Communication from initial estimate to actually picking up my car was poor. The actual work done, although minimal in nature was good, but not returning my call to schedule the repair (does Baron really want the business,) to not actually entering the appt in when I finally am able to schedule (fortunately Baron did keep the appt.) Then the day of not communicating with Car Rental in the manner to which was stated. Can't say I'd go back.
The Baron Collision Team professional and precise
Kept me up to date on progress of care. Detailed invoice on exact repairs
will help with future resale
Thanks again Team
Vehicle Make : Mini Cooper
Steven is great to work with. Everyone there makes the experience of car repairs a little better
Chris was fantastic! He kept me informed all along and did a wonderful job repairing my car. I highly recommend him and Baron Collision for anyone needing repair on their BMW!
Repairs were completed within the time estimated, Steven was very friendly, will definitely come back to Baron!
Vehicle Make : Mini Cooper
Mark was amazing and kept me informed through the entire process.
I actually wasn't satisfied with the work when I arrived to pick it up, but Chris Cook worked to make sure everything was taken care of to my satisfaction. Thank you!
It was quick, and Steven kept us informed
every step of the way.
Baron Collison center really took care of me and my car. Chris was very transparent and he really did a good job at keeping me up to date on the status of my vehicle.
Vehicle Make : Volkswagen
Car looked great when it was done, I appreciated the rental car, Thanks Chris,
Chris did an exceptional job keeping .e apprised of status.
Nice clean car to pick up. Liked being able to drop Hertz rental at Baro Collision. Stephen Gotobed did a great job also
I worked with Chris Cook. He did an excellent job communicating with me and took great care of my car. The tire shine and interior clean was a great unexpected touch. If I get in another accident, I’ll be bringing my car back to Baron.
Great job! The workmanship was out-of-this-world, fantastic, wonderful!!! I will never go anywhere else...ever...in my entire life!
The only thing I was a little surprised by was that, as a fellow GP1 employee, I received no discount, even if it wasn't my insurance company, and there was no deductible involved. Being with GP1 for over 6 years, I was really looking forward to the usual employee discount.
Everyone was very nice. Easy process. Loved that they washed and vacuumed my van,
I appreciated Doug giving me weekly updates on the status of my vehicle this kept me informed of the progress and the estimated completion date.
Doug Kirk is great! Sad to see him go. He helped us with all our Hail Damage repairs throughout 2017 and the January 2018 Hail Storm. Our SUV's look great! He is so friendly and easy to talk to. So glad we chose Baron. We will truly miss Doug.
excellent service, very clean place, customers are never waiting in line, no car pile ups, vehicle was repaired in 30 minutes or less, I was waited on as soon as I entered the building. very pleasant waiting area. The entire building was clean, the area where my car was service the floor was spotless. Thank you Vinnese K
Doug was very patient with how hard it was to match the metallic red color of my car. I was not satisfied with the color and he saw it and understood it. He was very professional and considerate of my concerns about the color. Thank you for your persistence!