Representative Cas was very professional and congenial. I appreciate the phone calls and e-mails for the updates on the status of my car. The two receptionists were very pleasant explaining the procedures of dealing with the insurance companies which involved arranging for a rental car. I am very satisfied with my car repair experience. The car looks great!
We are always pleased with the attention and service received.
The truck looked great, it was cleaned inside and out. Very satisfied. I will look to Atascocita Care for my future needs.
This is the fourth time we have had a vehicle at your shop. I actually insisted to have my son's $24,000 job on his truck towed from Service King where it was automatically towed from his wreck over to Atascocita Car Care. I have every ounce of trust in your shop ever since the first time we had a car over there. So glad you all are close!
Everything and everyone I dealt with were great. The ladies in front were friendly and knew there job well, very informative. Cas was the lead person that I dealt with and was great, he explained the whole process and kept me up to date by emails and direct calls. The vehicle looked great so the shop personnel know there job as well. Hope I never need ya'll again, however if I do I will only use you and know it will be a pleasant experience. Thanks, Ken
Consistent superior customer engagement: Welcomed by all employees I came in contact with; All questions answered; Non-threatening discussion of work to be done, by that I was spoken to, not gamed, no good cop bad cop engagement; Their use of the email notices (with photos of the work to be done and as completed) as well as text and phone calls; Vehicle was ready when promised; work was impeccable; Bill / invoice was clear and with no excessive 'if then' statements; Check out was clean and completed the 'valued customer' experience.
Cas and team a great job. Kept me updated and on schedule
Yhe staff was very helpful and professional.
It’s always a pleasure to work with Cass.
Truly enjoyed the care and personal touch I received. Getting updates and having my truck done on the date that was given at the beginning. I would come back (hopefully I won't need to).
Great job. Extremely pleased.
I was kept up to date about the repair of my truck. The service was thorough and I felt like everything was done to make me happy with my repair.
I was completely satisfied the service was unbelievable Cas and Mat were so very helpful. I will highly reccomend Atascocita Car Care to everyone I Know. I did not know this type of company still existed. Congratulations for service the old style American way. You'll are the best. Jack Jackson
This shop did an excellent job on my car. They were very helpful in every way. Advised me on the progress of my car. Outstanding service.
Extrordinary Customer Service! Getting into an accident is never present but the people at Atascocita made it as pain free as possible, from the appraisal , rental car to the daily consistent communication on the status of the repairs! Truely the GOLD standard. Cas is the Best ! Explained the whole process with real timelines.
Thanks for always doing an excellent job on my familys vehicles.
a great job! Looks like new once again, my Lexus! So happy you could
do the repairs!! Thanks Again!!
Everyone was very informative and awesome!
Thank you for the good service and the great way I was treated.