The repair is fantastic! Looks like it was never wrecked. The cleanup on the car was lower quality than I have received in the past/expect of Zara’s. It may have been rushed since the car was ready for pick up at 4:30 and you close at 5.
There was dirt on the carpet under the driver’s floor mat even though the floor mats had been removed and the carpet vacuumed. I know they were removed because they weren’t hooked back on the safety pegs. Also my trunk liner had a small puddle of liquid on it. When I wiped it up the mat looked polished. This leads me to believe it was cleaning/polishing solution that wasn’t properly dealt with. There is also white cleaning/polishing compound around the antennae on the roof.
Overall minor issues, just not the usual treatment I receive from Zara’s. As I said the repair looks showroom new and I couldn’t be happier with that part. Although the liquid in the trunk worries me until I am assured it isn’t a leak with the trunk lid. I’ll find out this weekend when we have rain. I’m sure it will be dry because of Zara’s outstanding work.
Thank you to Cole and the whole team who replaced my bumper. It looks better than the day I bought the car. Your customer service is top of the line. Thank you for your thoughtfulness in getting my van done a couple hours early to accommodate my schedule. You are the best!!!
Superior service repair was beautifully done. Your management of client needs such as the availability of rental car. Will recommend your service readily.
Zara’s is great to work with. Everyone is extremely professional and friendly.
You are always very professional and easy to work with. You keep your customers up to date on every aspect of the repair. Thank you.
Thank you for repairing my car. I was devastated when my brand new car was hit. I'm so happy to have my car back. Thanks for your hard work.
Initially, I was expecting to be out of town when the car was going to be finished. Thank you for expediting this. I am very greatful.
The people are always so nice and the work on the vehicles is always Amazing. I trust their work and wouldn't go to anyone else
Vehicle Make : Mercedes Benz
Good job, kept me informed on progress and delays.
Thanks to all of your team that repaired/restored my Mercedes.
Glad to make recommendations to others in your favor.
Everyone was just so helpful & extremely nice! I chose Zara’s due to the positive reviews! They were right! I had a great experience! I also appreciate the guarantee & workmanship.
Always an exceptional experience each and every time I have needed have used Zara’s. Thank you so much!!! Never would consider using any other auto repair service.
Professional and friendly from start to finish
Hands down the best customer service I’ve ever experienced. Vehicle was done on time and the work was flawless!!!!
I have used Zara’s since early 90’s and have had nothing but excellent work and excellent service as well. Wouldn’t use anyone else!
This was my first experience with Zara's. Everyone was so professional and caring. I really appreciated the text notifications as to the schedule of my car. Keeping me updated. I will gladly recommend Zara's.
Great experience! Thank you for the great attitudes and wonderful service and job on my vehicle.
As always the Zara’s team did an amazing job with communication, and customer service! Repairs were great. We left with no questions! Thank you!
Awesome service. Love the detailed call and text updates. Very convenient.
a great experience from beginning to end. excellent professional work