You far exceeded our expectations with the repair, cleaning up the car and beating your estimated schedule for repair
Everything looks great! I was so excited to see the car and a little mortified that it was so dirty went it went in and you guys vacuumed it out! What a nice surprise.
Staff was courteous, process was quick during drop off and pickup. Very pleased with work performed so far.
For my first time needing body work, I was completely satisfied with the outcome of my vehicle. Looks better than before the deer decided to walk into it. And it was definitely worth me looking into rental insurance.
Excellent service! Thank you so much!
Forget the e-mail every two days, as it is boilerplate verbiage related only to the original estimated completion time. Personal phone calls from 3D were more accurate and much appreciated.
You all were amazing, thank you! Your customer service went above and beyond, and you don't find that to often now a days! I will definitely be coming back for all my automobile needs! Thank you again for everything!!
I was very happy with all the work done and ahead of schedule! Thank you!
work done ahead of scheduled time as I had asked, and the work was beautifully done. everyone was courteous and helpful. thanks
Vehicle Make : Mitsubishi
All of my cars have came through there for some repair or another and every single time I have been completely satisfied. The work that you all do is amazing. Keep up the good work!!! Brittany K
Rob and rest of staff at 3D are the best in business
There was a supplemental charge of $1143.06 that I was never told about. I was contacted every day and told everything was on schedule but at no time was informed of the increase.
Excellent customer service very friendly and professional. This is my second vehicle that they have worked on and I won't take my vehicle anywhere else but 3D. They are the best around!
Fantastic customer service, daily updates, done ahead of schedule, great work and looks brand new
Fantastic customer service! Car finished ahead of schedule. Seamless coordination between 3D, insurance, and rental car company. Extremely friendly and prompt staff offering multiple options for getting updates.
Great job happy 100% thank you
I appreciate that the job was completed in time as promised. I appreciate the little extras- the touch up paint on my fender/bumper and putting on the other back tire. I hope I don't need body work again but if I do, I'll use you.
Vehicle Make : Mitsubishi
They did a great job fixing my car. It looks as if it is in better shape then when I bought it. Also the team was so good at keeping me updated on the status of my car thru texts and phone calls. Amazing job, looks brand new. Thanks again. Laura Costa
Very nice and helpful. Car done in good time and looks great !! Thank you....100% satisfied
It was great service and everyone was very nice and professional. I could not be happier.
Very nice people working there, thanks, car looks great
You guys did a great job. I will be telling others about you.
Phil was very polite, informative, and helpful. I would recommend to others.
Vehicle Make : Volkswagen
Great customer service....pleasant to work with from beginning to end!
Outstanding work ethic, outstanding communication and an end product that was better than before. Couldn't be more happier
Staff kept me well informed and I am pleased with the results. Seems like a brand new car.
A great experience from end to end. Far exceeded my expectations! Every contact was a notch above.
Great service under their full customer schedule.
We appreciate the great customer service as well as the great quality of work.
Great work! Love the regular updates and it was even finished a day ahead of schedule!
Damage that was pointed out when we had the consult wasn't repaired. Driver door scratches / scuffs along the bottom.
The car looks and drives great! You guys did an awesome job! Thank you for treating my family right by providing safe and reliable transportation back to us after an accident.
Thanks for your work its well done!
The car looks great. The repair was done on time as promised.
The service at 3D is one of a kind. Harrison, Laura, and personnel always provide superior service. If I had one word to describe 3D it's quality.
Driver side back panel doesn't seem to align with the back fender. It seems to protrude out. Maybe a clip is missing?
At this time I would change nothing!!
Vehicle Make : Mitsubishi
Car looks great! Nice that it was a couple of days early too?
Very nice to work. Highly recommend.
Repairs were completed on time and look great. Everyone seemed liked they cared about you and your vehicle. Nice personal touch.
wow, it was way more than a bumper fixed! I received a car washed, vaccummed and smelling sweet! Thank you all!
Very pleased with the service. Kept me updated on the progress of my car and had it completed earlier than expected.
I was very please with the repairs you made on our car. The work was excellent. The office staff was very helpful and friendly. I would recommend you company to anyone who needed to have repairs done! Thank you!
Everything turned out great
From start to finish. Communication was awesome. Really enjoyed the text message updates. When I picked up my truck his had been cleaned inside and out. Was a pleasant surprise.
Really appreciated Laura's assistance. She kept me informed about the whole process
I was very happy with the customer service. The day that I got in my car accident, I was of course shaken up, and the staff was great and made me feel much better about getting on the path to getting my car back to new.
Vehicle Make : Volkswagen
Overall a great experience and I would recommend 3-D to anyone that asks.
Have a small problem with warning lights coming on the car after I picked it up this morning. I'm going to have my son bring it by tomorrow after school to have them looked at. I think they're mine or one says it's a bulb problem with the lights the other maybe tire pressure. I know you guys will resolve this quickly while he waits. Thanks for a great job!
Expectations were once again exceed. Delivered on time as promised and looks great, can't ask for more than that
Outstanding customer service, having worked through the mismatched VIN number with the insurance company and not troubling me with it. Arrived to my truck having been warmed up and ready to go. Staff was always friendly and polite.
Can't beat the customer service and convenience!
I was impressed by your superior customer service which made a pleasant experience out of an unnerving accident. Laura has a great personality and I enjoyed talking with her. Harrison has a pleasant and calming demeanor which put me at ease. I was also pleasantly surprised to find my vehicle had been cleaned inside and out????????????????. The labor on the vehicle looks fantastic; factory new! Thank you for all of your hard work!
3D employees were more than helpful, very professional, and did fantastic work!
There is a nick on the hood that want these previously. 3D did say they would look at it right away
Very friendly excellent work done on my car and in a very quick time frame I would recommend 3D to family and friends I was very happy with everything
The car looks new! I appreciate that someone vacuumed it. Happy it was finished earlier than the target date.
Thank you! Your staff was professional and completed the job early.
I appreciate the ability to view status online.
I found your whole operation "first-rate". Your people were very professional, and the up-dates to me were very precise. The car looks great, and I am very pleased. I certainly would recommend your business to family and friends. Thanks again and regards, J. Robert Sottile
Great communication! Job well done!
Your team is amazing. This is the second car I have entrusted to your shop and I could not be more satisfied with the experience--from customer service to quality. I would definitely recommend you to anyone who is looking for a professional, courteous, customer-focused body shop. Happy holidays!
Vehicle was improperly repaired. Running 141board was improperly installed with about a half inch gap between it and car frame. Lining in front wheel well has been improperly installed with a noticeable wave in it. I will be bringing the car back for you to correct. I will also be. Taking the car to a dealer for yh to inspect the work as with me being a car novice and being able to detect the above defects the as professionals may be able to discern other issues in the repair of the 2014 Tahoe LTZ
Happy better parts were used in place of the cheaper substitutes because they did not fit properly.
I was completely satisfied by not only the excellent work and care you took with my truck, but the awesome job you did in keeping me up to date with the progress. And to top it off, the personal service I recieved from Laura explaining the process and making sure I was kept up to date was something rarely seen any more. Thanks to all for getting me my truck.
very quick return to me. they kept me updated. very friendly staff. excellent experience.
Your office staff was very professional and helpful with the car rental.
Thank you, William S
Whoever cleaned my car inside and out did an awesome job! Everything looks great!
Great, speedy service with wonderful continual updates. Thank you
Nice job quick turnaround
I am well satisfied with the work 3D Body work did for me.
Harrisson was is a complete pleasure to deal with truck updates were texted when promised picked truck up looked beautiful thanks a lot I will be stopping in to see Harrisson soon as I have a question that he was very willing to go over with me... Great experience
3D was very professional in all aspects of their contact with us. We particularly appreciated the regular updates so we knew exactly when our vehicle would be finished. The office manager explained everything very clearly and everyone we spoke to was very pleasant. The work was done as promised and when it was promised. Great experience all the way around. Thank you
Timely repair and beautiful delivery of vehicle. Impressively clean inside car which was a lovely bonus! Excellent communication throughout.
Laure in oxford is the best!
Laura and Harrison are great.
Vehicle Make : Volkswagen
thank you to everyone for the verry pleasant experience service was amazing constant updates and even finished earlier than expected but what topped the cake was touching up the rock chips on my hood for the show thank you so much it looks amazing
The 3D team was very nice and attentive.
The work done on my car was done ahead
Of the scheduled time. The finished repair was
Done well. I cannot tell where the damage was.
This was my second repair job. The first was my
Chevy Avalanche. I hope I do not need anymore
Repair work any time soon but when I do I will be back.
My car looks brand new without a single dent or scratch. I am totally pleased. Now I know why you were so highly recommended. I will recommend anyone who needs service to you. I love my car. I am Blessed
Very pleased & happy Kept us apprised if what was gokng on & car was done when promised
It was a great experience . Beautiful job.
Looks great. Nice job, thank you
Thank you so much for keeping me up to what was going on thank you again
Repairs completed earlier than expected; Laura contacted me as promised with updates and was very courteous and professional; I appreciated the car cleanup detail afterwards. Thank you
Great job, Great people to work with
I appreciated getting messages about how my repairs where coming along. It was a relief to know it was in good hands and being worked on. The repairs look good and my car looks new again.
Exceptional service. Updated me daily on status of repairs. Cleaned my car inside and out, wasn't expecting it to be cleaned. A delightful surprise.
People were helpful answering all questions. They made me feel very special.
Very satisfied. Thank you for the work you've done on my car. Looks brand new.
Outstanding customer service. Outstanding body work and professional all around shop.
Vehicle Make : Volkswagen
Very happy with the service and the way the employees act very professional.
Excellant job as far as I can tell..car was in excellant shape....awesome job of cleaning...more than I expected...
Nothing major but the wind shield was completely covered with overspray noticeable from the inside in daylight. Sos pad took care of it when I got home????
They did a great job. Staff was very friendly. They kept me updated daily. The car was done a lot sooner than expected! I will recommend 3D to everyone!
I really appreciated my car being delivered to me thank you very much
The car looks great and the timing was outstanding. I was updated with the process which is a nice feature.