The team was just fabulous! From the moment I entered the office. The receptionist to Bobby Everyone Was Great!
All good. Bob gave me a ride home. Your system to update by Email works great! We would use your services again.
You guys have done a great job, and I’m thoroughly satisfied.
Bob and the team obviously take great pride in a job well done. Excellent service.
I had a great experience with your company thank you very much
Bob was extremely helpful!!
The Faulkner Collision Team was Awesome. They are fast kind curtious funny friendly and made me feel like family. The best thing of all they were extremely professional and Knowledgeable. I will definitely recommend them to anyone. My car came out great they even gave my car a inside cleaning. Thank You very much Faulkner Collision Team!!! Keep up the good work!!!
Professional job. Happy with results.
All was completed a timely fashion and Bob Bailey was instrumental in getting my car completed and back to me.
My car looks great, I was very happy with Faulkner
I was really impressed with your customer service rep Bob. What an extremely nice man. He is a definite asset to your company! I also liked the fact that you kept me updated with emails on the job status.
The entire process was seamless. When I was in the accident I was very concerned with how everything was going to work out but the entire team at Faulkner, especially Bob, made it very easy. They kept me updated on the process and it was easy to get in touch with them. The repair work was impeccable and they even cleaned and detailed my car before I picked it up. I was very grateful that they also handled returning the Enterprise rental, one less thing for me to worry about! Bob even helped me get my son's car seat out of the rental and into my car. He also assured me that I could contact him if I had any issues with the repairs. Overall great customer service. I hope to never need their services again, but I'd recommend them every time someone needs work done! Thanks!
Bob was a pleasure he went above and beyond
Bob was extremely proficient and communicative through the whole process. I will recommend him highly.
My wife and I are extremely pleased with the prompt repair of our Mazda M3 from a hit and run in a parking lot. It was finished ahead of skedsule.Everyone involved took a personal interest in the job , were thoughtfull in informing as to what was going on and involved. Sincerely Floyd and Janice Beam
My car was returned to me with small scratches in the new front bumper, mud flaps not secured and screws missing in trim pieces. It was obvious that not only did the repair not get completed, but no one reviewed the work before releasing the car. I had to leave the car an extra day, which was unplanned and an inconvenience. Adjuster stated that Faulkner would pay for the extra day rental, but they did not. So I had to go back and get Enterprise Rent-a-Car to reach out to Faulkner.
Everyone was very nice and accommodating. The car looks like it was never hit.
I was ztremely happy with the work done. I would suggest that someone from Faulkner be present whenrental car is arranged