Omar was incredibly helpful and attentive to my needs. I very much appreciated the updates on my car and things they were doing while checking in. Very very happy with the way my car is running as well.
Really apreciatted Julio Sepulveda and all staff
Service Rep Omar was professional and helpful; he answered any and all questions I had and gave me updated information as needed.
I am grateful to service king for their customer service and speedy service. It was great to see my car morphed into the condition it was prior to the accident. Thank you Omar for following up with me each step of the way! I will definitely be coming back here as well as recommend service king over caliber collision any day! Thanks again.
Thank you for your communication and professionalism. My car looks beautiful!
I thank you for your service . I am happy for my car repair but the most quality of the all speriense I have your technician support . Omar was very professional . In customer service .
All in all I was completely satisfied with the service and with the customer service Representatives that helped me. They checked all the repair and we did a walk around and they kept reminding me that my service would be lifetime. The part I realized when I got home is that the key no longer opens the front door. I will need to take the car back to the shop next week so that they can make any necessary adjustments or repair. That is the only reason I said no. I hope to be able to update this to a yes after I get the handle fixed rather the key lock.
Omar Diaz was very knowledgeable in dealing with the insurance companies. He assured me that I wouldn't have a problem with my insurance company in repairing my car there. He was absolutely correct. It was a complete pleasure dealing with Omar and Service King Collision Repair Center. The work on my car was exceptional. I would definitely recommend Service King to others.
Great team, great service. Exceeded my expectations. Thank you.
Omar provided great customer service throughout the whole repair process.
Grasias service king por tener empleados tan competitivos con un trato nico y que se esfuerzan por dar un buen cerVisio alos clientes y por su puesto dar reparaciones segura y detalladas .. yo qued completamente sastifecho con su trabajo que me isieron en mi carro
The professionalism of both Jessica and Jesse was outstanding. It was so easy working with them both, a great team. A special THANKS to Jessica for patiently going over every step with me, and for Jesse keeping me updated on it's progress. I will recommend this shop to anyone that is in need of repairs.
Everyone was helpful and was an easy process working with Service King
Very helpful and friendly staff
Great job communicating and repair seems great!
Couldn't have gone better.
Thank you Omar and team!
Excellent customer service and workmanship. Would reccomend this company to anyone and would come back if any future work is need on any of my vehicles. Thank you so much
Jessie took the time to call me at every stage of the repair process. I'm pleased with the outcome and give Service kings a big thumbs up. Thank you .
If this is corporate, call me next week
Very good service, my car was out of bodyshop before the due date, truly recommended to frinds and family members thank you Omar for your services.
I had a very pleasant experience all throughout the whole process I was satisfied with the way that I was kept abreast with everything just the complete service was amazing
I'm very satisfied with service king. Customer service was excellent. Jesse has outstanding quality to keep you updated on your service. A job well done overall. Service king is a treasure to keep for future services. Thank you
I signed a work schedule contract and based on the time line it should have been done 5 days earlier then when I picked it up. I was told it was on track the entire time until the day before I was scheduled to pick it up and was informed that parts were in back order. Then when told my vehicle would be finished it was again postponed for 2 hours. Yes the repairs where done and all looks great however I would have liked to been informed that my vehicle would have been postponed an entire week. I have family that works in the industry of parts and distribution and was informed that upon the ordering of my parts that if they were indeed on back order, you would have been informed at the time of the order itself.
Awesome service, Jessie kept me in the loop the whole time my car was in the shop. Great experience, why couldn't all repair shops be like this?
I actually dont know where to start, but i would to thank Omar for always keeping me updated with my vehicle and would love to say that im 110% satisfied with the out come, my truck came back washed, buffed, vacuumed and looking brand new like it came out the lot..lol
Thank you service king for your service
Jesse kept me up to date during the repairs and answered all my questions with professionalism
From my initial contact through entire process I was very impressed with the great customer service. Jessica and Jessie really showed care for the customer! She called Enterprise to confirm reservation for rental and made the process of scheduling estimate and drop off so easy. Jessie was awesome providing up to date status on the repair and completion of my repairs. They are a first class act in service.
O would recommend Service king to everyone they not only attend to your repairs but also treat you with lots of respect
Julio Sepulveda was wonderful. He kept me updated the entire way. He is very friendly and knew exactly what was going on with my car. He really went the extra mile when my schedule wasn't convenient for pick up. He stayed late at the shop to accommodate my schedule. Thank you very much!!!! My car looks great too!!
Excellent and prompt service! Car looks great
Great service Montclair Branch CA. Thank you!
We initially were given an ETA of 2/16/17, when we received a text update that our Camry will be completed on Monday 2/7 we were shocked but nevertheless estatic!!! Our car not only was completed way ahead of schedule, the workmanship was flawless. Our car looked beautiful like new again!!
Our experience here at Service King was awesome, they constantly keep you informed send you updates via text and emails. I would definitely recommend Service King Montclair and give this shop a big 10 across the board!!! Thanks Omar for your going above and beyond and your professionalism!!!!
Thank you to Jesse and hes team they did a great job
The care and responsibility taken by Service King is unmatched. They are always courteous and kept us informed of all the progress. Their workmanship and knowledge about repair is superb. Thanks to Omar Diaz, Jessica and manager Anthony for such excellent service.
The team at service Chino was great. They begin repairs very quickly and efficiently Omar Diaz was very prompt and polite. He was extremely helpful in Expediting Communications with the other insurance policy and was able to help me get it my car sooner. This is my second time having a collision repair done at serviceking and the customer service is just amazing. Hopefully I never have to return but if I'm ever in another Collision I will definitely be choosing Service King and also recommending to friends and family thank you for your great customer service
Jesse and his colleagues kept me informed on the progress of my Ford F-150. The body shop did a great job. All around it was a good experience!
Everything was handled professionally and in a timely manner.
Excellent service. They gave me updates on the work being done and
were very professional.
I appreciate the friendly, professional staff. The service was prompt and the communication was frequently updated. I would recommend Service King as a go to collision center.
Great service, appreciate updates received which made process easy. Estimated tome of completion very accurate. Overall pleased, would recommend.
I'm satisfied with your work . You are professional and responsible workers. Thank you for your service
Jesse kept me updated, the whole experience went very smooth
Julio & Jessica were very pleasant to speak to and always very courteous.
Keep up the good work guys????????????????????????
Thank you for your excellent customer service. I
Really appreciated the delivery of my vehicle by the
Time specified. Your team did a heck of a job.
Again thanks for your exceptional treatment,
John and Tifffany Felipe
Very professional experience. Jesse and the team were great.
Excellent customer exceptional finished product
Everything went smoothly and the work was completed well before the expected date.
Incredibly professional & friendly staff
They were very thorough and provided updates through out the process. Very friendly customer service. All the staff did a great job.
Everybody was super nice , and everything I asked he responded to me very professionally.
Vehicle Make : Volkswagen
Very patient service
I like the fact how Julio kept me updated through text messages and phone. I also like the fact my vehicle was washed after completing the repairs. The repairs were completed in a timely matter. Great experience.
I was extremely satisfied with the services. Omar was very helpful on returning my car to me complete
I was very pleased they did a very satisfaction job and they took the time
They provided excellent service on repairing my car and gave me excellent customer service. Omar and Julio were outstanding!
Exelent from start to finish you guys are awesome
The staff was friendly and I appreciate the speedily work and attention given for the service rendered
I would recommend Service King to family & friends. They are so nice and also let you know how the repair is coming along ????????
The looks so nice(like brand new). It is very clean. I can't get the windows that clean
Service King makes the customer feel like they can trust them. Constantly updating you with anything going on & they were amazing.
I've worked in retail as a General Manager for 10 years and have always had a high expectation for service. Yet many fall short of meeting those expectations. But Service King has amazed me with their ability to make it right for their customers!! Should I ever need body work done again, I know where I'll be going!
thankyou ur service was awesome and done quicker than most places. I would take my car there if ever needed, Thankyou so much for loneing us the car ????
I don't remember his name, but the guy who took pic's of my car when I 1st brought it in, said that if I mentioned the fact that I wanted some scratches & nic's buffed out, 2 say something. So the day I dropped it off, I brought it up,& Omar said he'd "look into it", or something along those lines. & I was also told that after repairs that my car would get some nice detailing,& how what a good job they do. The scratches r still there,& it wasn't even washed thoroughly,much less detailed. & finally, I was told that my car would be done 9/27. It wasn't done til late 9/29,& so I had 2 keep(& PAY 4 MYSELF) my rental an extra 3 days. The only way i'll b satisfied, is if I get reimbursed 4 those extra days ( or something along those lines), but Im sure that ain't gonna happen. So, do not contact me just 2 apologize or whatever, because that's just gonna piss me off even more.
If every business was professional friendly and efficient as Service King there would never be any complaints thank you so much
Julio was awesome...really everyone was verynice friendly and professional...i trust my vehicles in their hands.Thank you for everything..D.Finley
I've utilized Service King formerly Chaffey Auto, 3 times and have been completely satisfied with the outcome.
They aren so professional and their staffs are kind and knowledgeable. I'm definitely going to recommend this place for my friends and family. 100% satisfied with their service!!!
They took great care of my car and repaired it to fresh off the lot quality.
Absolutely exceptional experience start to finish. Everyone went above and beyond to Accomodate me in every way . And the repair was immaculate and everyone went way above and beyond my expectations and am forever grateful. Thank you so much to Moe who was there for me from the very beginning til the very final inspection. It feels like I have a brand new car...even though I just got my bumper fixed! Haha
They are professional. They kept me posted on the repair status at all times. Car was ready when promised.
Both Robert and Julio were very professional and exhibited exceptional customer service!!!
The staff was extremely helpful and nice.
All staff was great to work with!
The quality of the repair was fine. I appreciate the rental you provided to me. I was not happy with communication level and accuracy when provided.
They kept me updated continuously thru each step of the repairs.the staff was extremely helpful and courteous....Jessica is an exceptional receptionist with a personality to if she had to return a phone call directly to me it was done and that was refreshing....
Great job keeping me updated. Also quick and convenient service.
Quick and on schedule. The car looks new.
Great Service! Fantastic job. Thank you so much
Having the truck ready by the promised date speaks volumes.The truck was clean,& restored like new.Regular communication was a plus.Thank u 4 doing a superb job.
Thank you for the customer service you provided.
My vehicle is not even in running condition, no brake lights, all sensors or going off. This is really in convenient and im very disappointed
I got my car back with a new dent in it. Completely unacceptable. And I need my car for work so I can't even afford to get it fixed.
Great service! Omar & Jeasica are awesome great customer service. Got my car looking like new again. Thank you guys
Especially appreciated Shanay and Jessica!
Service was great! I got updates when somethjh was being done to my car and when my car would be ready. Any questions I had, they were answered.
Shanay and Omar took good care of me
Service was longer than expected. Which resulted in me having to pay for the rental insurance longer.
I am more then satisfied with my recent experience with Service King. This was my first experience with body repair and my car looked like new after Service King did it's job. Thanks Omar for the great treatment you did with me and my car repairs.
Omar was amazing at keeping me posted on the status of my car. Car looks like new again. 10/10 service. Totally would come again. Although, I hope I will never have to.
My car looks awesome.. I love the text messages.. Thank for the GREAT customer service..
Service was excellent and the car was finished to factory new. Thanks Omar and Jessica
I need to speak with the Montclair service manager.
I appreciate all the hard work that went into the vehicle repair. It looks great and we're very satisfied. Dealing with Shanay was a pleasure. She was very helpful, answered all my questions, and was great about providing updates. I'll be sure to recommend you to friends and family looking for car repair work. Thanks...Craig B.
Omar and Robert were both extremely helpful and thorough.
The Camry looks like nothing ever happened to it.
Shanay was really helpful and I appreciate all she did
We received great service in a timely manner for the amount of work done. Will recommend your service. If ever we need any collision repair we will definitely use your services.
So far so good...I haven't test the car yet.
Omar Diaz was great help and I am very satisfied with the work on my car!.
Your team did an excellent and timely job. Thank you.
Great customer service. Regular updates. Great job and nice people. What more can you ask for. Thought customer service was a thing of the past. Service King proved that wrong. Keep doing what you are. !!!!
Remember to plug in the back up cameras. Other than that you I have all ways had excellent service
Thank you very much Shanay Valencia!
The car looks great! They kept me informed all along the way!
Great job guys, thanks.
Vehicle Make : Volkswagen
Carlos Selpulvida was very professional!
I have the best experience with the service I think the best the jod Is exelent tank you very much the best
The entire team was awesome!!! Would recommend to anyone needing their car taken care of after an accident!! They took excellent care of our Toyota!
Carlos Sepulveda really took care of me and my car. Every one is friendly, courteous, and friendly.
Great work on matching a difficult paint color. Also met the schedule I needed in order to get my truck back. Delivered my vehicle to me at work and washed it before hand. Couldn't be happier!
Bumper looked brand new,paint matched the rest of the car perfectly. They even detailed the inside for me.
Everything went very smoothly.
Carlos was great. He kept me and my insurance company Safeco advised of progress every step of the way. This was not an easy repair but the car looks great!
Carlos and Julio did their jobs well. Thank you.
Excellent service and professional people working there.
Everyone that helped me through the process was very friendly and could not have done a better job making this unfortunate situation as easy as possible. The quality of the finished product was perfect and exceeded my expectations. Shanay was wonderful to deal every step of the way, she has definitely earned my business for life!
Robert, thanks so much for having a great team to take care of me and doing such a great job in the lives of people around me that they could refer you to me! Carlos!! Thank you so much for helping me personally and making sure everything was perfect when I picked up my Sonic. I appreciate the information on how to keep my Sonic in great shape and I appreciate you making it easy and stress free. I appreciate you all and I will recommend you to friends and family and customers!
Everyone was very friendly, Carlos kept me up to date on everything that was going on and when I did call he always returned my calls promptly. Everyone was awesome.
Great job! Exceeded all my expectations. Finished way earlier than projected. Thanks!
Repairs were done well and on time
Shana was more than helpful. Her professionalizem and easy to talk to personality was exceptional. The job at hand was tougher than could have been anticipated causing longer to repair but at the end if the day the job was completed and my wife and I absolutely satisfied with all the work completed.
I would recommend Service King to anyone needing repairs done on therir vehicle.
Thanks, James & Patricia Pyle
My car looks beautiful! I was completely satisfied with the work and was notified every other day of how the job was progressing . Everyone I spoke to was kind, polite and helpful . I would totally recommend Service King to friends and family.
Garey is a genuine guy and was a pleasure to work with. He made the whole process alot less stressful than what it originally was and gave great advice.
The entire team of the ( Chaffey Auto Body ) was top notch as always.
Once again you have exceeded my expectations on the work you did on my car!
Keep up the GREAT work.....
I appriciate the the timely manner in which my RAV4 was repaired. Shanay Valencia was very through in her job duties. Although one facit of the repair (to fix the job another repair shop did not do correctly) was not completed to Toyota's nor my satisfaction upon picking my vehicle up. The original 3 day due date for the repair of hood was outstanding. I look forward to a call back from Service King to bring the vehicle back in to finally resolve the fender problem, Evan though it will mean having to secure another loaner vehicle from Enterprise.
Gary was excellent in dealing with the insurance company and keep me informed of the progress. The work was completed quickly and with great attention to detail and quality. Great customer service.
Best service ever. Shanay was extremely friendly kept me posted on everything. They even delivered my truck to me and returned my rental vehicle. I would recommend to everyone.
Drove like New. Manson Manson Merry Christmas.
This is the 3rd time we have needed repairs and had the work done here. I would not hesitate to recommend Service King. Not only because of the quality of work but everyone here has a great personality. My wife and I are Managers and customer service is key.
You have a great Team here.
Thanks , RxR
Everyone was helpful and professional
Everyone is helpful and curtious.
Very professional establishment. Polite staff and thorough with explainations of work. I will definately recommend and get all my work done here.
Our vehicle looks great. With all damage done, staff work very hard to get it back as good as new. Did have two delays that had to endure that shop helped with rental car.
Gary was super helpful and friendly. Gave me daily updates on my car. Walked me around the before it was finished. I was beyond thrilled. Great team at the shop. Will return to get my spoiler done.
Great service in a timely manner
Great job!!highly recommend service king.Thanks to Shanay Vallenswela and all the team.
You guys did a awesome job . My car looks like a brand new car . Thank you I appreciate it. Thank you thank you
The text messages were very helpful.
As has been the experience before, the service and product delivered are excellent- thank you..
Thank you for your service!
Very friendly staff and very high quality work every time!
Sadly this is my second time here in four months. This last accident wasn't my fault. I swear!!!! But at least Carlos has fixed my car back to perfection every time. I do however hope to see him less in the future. But if not I know where to go and who to ask for. Both times was completely painless experience.
Excellent timing manner in the repair completion and excellent work. Great staff and the awesome communication with the updates in the repair progress.
Great work and customer service !
Great body work. Customer contact a plus! Very satisfied
Jason and then Carlos made the experience an honest and caring one rather than a traumatic one and for that I praise your staff of professionals. Excellent Job.
Gary was awesome, you were highly recommended and didn't disappoint!
Loved the text messages keeping me update on the progress of my car
N/A. You guys always do a great job as usual! Keep up the great work!!
Everything was great! I really appreciate the kindness of the employees at this shop. My only suggestion would be to not use the text "thank you for letting us repair your car" for someone whose car is totaled since you were technically unable to repair my car.
Very friendly staff and job was completed on schedule. Looks great
You folks rock! From the first to the last encounter. Thank you so much!
Jason Paez was great. Julio was also fantastic.
The service was awesome. The only thing, I had to
Wait till 5:00pm to retrieve car. I waited ****.5 hrs for
vehicle. But other than that.. Great Job!
Jason did an excellent job of keeping me updated on the status of the claim. Your personnel did a great job on the repairs. I am pleased with the results.
Employees were very helpful and courteous
Really appreciate the assistance rendered.
Great job with the vehicle, friendly service, good communication, finished without delays, loaner car was very helpful. Will definitely recommend!
Working with Chafey was great. It couldn't of been any better. Thanks for the fantastic customer service and of course the quality repair work.
I love the way my car came out! The staff is very friendly and I got my car back very quickly. Thank you Chaffey.
Vehicle Make : Volkswagen
Thank you for doing an amazing repair job on our Nissan 350Z
It now looks like new again
Excellent job & wonderful customer service
Excellent customer service,and auto body repair!
I have trusted Chaffey Auto Body for many years and have always been completely satisfied with the work they do.
Frequently missed deadlines
I appreciated how well informed they kept me during the entire process, and the completed work was excellent.
Great job and super great service
Thank you now stop with the emails.
Very good job! Thanks you
Had work done here before. My daughters car was deemed a total loss but will use you again when necessary. Thanks!
Thank you. Always good work and good customer service
Jessie Rivas delivers excellent customer service. He is the reason I return for all my auto body work. He has dedicated his time and energy delegating the best team to match the paint,& provide extraordinary results in gloss and appearance. When I got my hub caps painted, the manager of the shop asked where I got my car painted. I replied proudly " Chaffey Autobody." Jason is always friendly, happy, jovial & yet very professional in person and on phone. He knows the business & gives quotes fast & efficiently. I look forward to speaking with Jason at the service counter. My car belies it's age with paint that makes it look years younger. I brag to many people the excellent service they can expect.
CaroL & Emerald
Superb job! Highly recommended! Staff are great and very helpful!
This is my "go to" place for bodywork, great staff!
Everthing was great! Carlos Seplveda even sent me photos of the first part (that arrived blemished) so we could order another. My family and I always recommend and love your work and service. Thank you again!
Thank you guys, this body shop is the best
Carlos was fantastic, everything went as expected. I have another vehicle I will be bringing in as well.
It was a great experience.
My car looks new again , thanks for the
clean work done on it. Drives better
Jason and Gary were fantastic!
Great service. Staff is friendly and my car is as good as new.
The repair was done relatively fast and was perfect
My car looks amazing, and I really like the texts that kept me updated on the progress of my repair. Jason was super helpful and friendly . Thanks
Carlos was amazing. Had to pay for rental car out if my own pocket. Carlos knew this and got the job done way earlier than estimated, saving me a lot of money and a lot of embarrassment being I was driving something called s Nissan note?
Well done! My car looks great and exceeded my time expectations! Thanks
Excellent service thank you Gary