My car took over a month to fix, I got the same "it goes into re-assemble today and then to detailing" message four days apart, and other than the girl answering the phone, the guys there weren't all that friendly.
Body work and paint job came out perfect
The staff was very Professional and efficient. I was kept appprised of progress and my car was ready earlier than promised and was washed and cleaned too! I would totally recommend this business and I hope I don't have to get body repairs in the future but if I do, I'll bring my car here.
Vehicle Make : Mini Cooper
Great experience. Friendlly and very professional staff. Initial impression of the work is very good. Body repair and paint job looks great. Thank you. I will definitely use you in the future
Thank you for doing such great work!
Excellent professionals, manager Michael is very courteous!
Amazing people to work with. Second time I've issues with my truck and they did a great job both times. I will use them again and will refer them to everyone.
Mike and Diane were absolutely amazing!!Both were personable and friendly turing a less than ideal situation into a pleasant experience. Work was completed, to perfection, ahead of schedule. I truly appreciate evrything they did for me. Top notch service!!!
I am so happy to get my car back and it looks like a brand-new 2017 year car and it's only a 2008 and everybody was very nice there and I really appreciate that and I'm satisfied because it runs fine right now I hope it keeps doing that but I really appreciate it and everybody was very helpful and kind everybody thank you so much you got a smile on this face. 100%
Best service, attentive, updates frequent and informative, customer service of the highest quality ... couldn't ask for anything better.
Communication was good. Vehicle was completed and ready before estimated finish date.
I wasn't completely satisfied but satisfied
This is my second repair with Service King. Both times was a very pleasant experience. Quick and professional. Not one problem. Highly recommend this place.
I couldn't be any happier with service as well as the people you employ.
Great Job keep it up.
I appreciated the vibes I got upon entering. They made me feel like my baby...(car) was going to be safe and repaired properly. I appreciated the frequent updates from Luie. I appreciated the exceptional cleaning on the inside of my car when the repairs were completed. I wasn't expecting that,so it was a pleasant surprise. I also like the decor of the Schererville Sevice King. Thank you for your friendliness. It goes a long way in today's society. Thanks Luis,and the crew for taking care and repairing my baby...looks fabulous!????
Excellent service car was done as promised and on schedule. Totally satisfied
They told me the battery need to be changed and not accepting charge. The battery is one year old and I showed them the recipient. They also told me there are three sensors need to be replaced. I requested to tow the car to Toyota dealer and they said there is no problem with the battery or the sensors.
I am totally unhappy with your service and I felt they are not compentent to do the repairs.
Absolutely wonderful experience. My car looks great! I was updated throughout the whole process. Louie was so nice and answered all my questions. Thank you for the great experience.
Great work and completed 2 weeks early.
Extremely happy with my car. T looked so good I didn't recognize it. Thank you
Your man Louis was very straight forward and he listened to my needs and helped me stay within my budget. He showed me what needed to be done to make my car beautiful once again. I trusted him from the very beginning. You have a good man on your team. I am grateful for his opinion and assistance.
Very unprofessional and cheap quality work. Passenger side quarter panel is over sprayed and you guys fix the driver side quarter panel and sand it down inside the inside the lift gate quarter panel need to painted. Lift gate molding is loose and paint drops are there. I have issue with the water inside the trunk. You guys drops the some kind liquid on trunk Matt and white colour powder on trunk Cover and driver side quarter panel interior. I am very disappointed with the quality of work.
The damage from the accident doesn't look like it ever happened! I am very satisfied with your service Service King!!
Awesome service and very good job done. I fully recommend this place to anyone if they want a professional job done
Everything went smooth and easy. Quality work as well.
Well Bob, his assistant and his shop guys gave me the service I hardly ever gets and I'm a person who doesn't mind to spend money on what I need. I have NO complaints what so ever...
The team was excellent, communication and service was amazing. Love the work they have done on my car. Thank you Bob and team for being so great.
Vehicle Make : Volkswagen
Very professional staff. Kept us up to date on progress of repairs. Work was exceptional!
A job well done for sure. Thank your team very much!
Excellent in all ways. Customer service, vehicle repair and communications.
Service King did a phenomenal job on my car. As soon as I pulled into the parking lot and saw my car, I was tremendously excited. It looks brand new all over again. It was also cleaned inside and out and the shiny tires were an added bonus. Additionally, the customer service was superb. Tony gave me all of the details about my car repairs and kept me updated every step of the way. Everything was taken care of and getting my car repaired was as easy as it could have been. I will highly recommend Service King in the future.
Great people and very good work
Being kept updated by email gave us the sense that they didn't just sweep us aside. They kept us up to date throughout. Truck looks great.
The whole experience was wonderful
Extremely professional & warm staff. Answered all my questions & the fee charged was very reasonable. Excellent experience. I will be back.
The staff was great!!! I love the text updates about the car, & Tony was just awesome!!! The body guys also did a great job with the repairs! Job well done~
Blown away with Tony and how fast it was done
Tony was very attentive to my vehicle and kept me inform every step of the way. The whole staff was very knowledgable when I had questions. Great Job to the whole staff at Service King in Schereville Indiana.
Communicated well during process
Although SK did everything to make me satisfied, it was disappointing it couldn't happen the first time around.
Tony, technician, did a great job taking care my van that needed repair.
I was overly pleased with my entire experience. Everyone was extremely helpful, flexible, and welcoming. My repairs made my car look brand new! I definitely will share this business with friends and family.
Very friendly and work well done
Tony in your Schererville IN location is AWSOME he definitely without a doubt 110% deserves a raise he is one of the best employees anybody could ever ask for he does exactly what he says he's going to do and he goes above and beyond your expectations very quick and painless GREAT PERSON WONDERfULL experience
Great service and daily updates
Well done as far as I can tell. Target dates were hit. I was kept informed during the process
Thank you for the good work you did!!!
10's and yeses coming when I get the survey.
Diane and the team did a great job on my car and provided excellent customer service! Thank you Schererville Service King.
The guys were great. Walked me through the whole process. The were quick and the quality of work is amazing
It was done in a timely manner and a wonderful job
Thank you for everything! You were timely, informative and most of all friendly. Can't say enough good things.
So considerate of my time. Quick turnaround time, amazing actually. Polite, knowledgeable staff. Stayed open later to accommodate my schedule. Beautiful workmanship - true artists! I truly appreciate the entire staff. I could definitely recommend Service King. Coordinated my car rental to make the repair a pleasant experience.
The Service Yram made a difficult situation as painless as p
The Service King team made a difficult situation as painless as possible.I would definitely recommend your company to others.
ossible. They did a great job ony car
The service was great. My car looks great and it was done very fast.
Everyone was nice and did a great job from the front office to the body men. Thanks
Very professional, job was done very quickly, thank you for taking care of my vehicle
Excellent start to finish.
Car in excellent condition! Looks like a brand new car inside and out, thanks for the xtra detailing. Prompt, effeicent service from my first visit to my picking up
My completed vehicle .????????????
They kept their word , from start to finish. They were very careful to explain what they w/do... And kept to the promised deadline. The car was fixed perfectly!
I could not be more satisfied with the service at Service King. This was the first time I ever got in an accident that required an insurance claim, and both Service King and Allstate put me at ease and treated me very well and with patience. Props to Service King, I will most definitely recommend this location to anyone looking to get bodywork done.
I had a great experience with this company, they went above and beyond my expectations, and George Conner is a great employee and a great asset to your company, he kept me in the loop with everything I needed to know. As progress went along George always kept me up to date with everything! Hands down the best body shop I have every delt with and anytime I ever need any work done I will be returning to service kings in schererville Indiana! Thank you so much for everything you guys did and I have my truck back again! Top notch service from a top notch company!
You guys do amazing work in very pleased you've got a customer for life!
everything went awesome. thank you
I was very happy with the job and workmanship I saw.
Car looks great,clean and I'm satisfied
I am really happy with everything that was done to my car would highly recommend to anyone to get their car done totally A service and done quick and awesome job
When picking up the car the battery was dead. Never had any trouble before.
Best service from start to finish I ever had. not to mention beautiful job, keep up the excellent work. Will highly recommend
Bob was great to work with.
Great Job! Job completed before expected date
Thanks for all the attention to details... Everyone was very professional!!
Job preformed quickly and professionally
Very thorough explanations in regards to bringing car in, consistent updates on repair with eta's. When car was ready to be picked up I appreciated being asked if I needed to be picked up which was a convienance I did not use but was very much appreciated! So far great experience!
Car looks great. Impressed with how quick it was repaired.
Your company was great to work with
When I went to drop off the car they weren't very polite . Lori The front desk person was not very friendly nore was another man working there . Then another customer walked in and they had a total different attitude . I felt like it was a A race issue because Im Latina hispanic and the other costumer was Caucasian. I didt feel welcome at all
I am very pleased with my neighborhood friendly service provider like George Conner, Bob and the front desk lady - I didn't catch her name.
Only got to look over briefly, but quality of work seems very good. Interior of the truck was even cleaned!!
It all went as smooth as it could have. They did a nice job and the best we have ever dealt with as far as sticking and doing everything to include many calls and emails, Great Company!
Everything was great only thing though I think email should be sent before phone calls with updates
I was just annoyed that on Friday the women who hit my car, her insurance company called me before your business did to tell me my car was ready! I had to call you guys to see if it was true!!! Then I had to leave work early to get in before 5 to get the car! It would have been nice if I was told ahead of time what was going on!
I also told the person who did the estimate on my car there may have also been a scratch on the drivers side of the car! He said it looked like dirt but he would take care of it! I noticed it was still there this morning! I had to go out and scrub it off myself to make sure it wasn't a scratch! Thought it was being checked for me!? I liked the customer service better from Riverdale!
As in the past, all of your staff went well beyond my expectations. My car looks amazing and the professionalism of your staff can not be matched. They even stayed over on a Friday evening so I could come and get something I had left in my car. I will let anyone know how great Service King is. As this is always a stressful time, everyone made it not so bad!!
The work that was done on my car was excellent including in the time the work was done, more than a week before estimated. The issue that I had while picking up the car was the loss of my key remote and no sense of urgency by Service King to figure out what happen to the item. The supervisor and the front desk clerk didn't even want to talk to me and I had to call various different contacts to resolve the problem. The members of that service King also made it seem like the company was doing me a service by offering to pay for the lost key fob like it was my fault that they lost the item in transporting the car to a different location to get repaired. The members of that service King were rude, distant, and didn't properly deal with the issue in the best way that I felt they could have. Customer service is everything and they displayed none of that.
Vehicle Make : Volkswagen
Great service, friendly staff, nice job on car
The personnel were very friendly, courteous, and professional. They kept me informed as to what was happening, both via text messages and when I called. I will recommend your facility to any of my friends and acquaintances who might be in need of repairs to their vehicles. Your people made the process painless and for that I am grateful.
My work in my car was not done well . My husband spoke with someone about it.
I also don't appreciate that the car came back not even washed. I would think if you work on the body the car would be clean when picked up to show off the work you do.
The staff was very nice and answered all questions. When I picked up my car lol paperwork was explained. Excellent job.
The lady at the front desk is always a pleasure and so helpful. We always use river dale in schererville and will continue.