Friendly, accommodating and fast. Thank you!
Returning customer, communication was better the second time. Overall they do great work. Complements to all the techs for their excellent work. Major credit goes to those behind the scenes. Hope they hear about the work they do!
Thank you 3D for your awesome work and repair to my truck. While everything may not have gone completely to the timeline as we had planned, Jeff was awesome in communicating the issues and reassuring me he was all over it. I truly believe the quality of work done here was amazing. Thanks Jojo.
Jeff and staff could not have been more accommodating. I loved getting the text updates to follow the progress of the vehicle completion. All-around a top-notch experience and I will highly recommend the 3-D to friends and neighbors.
The entire process, was very efficient and easy. I appreciated the updates , so I was aware how the repair was progressing.
Very good experience for all the services
Great job keeping me updated. Awesome customer service and really appreciate getting the car back clean:). I would recommend 3D to everybody I know
The service was excellent. It could not have been better.
I'm satisfied with the work done for body work. I agree it's not a regular service center, But felt little unhappy to see my vehicles oil indicator glows and I was not even asked if I need to change oil.
We really appreciated the communication that kept us posted throughout the repair.
When we called staff was knowledgeable and helpful.
The repair look perfect and we appreciate you cleaning the truck
Everything was done excellently and I trust all body work done by 3D
Very pleased with repair, communication,and cost, plus my car can back gleaming!! Very professional.
Excellent customer service!
Great job team! Customer service was wonderful I loved getting all the texts!! Thank you very much for your service!!!
Excellent customer service! It was quick, very convenient and easy getting my car fixed!
My driver's side quarter panel got really messed up, they dealt with my insurance, provided a rental, gave me updates via text, fixed up my car in record time, detailed it down to making my tires shine and my interior was all cleaned making my car look brand new again! Thank you!
Jeff was great! Work completed in timely manner!!
Vehicle Make : Mitsubishi
Awesome job!! Five stars!!
Very friendly and efficient staff. Thank you
What a great, professional atmosphere at this place, and they are so competent and cheerful!
Good communication throughout the process. The repair looks great. Thanks for washing and vacuuming too!
Everything was completed in a timely manner. I appreciate the frequent updates as repairs progressed. The staff was courteous and friendly.
I would recommend your company to everyone. Over the top service, well done
Smooth process. Good people!
The work was done quickly and beautifully. I was updated at every step of the way and couldn't be more satisfied with it.
Great job on the car. They were even kind enough to clean the inside--very much appreciated!
Kevin and Dan were very professional and very nice .
Great customer service
Constant update on the job
Ability to deliver on time (work was completed way ahead to time)
Good job on the vehicle.
Thanks for this great experience. Kep it up
Vehicle Make : Mitsubishi
Looks great one of the best auto body shops in Chester county
Loved the way you cleaned my car inside and out! My car sure needed that! Just haven't had the time. Thank-you!
You were great. Kept me informed with text messages & didn't keep me in the dark. And my car is cleaner after you had it for a week than it's been for a year! Thank you so much. The car looks great & everyone there was pleasant & happy & informative. Thank you Bridgette, Jeff, & Dan!
It was done sooner than exspect ! 3D worked with us ! My brother picked up my Volvo as I was away! Great service I would go their again and I will spread the word that 3D does a fantastic job and quick service ! Thank you !
great personell, service and workmanship. Very pleased with the entire process. Thank you again
Excellent work and on time. Very friendly staff
My car was done on timel. 3D kept me in the loop about the progress.
Thank you very much.
3D did a great job w my car. They kept me updated and completed the work ahead of schedule!
I still have an outstanding issue with the tailgate,that occurred due to the accident, that 3-D was informed upon delivery of the truck to the shop. It will need to come back to the shop.
Great work and great service
Was totally the best. Thanks
Fast and on Time, Thanks :)
Car was finished & returned sooner than expected
A job well done to the team that worked on my Chrysler 300. It was done in a professional and timely manner from start to finish!
They all did a wonderful job!!
Vehicle Make : Volkswagen
Great results and a clean car
Came back looking better than I ever thought it would
Overall, I had a great experience from start to finish. The communication was excellent, everything was explained thoroughly, and the car looked great when it was finished. One of the best customer service experiences I've ever had. Keep up the great work!
Fast and you did a great job
Excellent service. I didn't have to wait long and everyone was professional and very helpful. I was very impressed.
Great work and great staff. I've used 3D several times and I'm always happy with the process and the results.
Yall really did a good job it looks good thanks for business well done.
The service was very quick, they did an excellent job reparing my car and keeping me updated daily. I would recommend 3D Bodyworks to my family and friends for car repairs.
Always a pleasure dealing with the friendly and helpful staff.
Excellent customer service. Dan was great, very helpful start to finish! Car looks better than I expected, which is great.
The people we had contact with were very perfessional and the process went very smoothly. The car was washed and cleaned in and out. Very satisfied!
I just want to say thank you to everyone and I appreciate it.
Everything was handled professionally and efficiently. I would recommend 3D to a friend.
This was my first experience with an accident and body damage repair. 3D made the process very easy, explained everything in detail, all team members I have exchanges with were very nice and I found the daily emailed updates very helpful. Additionally, my car looks great!
Also, as a single working mom, the ability to leave my rental car at the garage when I picked it up was fabulous!
First class service! I will recommend to friends. Thank you
Vehicle Make : Mitsubishi
3D auto body was courteous and professional and I would recommend them to anyone they did great work
Keep up the great work! Everyone was very helpful and informative. Thanks again.
I would I was very pleased to encounter the level of professionalism that was exhibited by all your personnel that would be 3D Body Works the Geico representatives and also the rent a car Enterprise Rent-A-Car Representatives all very very helpful and very professional people and I thank you very much I'm very happy with the end result and I'm very happy to have my bit of my car back again I thank
Excellent customer service. My car was finished on time and very pleased!
Car was given back without proper post repair validation. Problem with latch to the gas tank and lid to the gas tank. Rear view mirror to the passenger side has some blurry coat after repair. When talked about it, took me a little while to make them understand it was only after the repair. Only if the thing was fixed well did not have to make multiple trips and avoided confusion where car had to be taken for repair. 3D representative were polite and helpful but not much of a help coz I still had to go through all the trouble. Just hope this repair is going to be final and don't have to revisit again to fix things which should have been fixed in the first time itself.
The car looked great, the office staff was very pleasant and helpful (especially Kallie) and the car was nicely cleaned and vacuumed. Thanks for a good experience.
Probably the most convenient and easy car repair I've ever had including Geico and their ease to do business with. Impressive customer service.
You guys were great from the customer service to the repairs which were awesome!!!
Vehicle Make : Land Rover
The staff at 3-D could not have been more professional,
Helpful, kind or pleasant. The communication and information
Was presented throughout. At 3-D repairs are a seamless
Process. In a world where customer service seems
to be at a minimum, 3-D takes it to the Max. Thank you.
Customer service was the best I have seen in a long time
Thanks for fixing up my truck!
We were very pleased. Excellent communication and our car was returned to us in impeccable condition. Thank you!
The staff was very kind and very professional at all times. thay answered all my questions (even the stupid ones) that I had and took amazing care of my car and kept in touch step by step. Amazing all around service, I will not be going to any other place ever
Vehicle Make : Volkswagen
The staff I encountered were always friendly and helpful. Everything was handled for me, all I did was drop off and pick up. Most importantly, my car looks great, and it was finished in a short time! Thanks!
Everyone was extremely friendly, provided regular updates.
Your staff was friendly and professional. Great coordination with insurance and rental car company. Really made the whole experience of dealing with insurance, rental, and repairs seamless and pain free.
Excellent service! Great work. Great communication. 5 stars hands down! Thanks so much!
Great service and repair.
Great customer service! Everyone is positive and upbeat. I was kept in the loop at every step. There were no surprises. I appreciate that.
Good experience. Everyone was very helpful and great follow up the keep us informed.
Thank you! We will keep you in mind if we ever have another need for repair work in the future.
The 3D Bodyworks team were very helpful, experienced, and courteous. Thanks for a great experience!
Extremely quick on completing car repair. Price was very satisfactory too! Office staff very helpful and friendly. Thanks so much! Very happy with the service I received!
Greatly appreciate that the team cleaned/washed my truck and even cleaned the inside of it as well. Goingg above and beyond what is necessary for the repairs. Will deffenitly reccommend 3D to other people.
Vehicle Make : Volkswagen
Car looks like new! Service was quick! Communication was excellent! My car was completely detailed. Thank you
The office staff was friendly & helpful. Azure was especially kind & efficient. Service was quick. I would definitely recommend 3D. My neighbor at Hersheys Mill recommended 3D to me. I Googled it & read very favorable reviews. I have no complaints. Would have liked my car to be fixed faster but it was worth the wait.
Kalie and Tony were both good to work with on this repair.
Thank you for the quick turn around on the repair and getting the vehicle back to us a day early.
Your people and work are excellent.
They did an amazing job! Very professional! Great team! They kept me up to date on the whole process. Most importantly, the car looks great!!!
Was very Hapoy how will informed I was.
Not only you did great job, you cleaned and washed the car well. The car looks new. Thanks for the wonderful work you done
I looovve the service at 3D. It is excellent and I will continue to come back.
Car looks great! Appreciated the updates, as well!
Was a great service with daily updates and my car look great and clean thank a lot
Great job and very easy to work with. Thank you!
Vehicle Make : Volkswagen
Excellent service, excellent care and communication, and excellent job. Thank you very much. I will recommend you guys to anyone who needs auto body repair.
This is the second time I have had a repair performed on my car by 3D and once again it was a very professional experience. Your partnerships with GEICO and Enterprise also paid off as it was very convenient to have all located on the premises.
Overall good experience, my one complaint is with the Wayne location and their lack of communication and neglect of my vehicle once it es dropped off.
Super service upfront, inane out with my rental. Repair looks really good. Thanks.
Looks like a job well done
Just making a final once around the vehicle to make sure there is no trash left behind and that all parts and pieces are reinstalled or pieces that came off inadvertently have been replaced. Staff was very accommodating with these concerns and very helpful. Maybe a little more Quality assurance. Other than that my vehicle looks good as new I'm very pleased. I would bring any future body repairs to 3D. Thanks
Cali was great to deal with. The follow up was thorough.
Excellent work and friendly staff!
I love how my ford looks great job thank you
3D did a great job. I appreciate the work. Your office staff kept me up to date at all times. Thanks
Thorough, professional, friendly, attentive
It's easy with 3 D
Glass replacement took longer than expected and wrong glass was installed. Still have not been call ed to bring car back in to have correct glass installed
Car looked great and appreciated the communication via texts.
I was driving on Turnpike when I realized that my left mirror had been moved and at 70 miles an hour I was not able to adjust it. It was known that I was leaving straight to Reading. It was a scary ride as I could not see to my left. I finally pulled over and fixed it. It was a small thing, but huge when driving. It never occurred to me that I would need to check which was my error. I checked the repair not the over all car.
You guys were great! Thank you!!
Updates are given on a regular period.
Staff are friendly. Bridgette is both friendly
and customer oriented.
I am totally satisfied with the service...
I really appreciated the status updates, everything seemed very organized, and the quality of work was excellent!
The entire team was very helpful during this process. They kept me informed of the repairs on our Jeep and I would definitely recommend them. Overall a truly great experience.
Appreciated your paint guys discussing
your process with me alleviated my
Concerns re matching paint with recent
Paint job done after year ago hail storm
I've had to come back twice for my vehicle first time air condition broken most resent time today my push to start button would not work. Usually you guys do really good work however I'm fed up with this it's such a hassle. I don't know if your trying to get cars out as soon as possible but pay close attention to detail.
Vehicle Make : Volkswagen
Car was totaled per insurance company. No repairs done. Staff was courteous and helpful. Thank you.
It is still slightly out of the shape. It will not affect the car, but it is just not that perfect.
My name was spelled wrong. :-)
I had requested and authorized additional work to be done while the car was being worked on, which was not done. In addition, the part to be replaced (an underplate) was not returned to me.
Still hear glass pieces above headliner.
Speed of completion, neatness and communication with regard to repair status was terrific. Thank you.
Outstanding service and communications
Excellent customer service and updates.
Repair was excellent but they forgot to put back trunk bulb back. So i had to buy and replace the same.
Great communication throughout the process
Paint job on the top edge of rear quarter panel is not complete and has some bubbles on edge...Will bring car back next week....which is a big inconvenience.
Great service! Wonderful job! Even when a minor blemish noticed upon completion, it was fixed right away. Highly impressed. Thank you.
Excellent service from beginning to end. Thank you!
Fantastic service and high quality work!
Excellent customer service. Made the repair quickly and kept me informed of progress.
Overall I am very satisfied- the tail light lend was not fixed and it took 2 requests to have it fixed correctly.
Excellent follow through with car's progress and Kali (?) is a dream to work with in every respect. Many thanks !!
The service was great and everything went smooth. The personell were professional and helpful. The drop off, pick up were fantastic. Rachel in the Enterprise Office made a lot of confusion and I give her one out of five stars. Unlike her, Rob, at the Lincoln highway Enterprise Rent a car was superhelpful and professional! Thank you 3d and thank you Rob at the Enterprise!
Overall a very nice job and the car was returned cleaner. I may need to have someone look at the passenger side where the bumper cover meets the fender. Driver side matches nicely but passenger side bulges out slightly where it meets the fender.
The car looked beautiful when it was done. Inside and out.
Amazing service! We were blown away! Really awesome every step of the way! Thank you!!!
Office personnel were professional, honest and open assessment about the damages to be fixed & timeline for service, options for notifications (text option worked really well), seamless coordination of benefits with insurance company, varied cold complimentary beverages available, car was nicely detailed at pick up, car was finished a bit ahead of schedule. I would recommend your facility to friends that may need those services.
However, I am still concerned about use of aftermarket products. I would like to know more about this. Thank you. Joanne K
Very professional. Went above and beyond scope of what was to be performed.
Thank you. I will be back and will recommend to friends and family.
You have a class operation at 3D .Your office is great and the repair was done a day early.Also done in a professional manner.Car was detailed and smell like a new one.I would use your services again.Its nice that Geico as a partnership with you.
I liked the constant updates with the status of the vehicle. As always a positive experience with 3D.
The staff is always professional and the job gets done exactly as explained and on time. What more could I ask for?
Job was completed in a timely manner.
Kept me well informed of progress.
Car looks great.
Left it clean inside and out.
While my car was under tony end repair due to an accident, I requested an estimate for back bumper to repaint a cosmetic issue - since it was there already. Tech (Jamie) called my wife and claimed there was damage under bumper requiring more than just cosmetic. We ok'd the replacement of the bumper and repairs behind (cost about 600). The repair took twice as long to complete due to mispainting a wrong color and a damaged part. When picking up the car my wife notice the bumper and fender were uneven. Both manager and tech argued with my wife stating they repaired the bumper. But said the unevenness was related to additional damage, that if we wanted fixed it would be an additional 300-400. My wife called and I intervened. I met with the manager where he managed to pull the fender and bumper to a proper transition. However when I questioned that the tech only made cosmetic repairs (bumper skin) and nothing behind the manager said sorry but the repairs is what's stated on the invoice. I told him this was misleading and would never done a600 repair on a cosmetic issue, and noted Jamie misled me. Again he said sorry and there's is nothing he can do. I plan on using social media and comment how poor 3D treated us. I further told him I will be sure none of friends use 3D. I am resident of West Chester for 20 years and never been treated by a business like this ever.
Quality workmanship performed in a timely manner. Great attention to deal and outstanding customer service!!
The door handle sensor on the repaired door is not working. It worked prior to coming in for the scratch repair.
I've already reccomended 3D to my friends. You guys were on top of things and I never had wonder about my status. Great service!
All staff encountered were incredibly friendly and all my questions were answered patiently and thoroughly. I was expecting my experience to be stressful but it was altogether pleasant.
Call my wife at ****-****-xxxx
Best auto body experience I've ever had. I went there because they were a preferred shop for my insurance, but I'll go there even if that changes.
The car was not visually inspected before it was handed to me, the customer.
The total experience was fast and professional. I am so glad that Geico referred 3D Bodyworks. I was very very pleased.
Tell the guys outstanding job and thank them for me????.
My check engine light was on - it wasn't on when I brought it in - shop was closed when I noticed it shortly after I picked it up.
Everyone was both professional and personable.My questions were answered in a fashion that I could understand as well which was most appreciated.
I liked that Iy car looked great when I picked it up. I really liked that the inside and outside were cleaned.
I was told my spare tire would be installed on my vehicle before the repair was completed due to an air bubble in one of my tires. The spare tire was not installed, making the car unsafe to drive. I Had to change the tire myself when I came to pick up the car after hours. Disappointed in the service since they did not complete all work as they said they would.
Vehicle Make : Mini Cooper
Took a little longer than originally quoted, but overall it looks great so I am happy with my experience! Thank you!
I wouldn't consider ANY other body shop in the entire US. Sorry, but happy that I have a lot of experience here, but the personal attention & relationship is spectacular.
It is your attention to quality service, to detail, and to good communication that keeps us coming back and recommending you to others.
Panel gaps on both sides of the hood are very large. Hood not aligned with A-pillar on right side. Cloudy area in paint on left front corner of hood. Headlights badly misaligned (left headlight much too low). Scratches still visible on trunk lid, right side near spoiler. Bubbles or debris in paint on spoiler.
Excellent work and customer service
Thanks for repairing my Chrysler 300...you guys did a awesome job!
Seamless and very easy process, from claims, to 3D, to enterprise. Thank you for a timely repair, as well as a clean delivery of vehicle.
Service was fantastic and everybody was absolutely professional, and deadlines met perfectly. Thank you so much! Chris S
Exceeded all expectations! took care of everything including initially contacting rental company and returning it. Great communication , great friendly service
Very efficient and awesome company to work with on all fronts!
When i dropped off my car for repair it wasn't making any sound but while picking today it was making lot of noise.. Showed to Greg and he too agreed that when dropped off it wasn't making noise. Greg told me he will call me back after talking to his manager
Great and fast service was provided. Thank you!
Work was done very well and on time!
If I ever need autonomy work again, I would not hesitate to come to 3 D again.
Everything was wonderful!
Excellent work and very responsive!
The people were great, the timing was great, the workmanship was not excellent. The bumper doesn't seem to fit properly and the inside seam looks frayed like clumps of old paint dried and were rubbed with something abrasive.
Other than that it was a good experience.
Phil provided excellent customer service and made it a point to listen to what I had to say before moving forward. Thank you!
Everyone and the work were awesome. What a great team!
Repair work was done quickly and it looks great. Staff stayed late waiting for me and I greatly appreciate that. I will recommend them to anyone looking for repair work.