Body Shop

Real Reviews From Verified Customers

Carlos B.
Vehicle Make : Toyota
5 out of 5
7/19/2018
Great service
Charles H.
Vehicle Make : Jaguar
1 out of 5
7/15/2018
TODAY IS JULY 15TH AND I STILL DO NOT HAVE MY Care not have i ever received a report on the final summary of what diagnostic measures were done what was repaired why were certain things denied by Liberty but I was refusd the contacy number. I know you got check for one hundred thiry dollars from Liberty but not what it was for. I doubt I will choose a "Specialty Shop" based on Liberty Mutual recommendation and a false impression of your expertise with a 2003 Jaguar S. Next time I will choose Alpine, their attitude and expertise is professional, not bullox. Is my hood ornament going to be replaced or is that not covered due a theft exclusion or other banal exclusion/ Charles H
Dennis R.
Vehicle Make : Hyundai
5 out of 5
7/7/2018
Your very curtious staff made it easy to do business with your company
Martin S.
Vehicle Make : Hyundai
3 out of 5
4/5/2018
Excellent repair Luggage lamp assembly in trunk missing
Francisco G.
Vehicle Make : Toyota
1 out of 5
12/4/2017
The color of the rear bumper that was painted does not match with the color of the rest if the car
Anna N.
Vehicle Make : Toyota
3 out of 5
11/11/2017
It came back like new. I didn't know my car had a screen to show backing up. Great!
Lindsay P.
Vehicle Make : Volkswagen
1 out of 5
11/1/2017
While my car was repaired to my satisfaction, the overall experience of dealing with this shop was very frustrating for me. Fortunately I was not paying for my rental car, but if I had been paying, I would have been very disappointed to have to pay for 3 additional days because my car was not ready when promised. The original promise date was Thursday, 10/26. They called me to let me know that it would not be ready until Friday, 10/27. After speaking with the shop two times on Friday, I was assured it would be ready right around 5:30. I did not arrive at the shop until 5:45, only to learn that my car was still not ready. Therefore, I had to hold onto the rental for the entire weekend and I was inconvenienced by driving out to the shop when it was not ready. On Monday, it was again not ready until close to 5 which is again not what I was originally told. Additionally, I recently opened my trunk to find garbage left behind by the repair men and leaves all in my trunk that were not there before. I would not recommend this business or go there again myself.
Tarah P.
Vehicle Make : Kia
5 out of 5
10/26/2017
Everyone was very friendly and made the experience of an accident less horrible.
Donald M.
Vehicle Make : Hyundai
1 out of 5
10/2/2017
I noticed a pretty large chip in the paint of an area that was repaired and will bring it back in tomorrow morning.
Courtney F.
Vehicle Make : Cadillac
1 out of 5
10/2/2017
Body works guys messed the driver side and passenger side mats up. After they did, they placed floor paper to cover the mess...not good
Hillary W.
Vehicle Make : Toyota
1 out of 5
9/3/2017
The car was not balanced, therefore steering it is difficult
Gary D.
Vehicle Make : Toyota
5 out of 5
9/2/2017
great service
Princesse J.
Vehicle Make : Toyota
5 out of 5
8/9/2017
Customer Service was exceptional.
Bernice B.
Vehicle Make : Toyota
3 out of 5
7/10/2017
Didn't appreciate having to go through a central phone system to reach my shop location. Also the phones sounds like they're talking under water.
John S.
Vehicle Make : Nissan
4 out of 5
6/3/2017
Work was extremely good. Can't tell the car was in an accident.
Paul H.
Vehicle Make : Dodge
4 out of 5
6/3/2017
Just took longer than I expected but BC made it right with the rental car company.
Marina S.
Vehicle Make : Honda
5 out of 5
5/13/2017
Kept me up to speed on the status of my car repair. We're friendly and thorough. Having a Hertz contact on property also makes the rental car process easy and less stressful.
Margaret L.
Vehicle Make : Toyota
5 out of 5
1/28/2017
I appreciate the prompt completion of the work and the proactive communication in schedule and progress. Thanks!
Ellis H.
Vehicle Make : Honda
2 out of 5
10/29/2016
You can call me if you'd like to talk about it, thanks. ****-****-xxxx and ask for Janessa
Travesh R.
Vehicle Make : Honda
4 out of 5
8/6/2016
Everything was done in a timely manor. I was kept informed via email and phone calls. If I were to give a small bit of feedback it would probably be to provide pictures of progress. For example before-and-after pictures via email or text. Though it may not be needed, it may put some people at ease.

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