I appreciated the prompt service. Bruce returned my phone calls and kept me updated on my car. When I picked it up I was surprised to find that it had been vacuumed out. I had planned on doing that when I got it home and you saved me from that dreaded job. Thank you!!!
small problem see you tomorrow
Repairs are better than expected. Work schedule was continuously communicated via email and completed a day ahead of plan. All Employees were pleasant to deal with. Thank you for such timely assistance.
David Estep is a Great Customer Service Person.
He has Great Follow-Up and Follow-Thru. A Great comfortable feeling a Customer would Luv to receive...
Thank you very much for the excellent work!
When I took my previous car (Escalade) to Les Standford Cadillac for body work, you could never tell that and bodywork was done...including the paint job. You can clearly tell that the bumper on my Cadillac SRX was painted, there are sharp points in the paint work...as well as parts where the paint doesn't cover! I was **** in meetings all day, come tomorrow, I'm filing a formal complaint with AAA and with this Bodyshop. I am not happy with the work that was performed!
Happy with the work done on our car!
Excellent workmanship completed in a very reasonable time period. Viktor and Mike Bartlett were great to work with, very happy with Suburban collision.
I am so happy with the excellent service I received for this major inconvenience put upon me by a careless woman speeding. Victor was excellent. Suburban Cadillac, Service Dept. and now Collision has been wonderful to me since Day **** when I bought my new Cadillac. I have not had such excellent service since I was 21 and bought my first brand new 1967 Mustang Convertible from Roy OBriens in SCS. My late husband and I never had such great service with all our Lincolns he bought. Suburban is excellent. Thank you on all their behalf.
While it was in service, someone adjusted the seat and broke a sensor wire for the airbag indicator. The dashboard light does not go off now. This was brought to the attention of Joe Gleason at the shop and he indicated he would contact AAA to cover the repair. I have not heard back from him yet. Please let me know if there is anything you can do to help me resolve this with the repair shop.
Efficient & Quick - car came back looking great!
Great job and treated well
Absolutely stellar job on cleaning up my interior and the broken glass. Very impressed!
Very professional staff. My car was worked in promptly and am satisfied.
Bruce and his crew took my high mileage truck and made a real nice piece out of it! I was really happy, they even gave it a nice little detail on the inside and out! Thanks again to Bruce for handling my claim to the highest quality!!