Body Shop

Real Reviews From Verified Customers

Cheryl B.
Vehicle Make : Ford
5 out of 5
I was very impressed with the service I received while my car what being worked on.
Stephanie E.
Vehicle Make : GMC
5 out of 5
Everything was handled professionally included consistent updates on the vehicle
Taylor J.
Vehicle Make : Chevrolet
5 out of 5
Awesome job on the car, thank you. Very impressive work. Not to mention, the inside (in which nothing was fixed) was cleaned as well. This really made my day. Would recommend, nice work.
Wayne B.
Vehicle Make : Honda
5 out of 5
Really liked the way you kept me updated on the progress on my Honda.
Jyotindra P.
Vehicle Make : Honda
5 out of 5

Suburban Collision of Ferndale Replied:

Thank you!
Fayette G.
Vehicle Make : Chrysler
5 out of 5
Great job on car and timing was excellent..thank you

Suburban Collision of Ferndale Replied:

Thank you for the compliment.
Larissa M.
Vehicle Make : Ford
5 out of 5
Great Job!!! Very professional and my ride look new!! Dave was courteous, nice and professional all the way. Thank you for fixing my car!
Jose J.
Vehicle Make : Saturn
1 out of 5
Why is the car making vibrating noise at park n when it is running,it doesn't do that before the accident happen sounds like something is loose n vibrating.
William S.
Vehicle Make : Lincoln
5 out of 5
Don Owens was very easy to work with. The repairs were done beautifully. I also appreciate the shuttle service.
Steven W.
Vehicle Make : Ford
3 out of 5
So far things look good, haven't had any problems. Do have one comment -- on the tag that was on my keys to identify them, it had my name and the make & model (14 Escape) and the color. It's a sage green (called Ginger Ale) but whoever wrote the tag wrote "Puke Green". I actually laughed when I read it. While it wasn't my first color choice when I bought the car, there are those who may REALLY like the color of their car and might be a bit offended that the color was referred to as "puke". BTW, Ford calls it Ginger Ale.
Raya S.
Vehicle Make : Subaru
3 out of 5
I was very happy with the work and communication that I received. My only negative is that when I came to pick up my vehicle, the battery was dead (possibly the lights had been left on) and I required a jump start to turn it over.
Andrew B.
Vehicle Make : Ford
5 out of 5
Dave was wonderful to work with. He deserves special recognition for helping with our car seat and helping carry moving boxes for my very pregnant wife.
**** G.
Vehicle Make : Chevrolet
5 out of 5
Suburban completed the work on our car before the expected date. The job was well done!! Thank you for your excellent service.
Andrew M.
Vehicle Make : Toyota
5 out of 5
My car looks great and I appreciated the updates. Thanks!
Joseph G.
Vehicle Make : Dodge
5 out of 5
Thank you, Don!
Reginald F.
Vehicle Make : Buick
3 out of 5
Don Owens was great, but I think your prices are grossly too high.
Douglas T.
Vehicle Make : Chevrolet
5 out of 5
Thank you for your good work
Kenielle B.
Vehicle Make : Jeep
1 out of 5
The car took a month to be repaired, and I was told it would take an additional 27 days to complete. Something happened magically and I received a call saying the car will be ready today.
Mathias B.
Vehicle Make : GMC
3 out of 5
The repair was excellent, the customer service and direct interaction was professional and impeccable. The only issue which could need some improvement is the e-mailed progress report. I received a few of them, however they did not seem to correlate to my repair, as they continued to inform me of progress even after I picked up my vehicle.
Mohanad B.
Vehicle Make : Chevrolet
5 out of 5
Thank you so much Paul for your great service 5 star man


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