Excellent Job!!!! Staff was very kind and accommodating!!!
My only suggestion would be to keep customer informed. It was a whole week before I knew what was happening with my car. I made the call to inquire about the status. Leslie was very helpful.
Smart Key on driver’s door no longer functioning.
This was the door repaired. Now I must drive back
To Milford from Bridgeville to have this fixed. Have
Left voice msg that I will be there Monday 7/16 so
This can be repaired. Now worried what else will up
Pop up in the near future concerning the electronics
In the door. See you Monday morning.
I was so happy when I saw my car,the quality of workmanship was excellent!!! Thank you all so much I would recommend all of you with a five star recommendation, please thank all your workers, and your staff was very polite and helpful.Thanks again, Sharon R
Everyone I worked with was very professional, helpful, as well as friendly.
The best, car looks like new. Thank you all so much.
All were very courteous and efficient.
This was the first accident I’ve ever been in and initially I was so stressed. But you guys made everything very simple and made sure I was taken care of. Thanks so much!
The employees were very helpful, honest, and accommodating!
Just that you should notify customer if estimate works out higher and you have to contact the insurance company just so it is not a surprise when they contact the insured.
Excellent work. Thanks for keeping us informed of the progress being made.
Thank you for keeping me updated on the progress of my Town and Country. It was good because I was able to make my plans accordingly, while without the car and then know when I would get it back
Thank all involved for a very pleasant experience at Hertrich Collision. Everyone was very friendly, and experienced in their craft. Thank you all for making the repair so painless. I will recommend Hertrich Collision to all my friends.
Hertrich was very Curtis and polite. The repairs to my truck was quick and they did a very good job and they back the work up with a warranty. I am very pleased with the work they have done.
They are always so helpful, and my jeep looks brand new!
Clear coat on the repair was either applied too thin, activated incorrectly, or allowed to dry too long between coats causing the appearance to be flatter and duller on the repair than on the factory side. I know that sounds nitpicky, I'll be the first to admit that, but I work for DuPont paints in Wilmington (well, we're named Axalta now, but it's the car paint company that sponsored Jeff Gordon for all those years) and I do research and development on clear coats, so I spray full system coatings on vehicles every day and it's the first thing I noticed when I walked up to the truck.
Very friendly atmosphere. Car was repaired and I am very pleased will definitely recommend Hertrich Collision to other colleagues! I'm very happy!!
The service was great! They finished the job before promised, and did a great looking job. Thanks again