Everyone was very pleasant to deal with. The car looks great and done before I thought it would be. They even took the time to arrange for the rental to come pick me up. Great experience.
Brandon and the team behind the scenes did a great job on the car. I always thought that they had safety and quality as their first priorities. Brandon kept me informed, explained the process, and answered my questions.
I appreciate the professionalism that Faulkner displayed throughout the process.
Was pleased with the entire process especially how you kept me informed by text and email.
Brandon is GREAT! He was very attentive to all of my needs and made sure that the job was well done.
Our car is as good as new! Your workmanship was excellent, also Brandon did a fabulous job communicating with us.
Loved the email updates and calls while you had my car. Excellent customer service.
They did an excellent job.
Car was completed on time. Loved how car looked when it was picked up. Washed and shiny. Looked brand new.
Exceptional work and customer service. Very helpful and professional.
Tiffany was extremely helpful with getting me scheduled in a timely manner! Brandon was great with keeping me updated. Both staff members were very professional and caring.
Ur staff was excellent and so was ur service and I’m glad that I didn’t chose someone else thank u
work was completed per the schedule given and we were kept informed of the progress. vehicle was returned to us in an excellent condition
The entire team at Faulkner Collision is professional. The communication is wonderful and the repairs on our vehicle were exceptional!
Fantastic job from Faulkner, hope to never have to see them again but if I have any accidents in the future I will be comeing back to see them again.
This experience was incredible. I dropped my car off and was promptly waited on. Was walked through all the steps that would be taken and my car was done ahead of schedule. I was THRILLED!
The team did a great job working on my truck. The updates were a great help, the work was done early and the truck was cleaned before I picked it up (even the wheels!!) Couldn't be happier.
I loved the email notifications. I also appreciated how Faulkner coordinated the rental. The car looks great.
From the moment we had called our insurance agency that had connected us with Faulkner Collision, we were taken care of and kept up-to-date every step of the way. We got a rental car from Enterprise which is just down the way from Faulkner. Their working together makes things incredibly convenient. The staff at Faulkner Collision are very personable and do everything they can to make sure everything is in top order. We got my Honda HR-V back earlier than expected, and the car looked better than when we first got it. Thank you so much for taking care of us and our car!
The whole process was fantastic. While I would rather not have been hit I’m glad my dealer recommended Faulkner. I couldn’t be happier with the repair work. Looks like nothing ever happened. Kudos to Brandon who kept me informed at every step in the repair process. Well done to everyone involved in the repair of my Buick Encore and thanks for getting it done ahead of schedule.