Very satisfied, will definitely come back.
Everyone that help me at caliber were very professional, friendly and courteous. My car looks like new, and the detailing on the inside of the car was awesome. If you need your car repaired go to caliber collision
Joe and Team Members...as a mother of 8 Born and rise in Apple Valley. I lost my oldest son at 23, a Sgt who served Iraq, It devastated me that congress help my 2nd oldest from special force in the Air Force, now a San Bernardino Sheriff for Hisperia to come home. The money from his military life insurance paid for this Tahoe in full even when I was refusing to claim the insurance because I knew that would never bring my son back to me. It could never put him back together. I know my Tahoe is a truck to most but to me it's the last gift from him as the unborn granddaughter he left me. I was devastated again when the man hit me when he failed to yield with the ambulance which I give great respect to because the night he died here in Apple Valley, I chase the ambulance that had him. When I'm in my Tahoe, I'm at peace, I feel embraced, I'm safe. That is what your team and company did for me today. Seeing the cross that was untouched is his cross...driving away...I was embraced & in peace...I cried. I don't go around telling my story... it's hard enough... so my life motto is " live life to its fullest; life has no refunds" with that Thank you for all the consideration that has been provided for I am grateful.
All the staff was extremely thorough and helpful
They are rockstars. Claudia and Joe are very professional, and provided in person updates at all times.
Excellent service and friendly professional customer service.
Mrs. Claudia, made sure I was kept up tho date with the progress of my vehicle. She was delightful and made me fill as if I was priority.
Scale of **** to 10
I rate Caliber Collision: 10
Just keep up the good work everything was fine from the receptionist Sunday different guys that I talk to in the back the manager portion everything was so just fine
The car looked brand new, inside and out....perfect.
It was as if I just bought the car and was driving it off the dealership lot. Staff was very accommodating and made me feel right at home.
I was very happy with how I was treated by the staff. Claudia went above and beyond to make my visit as smooth as possible! She took care of everything and made my experience better than I expected! If I ever have to have my vehicles worked on again, you can bet I will be back!
Claudia was always very polite, thank you!
The whole process was excellent. I love that you coordinated the rental car pickup and drop off! You worked with my insurance, kept me updated daily, and the car looks new! You even washed and vacuumed it! I couldn't be happier. Thank you!
Great courteous service. Everything was done to satisfy customer's needs. Very happy with overall experience.
Front desk was great! Everyone was very professional.
Everybody there was very very nice and helpful I was updated every day about the progress on my car which was nice I would definitely recommend you
Very fast and efficient thank you super easy
You guys did a great job on our repairs! Quick and reliable service!
The collection did a excellent job pn my car thanks
Quick and fast quality service thank you!
I was was very pleased with everyone. Very friendly all around made me feel good knowing my car was in great hands. Also my car looks as good as new couldn't be happier. Thanks again for everything
Excellent job overall. Only thing was I was getting text message alerts on the status of my repair from two different numbers and both were saying different but similar things. Not sure if both were from Caliber or what but ended up being a little confusing.
Your employees were wonderful ????kept me updated and even returned my rental car. Definitely recommend you to everyone
Everyone was so nice and professional. I would do business with Caliber Collision again!
Overall, exellent job well done , customer Services, exellent. Tank you.
Friendly. Excellent and fast repair. Highly recommended.
Thank you for all you do... I appreciate every single employee.. You made this very simple and updated through text as you worked on my car. I will recommend you to everybody I know. Again Thank you
Great service and great staff. Delivered a 100% customer satisfaction.
Awesome done quickly and professionally
It was fast and efficient. The staff was very friendly and accommodating. I would definitely recommend you
My truck looks amazing I'm so happy with the repairs. Thanks Claudia for answering all my questions and being so helpful.
The high desert caliber collision team is awsome and the employees are all sweet and very attending to there customer's especially Claudia she is very sweet and helpful and understanding thank you so much!
Great customer service good communication with staying in touch on the work being done on my car and with the progress of completion of my car overall job
Well done thank you to the amazing staff at caliber collision!!
Awesome place to do business with and great job on my car...Thank you
great experience everything was right on time
Everyone there was great! Would definitely recommend to everyone
Great Staff, amazing service, and great communication
Vehicle Make : Volkswagen
Very good customer service and very quick on the repairs
Amazing service job was completed well the updates were nice and my car was finished earlier than expected
Bear valley location was amazing and attentive. Very professional! Hesperia location was the most unprofessional business I've ever worked with. Made me wait over 45 minutes to check in (with an appointment) and then ended up taking it to Bear Valley because they were full. What a waste of time. They need to get training from the Bear valley manager- Joe.
Please do a comlete road test befor releaseing the vehicle to your client
They were very nice and helpful.
It took a bit longer than expected, but is good
Vehicle Make : Volkswagen
Very excellent work went above and beyond what they said
Excellent experience. Work is beautiful.
Very nice and friendly people. Very helpful. Expained everything I needed answered. Thank You very much
Repairs on automobile was started before authorization was given by insurance company.
Very friendly staff they let me know the progress of my Car's repair every step of the way. I would definitely use them again. Thanks for your fast service Caliber Collection
Repairs were quick and easy. The staff was very friendly and their pricing was half as much as Sonshine. They worked great with my insurance as well. I would definitely recommend and return if need be (hopefully not :). Thank you!
Vehicle Make : Mitsubishi
Mrs. Claudia Veliz customer service was excellent!!
The job was well done and perfect. My car was done before the expected dilivery and i couldnt be happier with my experience
Customer satisfaction was excellent.
Everyone was really nice and helpful. There is one small spot that needs touch up on my door handle. I'm sure they will fix it super quick when I show them on Monday.
I called to see when the car would be ready and the girl said it would be ready tomorrow, but that they would call to confirm. The next day I called again and said you someone said they were going to confirm with me but no one did and she immediately said. Oh, that was me, I'm sorry about that.
It was refreshing to work with a company that didn't pass the buck. She could have said that was someone else or she didn't know who did that. But herquick response was honesty. I love honesty. Made me think you run your company honestly in every aspect of service. I'd rather pay 10 times more and work with ho est people
I appreciate the constant communication.
I was very pleased with the repair work done on my automobile. However I was not called to notify me that the car was ready, I had to call them. I am sure that this was an oversight.
Everyone had stellar customer service
You guys did a great job repairing my car. I've used you guys in the past and will continue to do so.
Customer service was excellent the workmanship on my car is beautiful.keep up the great work!!
I felt very welcoming and trusted everyone there with my car. They have amazing customer service I would definitely go again if I need any services. They provided me with quick and amazing quality work
Helped me to understand everything and made getting my car fixed an easy process.
I found the staff to be very courteous , down to earth and very efficient . They did an outstanding job on my car. H
The entire staff were very professional and informative. The service provided was excellent.
I was treated like a queen! Loved it! Thank you.
Everything was repaired quickly and professionally!! Great customer service!!!
Claudia Veliz was exceptional as was the whole staff. Thank you so much for the excellent customer service. Great job. ???? ????
Joe and Amanda where very helpful. Joe went out of his way to make sure our vehicle was fully completed at a decent time frame and we were satisfied. Their customer service was excellent!!
Excellent customer service from the beginning to the and I will be recommending my friends to caliber collision thank you
Staff was friendly and professional. The work on my car was great and they didn't just fix it to get it done they fixed it to look brand new.
Vehicle Make : Volkswagen
I am very pleased with the service provided to me and my car. The workers at caliber went above and beyond my expectations and got my car looking brand new again. Thank you!
I think caliber collision is a very professional but personal business, along with very knowledgeable and curtious employees.
Everyone was super nice and very helpful
Joe Sanchez was great. Will not take my car any were else. Great service!
A wonderful staff that were a joy to deal with ezpecially Claudia. They and their repair personnel made quick and acurate repair to my truck.
Very nice staff went above and beyond just the damage from the hit.
Would definitely recommend them
Very timely. Claudia rocked! Thank you so much!
The techs' did a great job. I would recommend you to any person who I know.
Thanks alot caliber
Was very happy and completely satisfied with the repairs and the updates while my car was getting repaired. Staff was friendly and very nice. Thank you so much. Will highly recommend calliber collision to friends and family members.
Great from start to finish. Fast, professional, and did great work.
Caliber Collision did amazing job on my vehicle. I went into the shop and was automatically welcomed, Claudia helped me and my wife through everything. She kept me updated with my car and made sure that every detail was perfect. There was even damage to our radio that we didn't know about that she brought to our attention. I will be back if I need any other work on my car. Thank you so much Caliber Collision.
Caliber did a wonderful job on my car, I have heard so much about Caliber but I never get into accidents, but someone hit my car and I took it to Caliber oh how pleased I was and the customer service I received was the bomb my respective Samuel and Cludia was very nice to me I giv them both a high 10 thank you for carrying about your coustmers.....
Wonderful staff. Beautiful job on repairs. Easiest and best experience I've had. No stress at all in having these repairs completed.
Everyone were really nice
Sam was without a doubt, the most helpful person! From day one, put my mind at ease. He contacted me EVERY STEP of the way with our repairs. Arranged for the rental car company to pick us up. Sam was 100%a year to deal with!! And Caliber Collision is a top notch repair shop!!! THANK YOU ALL!!
Perfect Thankyou for everything.... Especially Samuel who went above and beyond!!!!!
Excellent service. Prompt service. Highly recommended.
Awesome customer service...from the front office to the back ..very pleasant and professional. I will always recommend Caliber Collision.
I was very pleased with the way I was treated and the constant updates on my car throughout the week. I would most definitely recommend these guys! Sam was very knowledgeable about my car and that put me at ease.
Everyone was very professional from start to finish. I liked the text messages on the status of the repairs. Office was clean. And the customer service was excellent.
I just want to say thank you for the great job you guys did on my SUV. Keep up the good work
You did a very good job and Iam very pleased
I'm very satisfied overall. Samuel Llamas made this whole process a lot easier for me. His customer service was exemplary ! He followed through with his phone calls, keeping me up to date during the process, & kept me up to date on some changes throughout the process as well. He was very professional, very courteous, & very knowledgeable. He went out of his way to make sure that I was satisfied and happy. If I ever do have any need for repairs to my vehicle in the future, I will definitely come back and see Samuel at Caliber Collision.
Excellent customer service.
All the folks at Caliber on Bear Valley Road were extremely professional and courteous.
I want to thank everyone especially Claudia & the workers <3 such a amazing company
Everyone was very professional and treated me with respect.. Thank you
Thank you for having Liz Partida as one of your employees,I can't say enough about how professional, courteous and patient she is. Liz is a great asset to your company, she made the whole experience a breeze.
Thank you again Liz.
Sincerely Lorenzo H
Liz P. was absolutely wonderful in providing quality service and customer satisfaction. Her integrity is noteworthy and she has a genuine concern for 100% customer satisfaction. Thank you Liz, auto repairers, and Caliber Collision for a job well done.
The repair was quick and turned out great.
My car repairs are awesome. You can't tell that I was in an accident, my car looks brand new. It was hard being away from my car while repairs were made but in the end it was well worth it. Thanks to the whole team that took the time and care to fix my car. A big thankyou to liz p. For handling all the paperwork and going above and beyond to meet my needs.
The sales lady Liz was excellent
The repairs look great! This is the most pain-free repair experience I've ever had. Way to go, Caliber!
Fabulous experience.Claudia and liz did a wonderful job, very courteous and professional... Just the best thank you guys so much
Vehicle Make : Volkswagen
The shop did an outstanding job!
I've already spoken to the Reginal and vp, but Luis has horrible customer service and was very disrespectful. My car was pulled when it shouldn't have been and now I'm just hoping for the best.
Staff is very helpful and Claudia was awesome. You did a great job repairing my vehicle and even polished my head lights and made them look new again. I will definitely refer my clients to your location when they have claims.
Car looks great. I liked that you kept me informed along the way. You meet me on Saturday so I could pick up my car even though you were closed for business.
From the very beginning of us meeting with Luis (on a Saturday) we were just so impressed. He explained everything to us, caught a mistake the insurance co. made that saved me 500, was so polite and got me a rental van as I am in a wheelchair. The repairs look great. I will highly recommend Caliber Collision to all my friends and family. Everyone was so polite and professional. My insurance co. sent me to Caliber and I was a little bit unsure because I didn't know anything about Caliber. Luis changed my mind immediately and I knew my car would be fine. Thank you so much.
Everything was done quite professionally from the secretary to the work done and I was told the insurance is taking care of everything. Thank you
Luis was fantastic . This was my first stop and my first estimate . Luis was friendly personable and I was comfortable right away . I can tell you that you have a star in your corner. Looks great
Wow. Luis was extremely helpful and made the process clear. He went out of his way to ensure we left satisfied. Great customer service skills by Luis and the staff. Thank you
Great communication, very helpful staff and very pleased with the product