Vehicle Make : Mini Cooper
Have already responded that the service and repairs were excellent!
The repair was excellent. The car was returned clean. The estimater even helped me get the radio operating again. This kind of assistance means a lot to a customer. Thanks.
You gave me a new car. It looks wonderful
I wrote a nice Google review for you.
Great Job everybody Keep up the great work
Thank you all so much for your expert assistance in working through the insurance claim process following my automobile accident. Your entire staff was kind, courteous, patient, and so processional. Thank you, again!
Vehicle Make : Range Rover
Experiences have never been anything other than perfect
Vehicle Make : Mercedes-Benz
repaint took much longer, not all parts were taken care of as promised. hood, doors
The repairs to my bumper were perfect.
A hidden defect in a repair performed last November was found by another shop. Custom Craft (via Andrew) accepted full responsibility without argument, corrected the problem quickly at no cost to me, picked up and delivered the vehicle to Los Alamos for those repairs, and reimbursed me fully for the cost of the diagnosis at the other shop. It is such a pleasure to have a business accept responsibility for a mistake (these things happen) and "make it right."
i am always happy with tne work done by Custom Craft. I wont go anywhere else. thank you!.
My X1 looks fantastic. You all did a stellar job with the repairs. All four wheel rims look fresh & new. The scrape from contact with the garage entry is completely gone & you cannot tell it ever happened. Thank you for always doing a fantastic job with my Beemer. Finally, I will continue to recommend & laud CC for the high level of work you do. My only complaint is that when you were smaller, & in your trailer off access road, Andrew would contact me with updates, follow up regularly during repair & check in after to ensure I was happy with end results. I’m still waiting for that call & was looking forward to being able to actually tell him in person vs. through a survey or text, how pleased I am with the work he & his team provided to my vehicle.
Vehicle Make : Mercedes-Benz
I was referred to you all by Larry Montoya, Service Manager at **** Motors, where I had purchased my Mercedes 350 GLK. I have since called to thank him for making that connection and told him, as I am happy to tell you, how utterly pleased with your competence in executing the work I desired, the timely and efficient manner in which it was done, and the truly terrific professional courtesy and demeanor of every person I encountered there...beginning with Andrew, my first contact. Well done...a class act !! Dr. Penelope P
Vehicle Make : Volkswagen
Great work and customer service!
Replaced windshield. Looks good so far. Thanks
You did a great job in repairing our car.
Tom and Betsy
Great work! My Jeep looks like new.
Thank you Custom Craft!!!
With all my heart, I thank you. Each & all of you. You are all truly angels walking this planet.
Once again, the perfect job! I've had my vehicles repaired at Custom Craft more than once and each time....perfect.