My car looked brand new i am very pleased with the work done. Tom was amazing he called and kept me updated and every time I called him he got back to me promptly.
It went very smoothly from getting the estimate to getting the rental to picking up my vehicle. I got my can back in 4 days and looks great.
Always great service and quality work.
Per my wife Checking out was a little less than excitting. First The entrance to the office is not clearly marked. Finding a spot was dificult and no one was around to tell you where to go. The keys were handed to her without anyone showing her of the completed repairs. No one walked her to the car to show where it was parked.
The experience was less than acceptable. And We will reconsider next time if we should bring our cars there for body repairs in the future.
I would love to have a Manager follow up with me.
Nice people to work with,quick,efficient, helpful. Nice perk, my car was cleaned inside and out. Thank you.
I was extremely pleased and impressed with how professional and knowledgeable Greg Sherwood handled himself. It was a pleasure dealing with him
Your collision team did a wonderful job on my Nissan. I am very happy with your service and how they communicated with me about my vehicle.
Gregg was prompt with up to date reports on my vehicle.
Fast,efficient,courteous,clean and responsive. A very positive experience.
Gregg Sherwood was great! Steve Flannery is the man! You guys did a great job, and I will recommend anyone to Faulkner collision. Great job!
John was very polite and professional. He was very knowledgeable and I feel completely relaxed having my auto repaired at Faulkner
Very happy. Gregg did a great job helping me thru my claim and the car looks great! Thanks again.
Faulkner was the best just great from staff to Gregg and how Perfect my car looked after being prepared.
John was very helpful to me.The Vehicle was repaired very well.
Faulkner has always been will always be the place I go to for my service, repairs. Faulkner makes me feel like I am part of the Faulkner family. I trust Faulkner completely.
I had a great experience. My coordinator gave me the number for hertz, got the amount per day my ins covered for rental, and walked me thru step by step. I did also appreciate the text messages.
Very nice quality job. Excellent communication.
100% satisfied and the work was done in remarkable time. Thanks again.
Fast and efficient... and painless. Thank you.
All four power windows are now not working as well as the drivers seat....the switch to bring the seat up and down no longer works and that is frustrating because they were working before my accident. I would like for those two things to get fixed so my car can run like new again! I’ve already contacted Faulkner collision and Greg told me to bring in the car Monday morning. That’s Nkther inconvenience because i will need another loaner to get to work