Thank you for your professionalism from phone call (beginning) to completed follow up call (end).
As I stated in the survey I am disappointed at the mechanical damage was not discovered at the time of the estimate for the body damage on the vehicle. The drama that ensued as a result of this no one should have to endure.
I want to thank you all for making this repair process so easy, seamless and timely! My car looks fantastic and I am so pleased with CARSTAR!
The work was executed, I cannot tell that anything happened to the car. The staff was friendly and helpful. The interface with Enterprise was outstanding. The only area for improvement: I didn't receive an estimate of completion date until the day before the car was done.
You got the job with friendly staff and service. You will get my recommendation for the quality of work. I will be recommending to anyone who asks that they also take their repair work to you.
The entire team at Carstar Jordan Road did a FANTASTIC JOB taking care of my 2016 Toyota Tacoma from beginning to end and got the job done long before it was originally expected to be done. My hats off to each and everyone in the office and in the shop and I will recommend them to anyone I know that needs similar services in the future.
Thank you, everyone, for doing such an excellent job with my custom 4Runner. Five Stars all the way.
Disappointed they couldn’t install a new bumper and paint it even though I knew of the salvage title
Very good job.
Great quality and my car was completed before scheduled completion day.
We were impressed with the communication provided to us throughout the process of our car repair. we received frequent texts telling us which phase of the process our car was in. We were happy with the thorough estimate of repairs and the work done was exactly what we were told the car needed. It was done professionally and our vehicle looks better than it has looked in years.
Overall repair & paint are great. Still waiting to have clear bra re-applied.
My repairs were incomplete. My bumper was not reassembled correctly.
My truck is beautiful thank you so much!
Awesome service and quality of work
Great job, thank you so much
Excellent works and it looks brand new. Thank you all
thought that the cost was a bit higher than i had anticipated.
We were very pleased with the service an excellent communication provided by Carstar. We would recommend Carstar to our friends an will definitely return if we have car repair needs.
This was the best experience I have ever had with car repairs! I will continue to use this place and location for life!