I believe a better job could have been done on my car. I could have taken my car anywhere in the world for repairs, but trusted that Toyota would make it almost perfect again. It was a fairly good job but a little bit more time spent on it would have made it great vs good.
Although losing my car due to flood waters is disheartening. Toyota of Irving made the process much smoother. Thank you for your Service.
The Toyota team did a really great job my repair, really great and friendly I appreciate everything the Irving location does for me sincerely Mike Castillo
Someone left my windows open and my floors are wet, my car smells like mildew and bad body shop smell ! I have a daughter with asthma, and I can’t put her in my car if it has mold. She is on breathing treatments and has to go to the hospital from time to time.
Great experience and customer service is outstanding!
I’ve been Toyota of Irving customer for years and I am not going anywhere any time soon!
The repairs were made in very good time, which was very helpful for me. I’m very pleased with the results and with Ryan’s attention to my concerns.
My front bumper is un level and is coming out in one side.
Alec was great; he provided me with updates in a timely manner and was very cordial at all times.
Daniel made all the difference. The customer service was exceptional along with the quality of work. It was a very fast turnaround to get my vehicle done.
Repair work excellent. Delay getting started due to communication from Nationwide. Frequent updates received.
I really wanted my car back and was said that they could not fix it, but my repair sales man Ryan was very nice and kept me in the lupe the whole time. Thanks Toyota of Irving.
Ryan Gould did a great job communicating the timeline of the repairs. He is a consummate professional and serves the public well. Communication and empathy possessed by Mr. Gould is why he is successful at satisfying my experience beyond my expectation.
Took the car back for a minor oversight and it
was taken care of right away. Good job. Thanks.
Estoy muy contenta y satisfecha con el trabajo que hisieron en mi carro gracias pot todo que Dios me los bendiga
I was very impressed with everyone involved with the handling of my claim , service, and repairs. The repairs were completed sooner than expected and my whole experience was stress free. A shout out to Ryan who was patient and kept me up to date with my progress. Thank you. Mark P
Gaps on tail gate , paint has a little run on tail gate , rear bumper not align , has more gap on one side than the other ??