Body Shop

Real Reviews From Verified Customers

Samantha G.
Vehicle Make : Toyota
5 out of 5
2/8/2017
Thank you Fernando for always keeping me updated on the status of my car's repair!
William R.
Vehicle Make : BMW
5 out of 5
2/2/2017
Great job! Thank you!
Norman B.
Vehicle Make : Volkswagen
5 out of 5
1/31/2017
Thanks for making my car look good again. Hopefully we won't need your services again for an accident, but if we do, we know where we're going.
Herbert B.
Vehicle Make : Toyota
5 out of 5
1/21/2017
You did a great job. Looks like a new car Thanks, S. ****
Vinnette B.
Vehicle Make : Lexus
5 out of 5
1/17/2017
Excellent job, thanks
Mike C.
Vehicle Make : Dodge
5 out of 5
1/10/2017
Great company, fast and friendly service.
Taylor S.
Vehicle Make : BMW
5 out of 5
1/6/2017
I really appreciated the email and phone call updates! Also, everyone was very helpful and I am pleased with the work!
Barry M.
Vehicle Make : Lexus
3 out of 5
1/3/2017
You have always delivered for us. I suggested to Jerry, call me if you need an Architect to help you locating a new site ..we've designed paint and body shops in Auto dealerships. Barry M
**** V.
Vehicle Make : BMW
5 out of 5
12/30/2016
Great customer service.
Dominique N.
Vehicle Make : Mercedes
4 out of 5
12/22/2016
I was a bit skeptical about how my experience was going to be at Lone Star when I initially arrived...However, Fernando really took care of me and my car. He and the others at Lone Star made sure I was picked up by enterprise when I left my car, I received status emails about my car, Fernando called and made sure he let me know about how much longer my car was going to be... the constant communication made me feel like my care was in the best of care. Fernando was great and all the others who took the time to assist. I would confidently recommend Lone Star to friends and family, great job and thank you. Happy Holidays. Dominique
Monica N.
Vehicle Make : Toyota
5 out of 5
12/18/2016
My Car looks brand new and she was all nice and clean couldn't be more happier !
Ross B.
Vehicle Make : BMW
5 out of 5
12/14/2016
Exceeded all expectations. Well done. Jerry is a rock star
Rebecca R.
Vehicle Make : Nissan
5 out of 5
12/11/2016
Excellent workmanship. Great customer service. Car was finished in record time. Will be definitely coming back if ever needed.
Chris C.
Vehicle Make : Lexus
5 out of 5
12/5/2016
Outstanding customer service from Jerry and excellent workmanship
Carina G.
Vehicle Make : BMW
5 out of 5
11/19/2016
Very great work by Lone star amr. I always received updates when my car would be ready, and it was ready when promised. All the staff members were of great help. Will come here again if needed. Great experience
Alberto T.
Vehicle Make : Toyota
5 out of 5
11/19/2016
Professional all throughout the process. Thank you
Joann S.
Vehicle Make : Mercedes
1 out of 5
11/16/2016
Not delivered as promised. Failed to order part timely. Rude office worker who told me three times "negative not going to happen". What kind of stupid uneducated talk is that. Terrible customer service. Will relay the service to friends in Alamo Heights. Will also report dissatisfaction to USAA to use a more professional competent company.
Bill B.
Vehicle Make : GMC
5 out of 5
10/28/2016
Team work!!! Good Job
Catherine C.
Vehicle Make : Volvo
5 out of 5
9/28/2016
Thank you very much for your caring and excellent repair of my blue baby! I will pass on my appreciation to Volvo!
Stephanie W.
Vehicle Make : BMW
2 out of 5
6/18/2016
That's th the worst services I ever had to deal with

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