Jeffrey E.
Vehicle Make : GMC
Repairs were not what was discussed. Took so much longer than promised. Very dissatisfied.
Fran D.
Vehicle Make : Nissan
We are very satisfied with the work you did on our car!
Your staff is amazing very helpful!
Will recommend you to all that need this kind of work!
Thank you so very much!
Robert "matt".
Vehicle Make : GMC
Kelly and Skylar rocked it. The updates and notifications were spot on and much appreciated. Will continue to bring my auto to them as needed.
Stephen D.
Vehicle Make : Toyota
Repairs took too long. Workmanship was excellent.
Bharath Y.
Vehicle Make : Hyundai
Gave my car to fix the back door, they have noticed a small chip on the front windshield
after I gave the car and didn't even notice to me, later after 2 months when they are returning the car they still didn't tell me the windshield cracke and didn't even give me a walk through around the when delivering my car and when I noticed the cracked windshield and went back in to ask they tell that it was cracked before and say they forgot to notify me that the windshield cracked, I wouldn't ever go there or recommend anyone to that place. They didn't even clean the car outside when delivering the car
Diane H.
Vehicle Make : Lexus
The best
Craig B.
Vehicle Make : Toyota
Thanks for sending periodic updates on the progress of my repairs. Since there were parts delays, it was helpful to know you were still moving forward and appreciated the updates
Carol J.
Vehicle Make : GMC
Great team. Great customer service.
Goodrun L.
Vehicle Make : Honda
Great service. Appreciated the updates. Friendly staff
Richard &.
Vehicle Make : Honda
Great communication and the car looks great.
Susan Daisy.
Vehicle Make : BMW
Everyone was very nice and helpful! I also received consistent updates on my vehicle. Thank you! Highly recommend and very satisfied with the service received.
Levester L.
Vehicle Make : BMW
Friendly courteous and helpful.
Julia O.
Vehicle Make : Ford
Very easy process and communication was amazing! Very kind employees
Timothy Y.
Vehicle Make : Toyota
had leaks after the repair, but they were fixed the following day.
Anthony P.
Vehicle Make : BMW
The customer service was great, everything else was very bad. The repair was done so poorly that I wish I hadn’t had it fixed in the first place.
Bette H.
Vehicle Make : Honda
Great customer service!
Jeff D.
Vehicle Make : Jeep
It was good worked on the car, but a lot of issues and communications between your adjuster at CARSTAR and the insurance company. I feel there was a complete breakdown and procedures to get the car done in a timely, and after this manner as me the client.
Chris J.
Vehicle Make : Volkswagen
Great communication and great work
David R.
Vehicle Make : Acura
Great communications, although I was not aware during the repair process of the extent of supplemental work required. Obviously all work was approved by my insurance company so my cost was unaffected, but it would have been helpful to include supplemental claims above and beyond the original estimate with your updates. A couple items (cargo compartment lid and cargo area mat) were inadvertently not replaced before car was picked up so another trip was needed to retrieve those. The actual repair appears to be high quality and that is the most important part of my experience. I would recommend Carstar to others and would use Carstar again.
Otto I.
Vehicle Make : Lexus
Very satisfied. Kept me updated on status of repairs and expected completion date. Review would warrant a five star rating!
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