There was zero communication. I had to call in order to get updates and did not receive a single call during the 2-3 weeks that our vehicle was there.
I was satisfied with the job that Everest did to fix my mirror, but the clear bra that was put on (and as I understand it, this was put on by a third party that you took the car to after the repair was done) looks like poor quality work. There are bubbles under the clear bra, and it just doesn't look very good.
Friendly service, but a little concerned about following through with a few things:
Need to finish the appearance of the rear bumper and fenders that were supposed to be covered by the other driver-
Also, rear door handle mechanism broke on the new door
My car looks great! You wouldn't know it was in an accident. The team was very fast from the beginning. Called to tell them I wanted to bring it in and a tow truck was there within an Hour. Has been a worry free process for me. Just picked it up today and just know I choose the right shop to fix my car. Thanks# -radio from hell, X96
I requested many online estimates from various body shops and you were the only one to respond, so you got the business!
It looks amazing! Thank you so much! Also the email updates were a great touch!
You did a great job replacing my bumper and you buffed one of my headlights without being asked or charging for it.
Vehicle Make : Volkswagen
I am unduly impressed with how much you care. Customer service
And customer psychology are immeasurable
Qualities. You have them mastered
AMAZING customer service. Even from the get go. I submitted my request through the app and not even 10 minutes later I received a phone call from you to start the whole process.
Really liked the "update" emails.
I NEVER write reviews... The fact that I am doing this says it all!! I have already started spreading the word about you guys. Awesome work and outstanding client service!
Keesha kept me updated on the progress of the repair & was very helpful & friendly. The Escape looks great. I really appreciated having it washed & ready to go. While I hopefully won't need to do so...I would go the Everest again.
Lived how automated everything was
These guys take the body shop industry to a whole new level of professionalism!
Thru did a great job and got my vehicle back to me quickly.
Keesha was great. She updated me often and got me a rental delivered at work.
Love the repair work and your staff was incredible! Teisha was amazing and genuine! Huge kudos!
You guys were awesome. I really appreciate what you did for us.
I brought my car in on Tuesday 8/5, then was told it would be three days. On thursday I was told it would not be ready until the following Thursday. So mu car sat over the weekend and then I had to arrange other transportation for this week. Im very satisfied with the work, but if I'm being honest the rest was a bit of a hassle
I appreciate that both times my car has been repaired by Everest, it came back clean and looking good as new.
Keeysha is great! Our cars look awesome!