Impressive customer service. I will recommend you.
Loved the daily emails with updates and the Midas touch throughout the process !
Lack of clear communication regarding when the car repairs would be be finished. I was told for three weeks that it could be done by the end of the week; there was no contact from Carstar with any update- I had to call to get any information. Employees were always courteous.
You kept me updated on my car’s progress throughout the process. And Russell explained when something came up with my repairs that were unforeseen.
Carstar Jordan Road is complete. Every attention to detail is done. You can expect but when your car is done it is finished.
The car looked great and the repair was well done. You did a terrific job in the clean up of the appearance of the car both inside and outside.
Excellent service from estimation to job intake to completion including working with the insurance company, car rental agency, and daily updates during the job. Will recommend and choose CARSTAR for future needs.
Really nice folks, friendly and helpful
Vehicle Make : Volkswagen
Appreciate the daily message. Liked that the car was done on time. We will refer you to friends and neighbors.
They left my passenger door latch unhooked. Paint job was very good.
I was taken care of in a timely manner
Overall, I satisfied with the service.
So far so good. Thank you so much for asking and your help.
Leah was great to work with and kept me informed. I'll be bringing my other vehicle down there in the future, my tundra pickup. Thank you!
I liked your frequent email updates on my car. The cookies were a nice touch.
I love Jordan Road Carstar. I’ve had my car hit 4 times now. While that’s not an ideal situation, this Carstar made each one a positive experience for me. While I hope I don’t have to take my car in for repairs again, if I do I’ll choose Jordan Road Carstar and won’t go anywhere else. They are wonderful!
Great work and communication throughout the process. You made everything very clear and simple. Thanks!
Vehicle Make : Mercedes Benz
Professional service from start to finish.
Did a beautiful job. Was finished a week ahead of schedule very satisfied