Fantastic—worked with my timeline and got my car done early!
I was thankful that it was repaired prior to the deadline and VERY pleased that the interior was cleaned and vacuumed, that was an unexpected, much needed, bonus. Having 4 young children makes keeping the car clean feel impossible most days.
Excellent results and great people. Will definitely be doing business with them again if need be!
The service was great! This vehicle means the world to me and the fact the staff was able to make it look brand new blew my mind! They were all very polite and respectful!
timely updates after intial delay
Prompt, courteous, excellent job.
Great job! I’d definitely recommend y’all to others!
Everything looks great and done quick
Before today, I would have given a different answer. However, part of the repair included new hubcaps. Apparently, they were not installed correctly because one has disappeared after normal driving circumstances.
Very congenial and helpful staff. Wished they could have made the entire vehicle look as good as the work they did!
The repair was completed much faster than expected. If I had to come up with an issue, it would be that it looks so good, I wish I had a reason to replace more of the exterior of my car.
Great Staff...very professional
Y'all. Seriously. From the constant communication updating me on the progress of the repairs on my beloved Blanche to the totally unexpected and very needed interior detail, doing business with Schaefer was a joy! I grew up in my dad's body shop and was a little worried about letting someone "unknown" do the work that was needed after I was an unwitting participant in a deer's suicide plans. Your staff went above and beyond to answer my questions. I so appreciate Brett meeting me, on a Sunday no less, so I could pick up Blanche a full six days earlier than the original estimate! Thank you for your excellent customer service and quality workmanship!
You all Rock! the process is seamless, and your team communicated with me every step of the way. Other places, I have to call and check on the status of my vehicle. You all are quick and very courteous! I recommend you to everyone needed their car serviced or repaired!
The staff was very professional yet friendly and caring! I felt well informed of the progress and also connected to the ppl sharing the information as if ( and I believe they did) really care! I would highly recommend this business to anyone and happily use them again in the future. Thank you!!! Kelly L
Timely, got regular updates.
Jack, and Terry were both fantastic to keep my updated on my car. Even though I wrecked my car they fixed it to look brand new. When I picked it up it made me feel like the day I bought my car. They did an outstanding job on my vehicle.
I greatly enjoyed working with Terry during my Ford repair! He was very good about keeping me updated throughout the repair process. It was very much appreciated!