The lady up front was very nice,she visited with me and answered questions while I walked for the estimate. Charles Thompson was very helpful with estimate and questions I hgv had. I chose to go with Jim Norton because ok f these two people.
Great job, appreciated having my truck back in two days!!
Car looked very nice. Good job. I would recommend you for any type of service. Thanks again!
J Norton met their commitment of two day’s completion. Office support was really friendly and helpful. The damage repairs are just like new. I will certainly recommend J Norton’s repair center!
Very helpful and very professional like always I am always 100% satisfied when I deal with Jim Norton
Thank you for going the extra mile . Good job.
So far great job, service is excellent
The place was very friendly and great repair service. Would definitely refers to friends!
Very happy with staff and quick service.
They did a great job. The car looks great.
Charles was amazing and very helpful. I appreciated the updates on the progress with my vehicle. Charles and the Jim Norton team made a very stressful situation bearable.
I liked that I was kept up to date on the status of my repair through texts.
They did an amazing job. You can’t tell anything ever happened to my car and they detailed it too! It was a mess so I was very happy about that!
It took far too long for repairs. The vehicle could've been brought in after the parts had arrived, rather than holding the vehicle waiting for parts. I understand the billing and payment cycle with insurance, but paying for a rental for several weeks with a safely operable vehicle is a poor practice.
Car looks beautiful thank you for quality work and prompt service
My car didn't make it 5 miles before it broke down. It was obvious they failed to check what damage there was under the hood besides the radiator. I'm very disappointed specially that it took 6 weeks to so call repair & I arrive to only get 5 miles. Yes you could say I'm very dissatisfied
Excellent work , very nice people.
Very friendly courteous and helpful