Thank you again for fixing my car, and being patient with the insurance company and myself and having great communication :)
They a great job. Rob kept me informed during the whole process.
Mark was great about communicating with us and our repair was done quicker than expected.
We are extremely impressed with the level of care and quality work Pfeiffer Collision displayed. Our car looks and drives like new, you would never know it had been in an accident!
They always do an excellent job on repairs! I will always recommend them as our go to company for repairs!
When setting it up, I asked if I could be dropped off and picked up from work, he said, “I think it will just be easier to get you a rental for the day”. He never told me I would have to pay for it if my insurance doesn’t cover it. I would have appreciated knowing it in advance. Other than that, they did beautiful work
You could have update me daily after the expected completed deadline. Otherwise...Excellent work and staff. Lou
My car looks, feels and drives like new. They even fixed a minor steering wheel leather blemish that I did not bring to their attention.
Rob kept me fully informed on the status of my car repair as new issues were encountered. Finally, I really appreciated having a nice Lincoln loaner. Great job and excellent/timely communication!
They did a great job even with state farm acting like idiots.
Everyone was great! Consistent updates on how my car was coming along and they were very fast and efficient with completion. And a plus, they vacuumed my car and cleaned it and changed my oil as requested. Thank you all so much! Really means a lot because my last experience with getting my car fixed at zieglar chrysler was horrible! Thank you for the incredible service again!
Had very good service, communication was great, I received text messages which where process reports, enjoyed loaner car, just like the we where having repaired. All the people a Pfieffer collision are great. I hope that I won’t need there services again...but if I do I know where to go.
The job they did on my vehicle was incredible. The car looks brand new, inside and out! They kept me informed and up-to-date at all steps of the process, and were very patient in answering any questions that I had. They were also very helpful with related aspects of the process, such as helping me with a loaner vehicle and dealing with the insurance company. I asked the insurance company if I could have my vehicle repaired at Pfeiffer, and I'm so glad I did.
From estimate to completion of job was seamless. Appreciated the updates as my car went through the process.
The lady at the front desk was amazing and Mark who helped with fixing my car was awesone! Just keep going and being you! Thanks!
Rob and company far exceeded my expectations. They were very conscience and made sure everything was right. They went the extra mike to make sure everything was done correctly. Even let me know I gas a problem with one of my tires, which had previously been unnoticed.
Excellent work above and beyond my expectations
Very professional and they kept me update throughout the entire repair. I will go back if needed.
The chrome on my grill has paint over spray on it.
Marc was a good communicator and we were thankful for his help. The only thing that could have made it better was having a loaner car to drive while the repairs were being made.