I would definitely recommend them. They have great customer service, are very timely and efficient, good communication, friendly personnel and very convenient with the rental car company on site.

Matt, John, and Aldo were courteous, professional, and extremely helpful throughout the entire process. Great customer service. Will recommend Marina Auto Body to all my friends that live in the area. Great job. It's not easy to find good customer service these days. Thanks again for all your help. John

Excellent service. Thank you!

Staff was very personable, knowlegeable, and polite. The young man parking cars was especially efficient and helpful. Neil was excellent. The email updates were a nice touch. A job well done indeed. And, the car looks great!!!

My car was as good as new! Great job! Very satisfied after 2 wks of work! Thanks!

Accidentally hit no, meant to hit yes! Everything went well

They did a great job of keeping me informed. They were easy to use and farmers and Marina auto body handled everything. Thanks!

Excellent work, as always!

A very clean facility. Staff was extremely polite and efficient. Neil, the site's claims adjustor, was attentive and knowledgeable. The valet helped me with parking and made me feel welcome. There were updates on the progress of my repair through out the process. When one small detail needed attention after the repairs were complete, It was done efficiently and with haste. I would recommend this facility to friends and family without hesitation! Great water bottles as well! The facility was a far cry from the ones back in the day where the guy had a cigar in his mouth and said "Girlie, what can I do for you?" Thanks very much for such a good job!

Thinking that taking in my 2013 Jeep Wrangler would bea long drawn out chore, I was pleasantly surprised. When I pulled into their valet service, which I think all auto body shops should have, I was greeted immediately by the most pled an employee of the body shop ( wish I remembered his name ), he instructed me what to do and where to go as he took my Jeep to the back of their shop. My insurance company called ahead, and the body shop had my file, and all the papers to fill out. The receptionist was also very courteous and answered all my questions. They ordered the bumper for my vehicle, and sent the estimate to me within a few hours. When the bumper came in I took the Jeep back, was greeted immediately, they had me enter their shop, signed for the work to be done, and as a courtesy was driven home in a company shuttle. They told me my Jeep would be done by noon the next day, and sure enough, I received a call around 10:00 am the following day as promised. From the valet, receptionist (who also handled the forms to be filled out), to all of the agents, and the young man who drove me home when I left my vehicle for repair, they are a 10 in my book. Very easy from start to finish, and my jeep looks great. Thank you again for making one woman's slightly stressful, busy life, a little easier, and because of that great experience on that day, (some may think it is a small matter), but if you knew me, you would understand, one pleasant, uneventful thing that occurs in just one day of my life makes the sun a little brighter, the sky a little more blue, and the person that pulls out in front of you, doesn't move when the light turns green, or the person that honks at you in Beverly Hills, ( and we all know about old women in LaDeDa Bev. Hills), will live to see the next day!!! Kidding of course, but do have have a temper, you bet. So, Marina Body Shop, KUDOS to all!!! I applaud you:-) Thanks again, Mrs. Debra Hays

Consistently above and beyond Have been my exclusive shop since 2003, and nine times since (people run into my cars a lot!)

You got a great crew over there!!!! I was the lucky one that got to work with Neil Narido who took care of me and really made that part of my accident Easy and what a great job !!! Thank you Natasha Lupoloff

Im so thankful that I was able to have my car repaired by Uou. I was so well taken care off from start to the end. Aldo gave me information about the procedure and was very service minded, and helpful. Matthew was the representative for SafeCo to inspect and repair my car for the rear ended car accident I unfortunately was hit by another driver. He was very professional and trustworthy. He kept me updated about the repairing of my car. Thank you, for the best service & car repair experience ever. I will defiantly recommend you to friends & co-workers. Please send my best to Matthew and Aldo. Best regards. Daniella C

Great Service and work.

Fantastic experience!! Matt and Feven were great. My car looks great and runs great!

I am a long time suporter you have alwayse don a great job for me. Say hi to Neil