Alex was excellent to work with and updated me daily regarding the progress of the repairs on my vehicle. The repairs were flawless and the customer service from all staff at Bellflower Collision was top notch!
I was very satisfied with the customer service I received. Alex provided excellent up to date status every step of the way.
I will refer my friends to your shop!!
Car was returned before estimated time of completion
Alex was great very professional
The front receptionist was welcoming and friendly. I appreciate the text alerts updating me on my vehicles progress. It was very professional and a privilege to have the individuals working on my car call me with details of completion as well. Alex was a pleasure to work. His service is definitely one that I will recommend to friends and family. Bellflower Collision exceeded my expectations.
Over all a very pleasant experience, the only thing that I have to complain about is that our due date of completion was changed 4 times.
After I received my car, other parts of the interior and exterior were not working. My blinkers, power windows, dashboard, wipers, door locks, and navigation were not working. I am truly unsatified with the work, although they did fix my bumper, they left everything else not working. They told me to go back another day so they can inspect what the problem is, but they are not guaranteeing me that they will fix everything. I am not sure as to why they would not fix it if before going there, everything that isn't working now, worked before going there. I really hope they can fix everything that they did, if they do, then my visit at Bellflower Collision will be satisfied.
They were very friendly and thorough and did an amazing job.
Very professional quality workmanship very happy with the final product two t
Excellent service; friendly and professional staff,anD the repairs to my car were so well executed that it looks new. A all around.
Thank you for your service, customer service was exceptional and the car looks amazing and brand new. Really enjoyed the experience and will recommend to friends and family in the future. Thank you again, I appreciate everything your team did.
Excellent service and follow up
Great experience and great communication throughout. Alex was helpful
Alex did a great job getting in touch with me!
Don't forget to let customers know their car is ready.
Excellent service! Beautiful job! Couldn't be happier!
I just want to thank yall for everything
Excellent service Alex Perez is very professional he kept me inform of the process.
Wonderful place and wonderful work. Highly recommended. Thanks guys for literally everything.
Thanks for the excellent work. Your whole team was very friendly and attentive. Alex was outstanding. Thanks Steve and Scott.
ETA time was off by an entire 8 days. This caused a great inconvenience to me. I heard "the car will be ready on the 23rd" , "nevermind, it will be ready on the 26th". Thankfully I finally got it on the 31st! This detail must be greatly considered by your shop!
Major problems in receiving parts for 2015 F150 Ford Truck with aluminum body. Also with insurance companies not updated to this type of vehicle. This causes disagreements with collision repair estimates. This prolonged the repairing of the vehicle which is very very inconvenient for the customer.
You guys are the best. Great service great work thank you
I was very satisfied with the work done on my Honda. You did an excellent job repairing my car and it almost look brand new. I would refer my family and friends that's in need of car repairs. Thank you very much for a job well done.
Excellent Service! Steve and his partner did a great job on my BMW! My car looks like brand new! Work is really Commendable! Everyone is really friendly and very professional!
Very nice work! Thank you.
I think your company does great work! My only complaint was the amount of time it took to complete the repair.
Excellent service! My vehicle looks like new and I'm still amazed at how fast they fixed my car. I had both front end and rear end damage to my vehicle. Liked the way they kept me up to date on the progress via text messages.
The service was excellent
Good job.just keep it up. I will recommend you guys to other people.
Excellent work..like never got in accident
Car wasn't fixed properly,took way longer then said.didn't polish rest of paint so car can look even
The pre-analytical work done to assess the obvious damages, and to spot previously unseen damages on my car just on the day I dropped it off showed me that those who helped me understood what they were doing. I also appreciated the e-mail updates throughout the entire repair process.
Vehicle Make : Mitsubishi
Everything went very well. Employees were very professional. Scott is the best. I've been telling everyone around me about the good work and pleasant treatment that I've experienced with you're company. Thanks.
well how to start ? Well I lots been more than 2weeks and my car is not finished . I got a call from Geo .. Well I'll just wait for your phone call to explain
The job Took a bit longer than expected but the overall work done on my vehicle was outstanding
I have had my cars repaired here before and as always you did a great job , I tell my friends and family this is the only place I will take my car to for body and paint !!! thank you for taking such good care of our baby!!!!
Very good communication with the progress of the repairs.
I loved how this place kept in touch with me. Everyday I knew what was happening with my car and I knew the exact date to when I was getting my car. Very nice people!
I will highly recommend you guys to my friends and family good job ????????????????
Job well done. My car looks like it's new. Great job.
Thank you my car looks amazing inside and out.Would recommend your shop anytime.
Theresa A. Flores
Nice job done , appreciate the time and hardwork the technicians and office people devoted to the repair , however please give us an exact timetable of the completion of the work . I was given a timeline of Friday or Sat last week then it was moved to Monday Dec.7 . My wife called the ofc and was told it was ready for pick up, I returned the rental car , but when we went to pick up the car I was told it would be ready by Tues.It was frustrating, had to go back to rental car again. Scott Baca helped me with the car , got it back today. He is amazing!!
Customer service was excellent throughout the process. There are some minor things I've noticed since picking the car up. Driver mirror seems to be warped, reflection is distorted. Car veers to left. Will bring car back in this week.
My experience with Belflower Collision was very positive and I believe it
Was because Alex (Alejandro) gave excellent service. He was very professional,
helpful and took care if any issues like calling for my
rental car. He is an excellent representative and I would return and even recommend Belflower Collision due to this
positive experience with your company and Alex.
They were very cooperative & did a really good job.
Excellent service, they really helped me. Thank you again for everything! I.e., Scott and Jesse.
It was a very hard time in my life and you guys made it easy
- Gina C
Gracias, muy buen trabajo, detallado y miy limpio. Tambien el ambiente en la oficina muy profesionales y amables todos.
The service was fantastic
Almost completely satisfied. Car took longer than promised, so I had to use more than one day of vacation to pick it up.
You guys did a great job and everyone was friendly! Thanks again may God bless your business.
Your company public relations skills were absolutely fantastic I enjoyed having your company service to me in regards to my car and I would be more than happy to recommend your company to any and everyone that I meet that need your service for type of service thank you
Very professional and the price that was quoted that was the total price paid ,the paint job was very well done!