Was told the car was done before it was, causing me to wait **** hour before I went home. ****/2 hour after I was home I was told the car was done. The actual work was excellent!
The was not much in the way of contact...
Great customer service! Thank you for keeping me updated
on the work being done to my car.
When I receive my car the passenger door has scratch like if another car open their door and hit mine
Sean in the Body Shop is very attentive & helpful. So is the rest of the staff. I know I can leave my car with you and not worry about its handling & the work quality.
appreciated the email updates and most of all the status and detail repair discussions with Sean. His high level of technical expertise was readily apparent and he took the time to answer the significant number of questions I had during the repair process
Thank you for doing such a thorough repair on my truck. I appreciate the thoughtful consideration of all my concerns by the repair specialist Sean. All around professional presentation from your reception office personnel to the repair techs. I definitely will be using your repair facility if ever I need repairs again and will be recommending Caruso Collision Repair to friends and family.
We are so satisfied we are going to bring our other truck in for work and I have a friend that will be bringing his mustang in. Your service is awesome,the people are so nice , and Shaun was very helpful with any questions we had it was finally nice to not worry about anything.
Sean has great communication and has excellent customer service.
I appreciated the Service Maint - Sean. He was great in keeping me well informed of the process, delays, what was updated etc. . . . because of his excellent Customer Services I will definitely return.
Shawn was our adjuster and completed the work on time as promised. Everyone in the front office was professional and treated me like they actually cared about the job completed on my vehicle. Thank you to all involved in the process including the laborers. My vehicle looks like it just rolled out of the showroom floor. Richard L
Totally astonished that you promised the car byFriday at five
And it was finished exactly as I walked up to pick it up
Vehicle Make : Land Rover
Your team was very pleasant, helpful and efficient with great follow-up and status reports.
Every employee we were in contact with, both in the office and outside, were very helpful and professional. they attended to our concerns and all of our requests. We would recommend CARUSO TO THOSE WHO MAY NEED YOUR SERVICES.
My F150 looks great, Sean and his team did a great job.
The repair looks great. Thanks for the wash!
Your entire staff, starting with Sean were fully professional and totally customer oriented.
I got my car back and there is a piece missing. I called and was told the part would be in Tuesday and it would be put on then. Thank You.