Thank you for doing such a great job on my car. Courteous, professional and delivered as promised. Thank you!
Everyone was nice and courteous. Was updated on my car status periodically. The repair was done correctly and in the time frame provided at the time of drop off.
The service and the personnel there was undeniably the best
Vehicle Make : Mini Cooper
Excellent work, professional and melody is awesome!
Vehicle Make : Land Rover
excellent service from start and especially at completion.
my car never looked better!
friendly staff amd very professional, most important GREAT
JOB. I will take my car here sgain and
will recommend Class A to friends and family.
These guys know what they're doing. So... relax.
Vehicle Make : Volkswagen
This was my first experience with them and I must say it was the most pleasant experience. They were in constant contact with me and the status of my car. I would highly recommend them to anyone. I hope I don't need them anytime you in the future but if I do I would certainly choose them first
Professional and reasonable. Did an immaculate job
I am satisfied for the moment but I haven't spent enough time driving to be 100% certain if there any issues. All good for now.
From the estimate to completion, I couldn't be happier. The staff was professional, honest and the craftsmanship is amazing!
Please thank Melody for her assistance with the car rental & help with my insurance co., she is so pleasant & thoughtful. Again, THANK YOU !
Once again for my third repair in 2 years, outstanding service,
Communication, and fantastic work. Thank you so much. Your
Company is truly a pleasure to work with. Thank you, Jeffrey E
This is my second time getting a repair with Class A. The customer service is fantastic. Both times I felt all my questions were taken seriously and answered fully. Thank you for doing a great job, and I will definitely recommend your services in the future.
You guys are GREAT Car is terrific. You work promptly and always get back the car early. Thank you fir your work and effort.
Well pleased for a job well done
Hopefully we will not need your services soon
All the best
Theycdid an amazing job in repairing my car. It looks as if nothing ever happened to my car!
I am satisfied with the outcome of my car...they take care of everything for you, so no extra stress. Thank you Class A !!!
Everyone I encountered was very friendly, profesional and welcoming. I felt very comfortable asking questions and the repair was done in good time.
Vehicle Make : Volkswagen
I appreciate everyone's effort, approach and swift action. The repair was well planed as well as executed.
Everyone was friendly and they cleaned both the inside and out. It looked like a brand new car
Melody and Chris were extremely professional and wonderful to interact with. The car looks terrific.
Friendly staff, car done within time promised, car was cleaned. Very happy with my experience.
All repair was excellent! Very nice people!
Appreciated the close contact and your advising me of progress. Your friendliness and pleasant manner mean so much to your customers. Car looks great; finishing touches look so good.
I had an amazing experience with the way the service was done. Everything was done fast and efficiently and everyone couldn't be more nice and helpful especially Bill.
Great job! Exceeded my expectections
Best auto body shop ever!! If only all places could take a page out of their approach to customer service, the would be a better place and the painful chores of fixing your vehicle or whatever wouldn't be so trying. They truly make you feel comfortable and good about the experience from start to finish and even after! You guys are the best!! Thank you again for getting my truck back to me in great condition and earlier than expected.
My gas light is on whiles the tank is full of gas
Thank you for repairing my vehicle and getting it to look like new again. I would definitely recommend you to my family and friends!
Very professional. Wonderful work.
Fast, efficient, friendly and courteous staff. Very professional. keep you informed on the progress of your vehicle. I would use them again.
My windshield was severely cracked upon pick up. It needs to be repaired.
Everyone was great. The car looks perfect
Thanks so much
Great treatment, courteous and quick turnaround.
Kept me alerted on progress of car's repair.
Hello! Everyone involved, from the desk clerk to the intake manager, appraisers, bodywork personnel, all of you were great. I am very satisfied. I will be recommending Class-A to others.
Very professional environment. Customer service was excellent. Timing as predicted wss great. I will recommend it.
Great communication, great work and the shop finished the job the date they promised. I would recommend this body shop for sure.
Excellent professional job. Thank you!
Got it back early! Everything seems fine
Ease of dropping car off and picking up. Very good work on fixing car and keeping me informed. Reliable and trustworthy. Would recommend class a.
They did a great job. Finished ahead of schedule. Kept me posted on the progress of my vehicle. Answered questions whenever i had one.
Thank you for the great job.
I think one month service time is far too long.
Submitted an earlier survey response
Highly professional and treat their customers, and or clients with respect towards their concerns and needs. I felt very at ease with all of their employees and or representatives. No pressure from on their part pushing any other repairs. They remained focused based on all parties concerned. Job well done.
Our car looks as good as new. The job is well done. Thanks!!
I am very pleased will my car everyone was very helpful. Thank you Nancy H
Great work. Car was completed ahead of schedule. Also really liked the carwise app/updates!
Vehicle Make : Volkswagen
Car looks,great and super clean
Great service, convenient text updates. My car was done ahead of schedule. Very fast drop off/ pick up.
Great job. Done sooner than expected. Thanks!
I am glad I came to this place.
Very professional and nice people working at this establishment along with doing great work.. Thank you
Everything went really well, completed ahead of schedule the people and the work were excellent could not be happier.
Excellent follow up and kind crews.
Email updates were much appreciated!
Efficiency and expediency were exemplary!
The X5 looked brand new. A great job!
Excellent customer care and service.
Excellent customer satisfaction
Great follow up. Thanks
Everyone I dealt with at Class A was professional and communicated clearly, explained the process of dealing with the insurance claim to the actual work.
The body work and paint look beautiful and the car was also cleaned inside.
I like the text's too.
Vehicle Make : Volkswagen
Everything was taken care of , the staff was very helpful and friendly and I would definitely consider you for another repair job - although I hope I won't have to !
Thank you to all !
Mr. Fletcher and Ms. Melody are friendly and and completely professional, knowledgeable.
we satisfied with the work and the car looks
thank you very much.
Beginning with the receptionist and ending on the fast and excellent repair I'm fully satisfied!! I wished I knew your services before!! Thank You for fixing my car and letting me know in between on the progress !!
The bumper looks great, and the car was returned to me very clean. Thank you so much!!
You guys are great, you guys are phenomenal job thank you.
Excellent service all around.
Can't believe my car was vacuumed. Thanks guys!
My car was a 3week old car when I had an accident and left my car at the repair shop. The car was repaired, painted and looks shinny on the outside but for some reason the inside of the car is now dusty white and looks older then how it was when I left the car. When they paint the car, it looks like they did not pay enough attention to seal the inside to protect any paint to go inside. I found some white paint marks on some places including driver side of the dashboard, on passenger door, and some belt houses on the back seat are now grayish instead of black which was the original colour. Also, carpets are dirtier now.
This is my second time bringing in a car for repair and as always I'm left completely happy with the service and work done on the car.
Paint job looks great. Car was returned **** and span. Thank you.
Very good treatment ! Thanks!!!
Everyone was very friendly and speedy service thanks again for all your help
Excellent customer sevice! Chris, the service rep was great to work with and provided continous updates about the progress of the repairs. Could not be happier. My car looks fantastic.Would absolutely recommend Class A Autobody to anyone looking for excellent autobody work with great customer service.
Class A auto Body is one of the best shops around if not the best they are very polite and courteous, they also keep you up to date about your vehicle and I think that's commendable.
Good service . Nice people! Would recommend it. Thanks to all of you.
The work was impeccable. They left my car like brand new and clean!
I was very happy with my experience with Class A. I will recommend Class A to anyone.
Very good customer service that's not typically found. You treat people well and promptly.
I have NO CLUE as to what my car looks like after the repair. I have tried to get someone to text me, or call me and let me know the status, instead I'm getting these automated updates and questionnaires. According to Park Ave BMW as of yesterday, communication between your shop and their service department was poor. In this day and age with cell phones, email and text messaging, I find this deplorable and unacceptable. My car came in with a small ding to the hood on Monday and honestly, I cannot see this taking more than an hour or two if paint less dent removal was done to correct. I would appreciate a phone call or an update to Jim at Park Avenue ASAP.
Very satisfied with your personnel, friendly staff, clean shop constant updates on procedure, outstanding job and love the detail for the finishing touch ! Thanks again !! I will definitely recommend
Bart A Donzella
Vehicle Make : Land Rover
Love the texmessage during the processes
I chose class A auto body really because of the reception I love her attitude she's a good look for the company plus the guys are really nice and the work you guys do great work
We were very pleased with all our contacts and service. Courteous and professionalism was shown at all times! Recommended you on our FB page! Thank you!
The repairs wee done expertly and ahead of the original promised date.
A great job,you have a new customer.
Great service and excellent customer service! Thank you!
My experience was great I love the daily text with the updates of the progress of the job thank you guys good job
The car looks great and is running well BUT they forgot to reinstall my 3rd row bench seat so now I have the inconvenience of making arrangements to have it fixed. Not quite sure how they didn't realize my bench sitting in their garage. Other than that inconvenience the process was smooth and overall good!!!
Second time I've been there. You do excellent work. Would never go anywhere else. Like your computer updates, a nice touch. Ron
This is the best shop I have ever been to and I hope they keep their standars this way forever
Literally could not have had a better experience. The most lovely people with such great customer service and impeccable workmanship.
From the receptionist and workers were friendly and professional.
Work completed before date promised as was the last time I used your services.
My car was light new. I highly recommend your shop to my family and friends.
Great work. Work completed on time. Coueteous, friendly and professional service. Thank you.
Great job, car looks brand new! Everyone from Class A was so pleasant and wonderful to work with!
Very good work very satisfied and wood recommend to friends
Thanks to all, great work.
Class A Auto has done a wonderful job with my recent back -tu-back at repairs. They are the best including Melanie (so very kind and accommodating);Dave who was so understanding ( and sympathetic) and made the greatest effort to have my car repaired as son as possible ; and the 2 porters who drove me home. You have a great organization and the best staff . Thank you. Harriet P. Wagner
Just as with my previous experience, looks like you guys did a professional job, the work looks great. The wash, vacuum, and detail was a much appreciated bonus. You even fixed the loose wind visor on the driver door. Good deal! Thanks
Well done and strongly recommended. Thank you
Vehicle Make : Land Rover
Melody is great and my car was finished ahead of schedule and I'm very happy with my repairs, especially how nicely my car was vacuumed and cleaned when returned to me. A
I thank class a auto body ( for the great job that was done on my lexus). I wont hesitate to recomennd class a auto body to a member of family or friend. I appreciate class A auto body. Great job
I thought every member of your staff
was well trained and appropriately friendly
I was referred by NJM. And had been before
I was surprised at the expense of the job even if I was only
paying the deductible. But the service and timeliness
made the cost secondary
I couldn't have asked for a more professional and easy experience. Thank you!
Everyone very pleasend and professional and always attentive of you're needs. Except service if anything done to my this would the place I would first.
Excellent work as usual, thanks!
Thank you for making it so easy to know what was happening with my vehicle. Melody and Dave were super friendly and helpful. I didn't feel uncomfortable making any questions. Thank you for having great customer service.
Your staff is great and fits the company name!
The bumper does not line up with the hood. Very disappointed with this work and have little confidence that everything else is done right. Left the car with BMW and need an explanation as to how this slipped through quality control.
Melody and Chris were great to work with. Excellent customer service, the work is fantastic and it was delivered 1 day ahead of schedule.
Awesome experience they teach you about your damage and explain it and then they make you feel welcome.
Great business to work with
As usual your team is just fantastic. Never a complaint and always customer service at the forefront. Thanks!
Good fast service loved it
Best auto body shop
Best repair shop.
Thank you all.
Excellent customer service and quality repairs done fast. Used Class A twice and highly recommend their shop.
Car looks like new good job class a
Totally professional, timely, and good work. Also people were very pleasant to work with. Thanks for a job well done
Vehicle Make : Volkswagen
molding rear window two cracks
Great job, great service!!!
great communication, very professional, really a pleasure to work with. Thanks so much!
Great color blending!
Looks like new!
Very satisfied. Service was great and staff was helpful and pleasant
Great work that was done ahead of schedule.
The work was not an easy one but was done professionally. It would have been nice if they clean the car upon delivery but that's minor point.
Thank you very much for an excellent job which was also executed timely.
Thanks for washing my car after the repair
Chris and the team there were amazing! Sadly due to a second accident, my vehicle was in need of anther repair. They are very professional and do amazing work, which is why I came back to them this time.
Completely satisfied! Would recommend to my friends
Beautiful job on the car repairs.
great work, friendly & knowledgeable people
took stress out of a stressful situation
Awesome service, employees are lovely!
They were professional, kept me posted on the status and progression of my car and they did a great job with the repair. Also a very friendly staff.
excellent customer service an excellent work work done on my car
I enjoyed receiving the weekly updates. Also, the car was returned sooner than anticipated and very clean.
Honestly everything was amazing. Great customer service and great attention to detail on my vehicle. I appreciate the amazing job that was done. Thank You and keep up the outstanding work.
Great communication and fast repair at Class A auto body (railroad ave).
Great job by Mr Chris he took care my car good job
Second time with Class A Auto Body, work is excellent
Beautiful job. And delivered week before was estimated. Made me very happy.
Everybody was great definetlly come back and recommend more people to ur shop melody was great chris was great and george the owner went above and beyond the call of duty / the car was promised on a certAin day and got done 2 days earlier and I was back in the road and making money since my car is my blood line / and all the people who I did nt meet that had thier hands involved I want to thank they also did a great job and want to thank them to thanks a again people / great piece of work sincerly Kenneth J
Staff was courteous and friendly. Car was done in an expeditious and high quality manner. Loved the daily text alerts with status information thru the time vehicle was there.
Class A does class A work! Thanx
Everybody there is too good
Took too long for what was needed. Also, had to constantly contact them for feedback.
Great job in a timely manner, courteous service and a fantastic receptions! I was kept well informed with the text message service.
Good job the car looks great thank you
Brought my camaro in to get repainted after it was keyed and the staff at Class A helped make this frustrating experience as pleasent as possible. Very polite, helpful and informative people who do very good work. Secretary is very nice and friendly too. I'm more than satisfied with the results and I'm glad I trusted Class A with my car. I'll be recommending this shop to all my friends. Thanks again.
I,m very satisfied with the job done
I would recommend to anyone To trust
Your professional experience.Thanks.
Completely satisfied with the work product and ease of paperwork submission.
Most important the car was repaired in a timely manner. Chris who gave us the estimate was informative, giving us all the information to enable us to move forward in what is normally not a good time after a car accident.
The work on my car was done exceptionally well. The car looks great. . In addition, my car was cleaner when I picked it up.
The staff was all very professional. I will absolutely recommend Class A Auto body. It is great to turn for help and feel total confidence in those you rely on.
Perfect work done on my Audi. This was my second experience at Class A Autobody. The staff is very professional and nice. Love the text message updates. Would highly recommend their work!
don't text so much it's annoying
Quick, professional and great customer service! Thank you!
Special tank to Dave and your wonderful receptionist!
Park family, BMW X5
Thanks again for taking good care of my X5!!! Dave is the most helpful person to work with, this was my second experience fixing my car at Class A. Car looks like new, done on time, no headaches, no worries!!! You guys are the best!!!
Very professional and came in ahead of the estimated time. Thank you!!
I did leave a comment earlier, you were very professional, very timely, the job done was great, my car looks terrific. I would definitely refer you to all my friends & relatives. Not often do you like your auto body shop, but I did and the charge was very fair. Very satisfied.
Professional staff. Job finished ahead of schedule. All around good experience.
My vehicle was repaired by your company and the repair was exceptional. Too bad that my entire vehicle does not look as great as the repaired area of vehicle. My vehicle has a few scratches on both sides that I felt could have been fixed while the vehicle was being fix at your shop. Sadly no one from your company called us to see if we would like to remedy this. Now we have to get the vehicle repaired somewhere else.
Everything was great. Thanks so much
Excellent job! Thank you for making this a quick and painless process! Also, thank you to whoever found my missing lip liner!!
Great service, kind and honest folks.
Always is a placer you guys do the job very good and this messages are so nice is like you pay attention to the car and owner to.
Y hope I don'have to back to you,but I tell every body how good are you
Att Mercedes M
I really appreciated the text updates. Extremely proffesional competent team. I couldnt have asked for better service. I wont be takin any of my cars anywhere else.
Very satisfied with their work.
Excellent and very fast service. They kept me up todate with the repair.
I will definitely recommend this place to all my friends and acquaintances..really class A
No need to call me. The repairs on the car were fine. It's iust between the time I dropped off the car and picked it up, there was zero communication. I always had to call to see how things were going and get an estimate on when the car would be ready which varied greatly each time I called.
Great job. Great service.
Have had various cars serviced here. The staff is great. As for the work it is fantastic. Would highly recommend the autobody shop to everyone in need of a great and speedy repair.
A fantastic experience from start to finish with Class A. Thanks as always for making what is often a stressful event stress free.
Vehicle Make : Volkswagen
Everything was handled the right way
Thank you guys for putting back my Mazda CX 5 together,good job Class A AUTO BODY.
Excellent service, great quality repair job and completed very quickly
Great job by great people!!! The only problem I have is being told my car is ready for pick up at 4 in the afternoon. This is not a good time for those who work a 9-5 or evening job. It costs an out of pocket rental fee for an additional day.
I was very pleased and excited to get my car back.
i have used your shop in the past and was satisfied
thats why i will only have my repairs done by your shop
Class A kept me in formed every step of my car being in the shop .The people at Class A are class A they are curious polite friendly.. I was very satisfied with the repair the detailed information at pick up ..I will highly recommend Class A ..
Quality work done in short time without usual workshop dramas!!
Excellent way of keeping the clients informed on the progress being made on your vehicle.
I'm very happy with my experience, I've been going to Class A Auto for many years and they never disappoint, very efficient and you definitely get what you pay for , quality work