We brought our truck in that was "repaired-and we are using that term loosely" by another company. Arizona Collision Center had to do a complete tear down of the other companies repairs and found other damage that was passed over and/or created by the other company. We are completely satisfied with the excellent work done by Arizona Collision Center and would fully recommend Arizona Collision Center to anyone looking quality work on their car or truck.
Car looks great. Great group of people, great work.
Up-front communication from Rob was encouraging. Disappointed with the messages on the day of pick-up, indicating the car was complete and when Kayla arrived it actually wasn't. It appears that your communication system is ahead of what's happening on the shop floor. The other item that was frustrating was the fact that another repair was identified at the 11th hour, as Kayla was picking up the car, regarding the muffler. We ended up having to take the vehicle into a separate mechanic for these issues. Time we would have rather saved by having Arizona Collision do the work.
So, those are two areas of improvement that would help the overall customer experience. Other than those two things, the service was very good.
Did a great job and great communication throughout this process.
Daisy and Joe were very helpful and communicative throughout the entire process. However, I noticed my gas cap flap is crooked and not perfectly flush with the body of the car. Also, the tail pipe is not in line as it was originally. These are minor things but they are obvious to me. At the advice of my attorney I was advised to bring the car to you instead of the Geico shop based on your reputation for attention to detail.
Took four weeks and did not wave deductible
Absolutely top notch service , great communication and friendly staff..
Good job! thanks for fixing my car
I was always informed and updated on the repairs, the job was done very well and i am extremely satisfied. I would definitely recommend you guys to anyone who is in need of a body shop.
Car looks brand new! And it was sparkling clean
When picked up. The updates were great too.
Already passed your card to 2 others in need of repairs.
My 2010 car looked new again. They did a great job.
Always kept up to date during the process. Price did not vary. Job completed two days ahead of schedule and it looks perfect.
You guys have great customer service and professionalism. I'm very pleased with the work that was done. My car looked liked it was never in an accident. Thank you so much for all that you guys have done.
Rob and his team were beyond my expectations of both quality of work and exceptional customer service. I was kept informed throughout the process and felt at ease that my car was in excellent care. Not only would I recommend their team of professionals but I will not be taking mine vehicles anywhere else in the future! Thank you for the excellent service your team provides to our community. You guys are truly a top shelf company with home town class and courtesy.
I wish there were more updates without me having to call
Everyone was professional. Work timely and excellent.
We really appreciate your help with our repair!! We will keep you in mind for the future but no offense intended we hope we do not have any need!! Thank you Joe and Rob for everything!
You guys did an excellent job. Thanks for washing and vacuuming the car. That's a nice touch.