Vehicle Make : Mercedes Benz
Very nice service, even though parts arrived late, but still good service.
The estimated timeline kept changing due to delays in obtaining needed parts. I think if we had known this would be an issue, we would have waited to bring the car in until after the parts arrived to minimize the amount of time we were without a car (6 weeks for a repair that typically takes 2 weeks) as well as our frustration. We could have driven the car with the damage until then.
Not only are you guys (Ricky, Leo) super nice guys, great to deal and very professional, but the work you guys did was PERFECT. I couldn't have asked for better results. The bumper you guys put on my Cruze looks beautiful. FIVE STARS. Alameda Collision Center is the best.
I am so thankful that I chose your business to repair our vehicle. The attention to detail was amazing. The communication by Leo was awesome. It was great seeing the progress of my vehicle on carwise as well as receiving calls about the progress. Again, thank you so much; you should all be proud of your efficiency and quality of work.
My experience was excellent. The staff was courteous and the turn around time was great! I will definitely be referring people to your shop. Thank you
Upon arrival at Alameda Collision Center my husband and I were greeted by Ricky. He was both welcoming and professional. Ricky offered us coffee/water, in short he is very hospitable. We were also extremely impressed with how quickly Ricky was able to guide us through the paperwork and entire repair process. He paused often to make sure we understood what was happening and invited us to ask questions.He went above and beyond to also set-up our rental vehicle. Ricky was able to turn our negative accident experience into a pleasant and positive one. We couldn’t have asked for a better outcome and Ricky made it possible! We will refer all our friends and family to this business for all their car needs!
Thank you for timely and professional communication.
Their professionalism and customer service are exemplary! I felt like I was a valued customer and would whole-heartedly recommend Alameda Collision to any one that needs their car repaired!
Professional, clean, gentlemen and a seamless experience. Thank you and Farmers for a very pleasant experience.
My car is whole again. All repaired, clean and like new.
Thank you Alameda Collision. I will refer everyone with collision needs to you.
I would highly recommend this shop for their commitment to clients satisfaction and excellent customer service.
Leo was great to work with and communicated any changes and progress in a timely manner. Repairs looked great and exceeded my expectations. I would use you guys again and tell other about my good experience.
Leo and the Alameda Collision Center team were awesome. I had work done on my car by them in September of last year and I knew when I needed work done again in May I would call Leo. I trust that they will take great care of my car and they make the whole situation less stressful.
Excellent work and service ????????????????
Customer service was excellent. I was kept in the loop during the whole repair process.
Great team and excellent customer service. Best service from any body shop I've worked with. They go above and beyond.
Great service, would gladly go to them again.
Perfect service, fair pricing, excellent work! Thank you!