Body Shop

Real Reviews From Verified Customers

Joseph A.
Vehicle Make : Honda
5 out of 5
Thank you very much! You did a great job. I am so happy to get my car back! Your staff were very courteous and helpful.
Sherry W.
Vehicle Make : Acura
5 out of 5
Well done all the way around. Karl kept me informed about the process and progress. Highly recommend Imperial.
Jill F.
Vehicle Make : Infiniti
4 out of 5
Kevin is fantastic!
Charisse M.
Vehicle Make : Honda
5 out of 5
The finish was exceptional and I like how you guys update with the progression of my car. And thank you for cleaning the interiors of my car too. Everything looks brand new so T H A N K Y O U!!!
Caren D.
Vehicle Make : Ford
5 out of 5
Karl was awesome throughout the entire process. He kept me updated on the extent of damage, the status of the repairs, and delivered the repaired car on time. He handled all the details with my insurance company as well. Thank you!
Leandro M.
Vehicle Make : Mitsubishi
4 out of 5
Unfortunately this was the second time I have come to your shop. Fortunately I went there because you all do an excellent job! it went well and was fixed super fast. I love the work you all do, keep up the good work!!! I will refer anyone I know to imperial! I appreciate you all working around my schedule too ! Thank you for everything ~Leandro
John Socrates.
Vehicle Make : Porsche
5 out of 5
KARL POOCHIKIAN- Outstanding by EVERY measure. Quick, efficient, kind, knowledgeable, clear, enthusiastic, engaged. Can't say enough about Karl. I have worked with him twice, and his knowledge, dedication, and customer service are exemplary. Dr Myseros
Hooley K.
Vehicle Make : Volvo
5 out of 5
Great job.
Scott F.
Vehicle Make : Jaguar
5 out of 5
The entire process was efficient and Carl kept me informed. I would recommend Imperial without any hesitation .
Rolf M.
Vehicle Make : Toyota
4 out of 5
Only one comment: Please make it clear that your Bethesda office is "by appointment only".
Candice D.
Vehicle Make : Ford
5 out of 5
The staff was super helpful. Tigran communicated regularly and Monica provided excellent customer service. My car was ready sooner than anticipated!
Richard .
Vehicle Make : Acura
5 out of 5
Great work. Easy to work with.
Jennifer S.
Vehicle Make : Nissan
5 out of 5
Nice job! Car was done a day early! Work looks great and car was returned super clean. Everybody was really nice and easy to deal with! Thanks!
**** M.
Vehicle Make : Audi
5 out of 5
Service was terrific. Great work!
Ao Z.
Vehicle Make : Lexus
5 out of 5
Quick estimate and pickup process. Repair job is superb
Stefanos G.
Vehicle Make : Acura
5 out of 5
Tyrgan was awesome. He coordinated everything with the insurance communicated well with me and fixed car quickly.
Veronica N.
Vehicle Make : Lexus
5 out of 5
Imperial did a very nice job repairing the right front of my Lexus . At all stages of the work, all staff were very customer focused and efficient. This is a very professional operation, which is great because one usually is grumpy when one has to go to an autoshop!
David .
Vehicle Make : BMW
5 out of 5
Car looks great. And thank you for returning it looking spotless.
Charles T.
Vehicle Make : Mazda
5 out of 5
Kevin and staff very professional, courteous, helpful. Repairs are perfect, CX5 looks brand new again. Thank you for detailing it, very surprise and appreciative.
Hilary T.
Vehicle Make : Honda
5 out of 5
Everyone was great from the front desk to the estimate to getting a ride to enterprise to the update calls to picking up my car. Thanks!


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