10 across the board. Very pleased with everything. Craig bends over backwards and provides superb service.
Great service and friendly. Repairs were done both quickly and efficiently, leaving nothing but astounding results. Great job!
Excellent service and support
very well organised and good customer service
Your positive attitude in how you deal with your customers is refreshing and the constant updates on my car status. Keep it up.
Was great and car looks good
Great service from estimate to completion.
Unexpected delay in completion without being notified caused some frustration, but otherwise completely satisfied with the work and the final result. Thanks.
Great job, close to home, & friendly people.
I’ve always used family ford for all my fords. I’m always very satisfied with the work that’s been done. From Craig at the body shop to the service deptartment.
Kept me updated through every step they took to repair my car. Great service
It looks like they did a very good repair job and went out of their way to satisfy my desire for quality parts. We also appreciated the phone calls explaining the status of the repairs and the problems they had to overcome (a bad reconditioning of the alloy wheel and we were happy to hear they rejected the quality rather than try to pass it to us.
They did an excellent job repairing damage from the tire shred that struck my car. Very professional and quality work.
Also, Craig was awesome communicating, managing the process and “getting it done” on time so we could leave on a long planned trip.
Definitely will use them again.
Very pleased with Family Ford's work and would not hesitate to recommend them to anyone else.
Everything was great and my experience will lead me to recommend the shop to people I know. Craig was accommodating and professional. I appreciated getting email updates on the progress of the repairs. High marks all around.
Getting my car repaired at your facility was the best decision I could have made. From the moment I arrived, Craig was fantastic. He explained everything, answered all of my questions and concerns, and did so in a genuine and friendly way. My car looks better than new thanks to this shop and their crew of knowledgeable experts. As far as I'm concerned, they are the standard by which other auto repair facilities should be judged.... they were that good. I recommend them in the highest order and without reservation. Thanks to Craig testa and the gal across from his office... they greet you with a smile and are quick with a laugh, all the while quelling my concerns and taking care of everything. Bravo to all at family ford auto center!
body shop people and greg were great