Very good customer service.
Everything was absolutely amazing MINUS the enterprise car rental, car smelled like smoke, employees had horrible attitudes. I would seriously consider teaching the Sewell customer service culture to them. If it wasn’t so convenient, I would never use them again.
From the first phone call to delivery everyone at Sewell went all out to make sure I was served and informed of the total process. Knowledgeable and courteous all the way.
I am appreciative for the service provided by the staff and weekly text updates.
Cynthia Rivera provided excellent customer service and assistance during the 28days my car was being repaired. Thank you.
There is a whirring sound emanating from the right back driver side...I will need to take it back in for further review next week, when I am back in town after the holiday.
Rear view camera not done correctly
Easy to work with and job well done!
Under promised and over delivered. Great crew there, very professional and your system is very good. Great job Will!
Thanks to all
Was really happy with Devon keeping us updated on progress
Will was very helpful and answered all my questions and concerns. He kept me up to date on all my vehicle repairs. Overall great service and hands down to the staff there who contributed in repairing my vehicle. Love it!!!!
Will did an excellent job explaining the process and keeping me updated. When I came to pick up my vehicle Will was helping another customer via phone. So another associate Andre helped me with my walk through. Andre was very personable. The repairs were completed in a timely fashion and my ES looked great. Knowing that the repairs comes with a warranty puts my mind at ease. Thanks
We love Sewell and appreciate their prompt and excellent service on our
Thanks SO much!
Will Lowery, my lead adjuster and Cynthia Rivera assisting
made sure I understood the repair process well enough to
be patient. I was in conversation with Will the most, and he was
knowledgeable, kind and thorough. I was already relieved that
my car repairs were being done through Sewell, but I made it
through easily because of Will’s excellent customer service.
As always, the accident notwithstanding, it was a pleasure
having Sewall repair my vehicle. Stephen, at the body
shop provided outstanding customer service.
Love to have the messages and cordial messenger! Car was polished thank you!
Will Lowery was attentive and supportive in helping me through the repair process at the collision center. I was updated thoroughly and throughout the repair process through the text message communication option. The dealership service department was very efficient in providing a service that was also needed in addition to the collsion repairs. Thank you for a smooth and easy vehicle repair process.
Devin was exceptionally attentive, he listened to my concerns, and he appeared to be very concerned about what I wanted. Your two ladies at the front desk were attentive and not put off about a what my concerns were.
I congratulate you on your service to your customers such as me.
It was the best customer service from start to finish . Wonderful Will always kept me updated n even taught me how to change the data read out cliock. The two women at the front desk always greet you and make you feel welcome ! Have a seat while they find your advisor. All 3 should get a raise or bonus ! My best, Cindy Turner