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Body Shop Review Summary

5 star 280 reviews 99%
4 star 1 reviews 0%
3 star 0 reviews 0%
2 star 1 reviews 0%
1 star 1 reviews 0%
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(All Vehicle Makes)
Robert F.
Vehicle Make : Chevrolet
5 out of 5
5/28/2023
I was very satisfied with the work on my car. It looked so good inside and out it looked like it was a new car. thanks again.
Cynthia S.
Vehicle Make : Toyota
4 out of 5
5/3/2023
The receptionists that I meet and spoke too. Was very helpful with the information to assist me. There names are Melody and Karen.
Barry B.
Vehicle Make : Chevrolet
2 out of 5
4/18/2023
As stated in a prior email, the repair was satisfactory...the customer service ie..responses and updates were unacceptable. Several times I was briefed the vehicle would e ready for pick up but after traveling 2 hours to Aberdeen and no update the vehicle was NOT ready and was experience a delay for whatever reason. This was done 3 different times to include additional repair needed to my vehicle not related to the accident, this tell me "someone" failed to use care and caution while my vehicle was in your care. Overall Not happy with the experience
Michael D.
Vehicle Make : Ford
1 out of 5
4/16/2023
Melody was absolutely and unequivocally phenominal through the entire process. Since I have not been able to take the car through a car wash for a month, I cannot tell if the external repair is perfect or not. It was dirty when I picked it up so I couldn't tell at that time either. Only BIG, BIG NEGATIVE I have is that the inside of the car was filthy: the sides, floor,windows, seats and inside the trunk! Filthy! It was a joke seeing a paper mat on the floor when every inch of the car was covered in dust!
Ellen L.
Vehicle Make : Acura
5 out of 5
4/3/2023
always keep informed on way was going on with my car. Very good customer servixce.
Qualalavette C.
Vehicle Make : Mercedes-Benz
5 out of 5
3/23/2023
Quick and responsive
Shani L.
Vehicle Make : Chrysler
5 out of 5
5/6/2022
Everyone was so friendly and the entire process was communicated clearly.
Lillian A.
Vehicle Make : Honda
5 out of 5
2/27/2022
The only negative was a situation beyond your control: the months-long wait for the correct part to come in. For all things under Canby Motors control, I was totally satisfied.
April C.
Vehicle Make : Nissan
5 out of 5
10/12/2021
I always look to your company because it is such a good experience from start to finish even though Melody was on vacation the shop still ran smoothly. I miss seeing her and hearing her voice but the guys came through and represented the company well...Thank you always.
Michael C.
Vehicle Make : Nissan
5 out of 5
10/2/2021
When you bang up your vehicle, whether your fault or someone else's, your upset so a friendly face and a helping hand is very welcome. Your service is always friendly and helpful.
Ella S.
Vehicle Make : Nissan
5 out of 5
8/28/2021
Canby is awesome! Sooo pleased!
Miki M.
Vehicle Make : Lexus
5 out of 5
7/18/2021
Melanie and Brian were very helpful and friendly. I have been taking my cars to Canby for many years. The work completed is top notch and the customer service is awesome. I would recommend Canby to everyone. Miki M
Linda B.
Vehicle Make : Hyundai
5 out of 5
6/20/2021
Couldn't be happier,both with my car and the personal service..thank you again for everything!
Dominic S.
Vehicle Make : Ford
5 out of 5
5/28/2021
Very professional and kept me fully updated throughout the repair process. Wonderful staff and service. Would highly recommend.
John H.
Vehicle Make : Toyota
5 out of 5
4/7/2021
You're work is excellent and your customer service is excellent. We have been very satisfied.
Janita S.
Vehicle Make : Nissan
5 out of 5
3/26/2021
Everyone was so kind from the first phone call until the time I picked my vehicle up after the repair was made. Thank you for all of that.
Stanley L.
Vehicle Make : Vehicle
5 out of 5
2/12/2021
Customer service is great, Melody always keeps us up-to-date.
Theodore D.
Vehicle Make : Hyundai
5 out of 5
1/19/2021
The entire staff was fantastic. The office staff was was very professional and polite. The repairs were completed on time and to a very high quality. I would highly recommend Canby to anyone and I would use them again and again in the future. Ted and Gwyn
FREDERIC M.
5 out of 5
12/14/2020
I’m pleased with the repairs to my vehicle.
JEFFREY M.
5 out of 5
12/14/2020
Quality of work preformed was excellent.

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