Liked all the text messages keeping me updated of the status of my car.
Everything was great, communication was excellent, and the work was top notch! Thanks to everyone there for taking such good care of me and my truck!
All and all was quick and easy, they gave me a 3 week time frame did it on 1. 10/10 would usexpect again.
Jim, our service technician, was very polite and efficient. He walked us through the repairs that would be needed and kept in touch with us on a daily basis as to the progress of these repairs. Also, our car was ready to take home 5 days earlier than expected! We're very happy with the work that was done and would recommend Service King to our family and friends.
Doug & Janice R
Your staff truly cared about my needs! Thank you
The guy that took care of me was excellent he's a gen I came in today around 12:15pm Jan 27 Friday
Very polite, professional and service focused. The team was terrific and should be commended for outstanding customer service. Your facility was spotless and a very comfortable place to do business.
Great Job! Very professional!
I appreciated the constant updates & thoroughness of Service King. I had other things with the car that I would have liked done but they seemed apprehensive about it so I didn't pursue. Overall, I was happy with the work they did do.
Bumper looked great and my car was spotless on the inside and out!!!!!
Thank you for you help with repairing my vehicle
Great people, great job on my truck.
Excellent work and fast service. Thanks!
They always do nice work! Unfortunately, I have had my car there several times, and have always been pleased.
Over two weeks
To complete the repairs
My car looks great! Thanks for cleaning the inside too! Couldn't be happier with the service. Loved the text updates along with the phone calls.
The entire experience was a great one. From start to finish it was a super easy process and my car looks amazing. Thank you so much for all you did.
I love all the updates service king sends throughout your cars time being in the shop as it's really a nice gesture and made me feel more comfortable knowing my car was in good hands. And to Bryan for all the updates he left in voicemails while I was at work and to Connie for her friendliness and help, thank you! As I had recently just purchased a brand new Ford Escape and having it rear ended was a nightmare but the guys behind the scenes in the shop made it look just how I had purchased it-brand new! Thank you to all at Service King. I will definitely recommend you to friends and family. Ps. The car wash was awesome- probably the best car wash I've ever had :).
It was quick and i loved the updates and the end results were beautiful
Informed each day with progress. Car came back in top shape. Thanks
Speedy repair and courteous service very good with keeping me up-to-date on the progress of my repair thank you for continuous customer service.
Been to a couple of body shops throughout having different vehicles. By far best service I've seen at a repair shop.
The Service King has a great team that does exceptional work. Very pleased with the outcome of my vehicle. I will definitely recommend this Service King.
Impressed with the follow up as the car went though the process of being repaired. Office manager was friendly and helpful.
I was extremely pleased and total appreciated all the updates. Also the car looked great inside and out. Would definetly recommend Seevice King.
The facility was convenient to where we live, very clean and orderly. The people especially Connie was extreme helpful and nice, very accommodating. I would highly recommend Service King in Orland Park to anyone.
Nice people to deal with.
Jim was very helpful and was able to answer all of my questions. Since the day I dropped of my Jeep he provided excellent customer service and he was very nice and polite. He was very consistent and he was able to follow up with me right away. Thank you Jim for everything. I will definitely recommend Service King.
Great job and exceeded my expectations from a time turn-around perspective. Thanks!!
Right rear turn signal not working
Looks like service king made really good job and a guy even helped me with 2 kids under 3years old while I was putting the car seats back to my car :-) thank you!
Couldn't be more satisfied with the people
I delt with,Connie and Brian, or how.the
car was repaired. Thanks, Roger M
Very efficient and my car looks brand new!!! Thank you!!
It's sad that I had to return so soon but once again service was great!
The prompt service is commendable. I also like the personal touch of up to date progress reports
Thank you for a good work on my car.
I really appreciated the constant updates from Brian as well as the automated updates. The customer service from the entire staff was great. Thanks to the entire staff for a pleasant experience.
Great communication throughout the entire process, car returned to us on expected date and it looks great. Very easy to do business with your company. Quick, efficient and friendly service. thanks
Call me if you want to hear my story.
They kept me up to date with my repairs, customer service was great, and the repairs on my car were excellent.... I am very thankful
I've been using them for 20 years enemy they were Phase One, I wouldn't consider taking my vehicles anywhere else. AND the employees are the best!!
Great experience working with the Orland Park team.
The entire job was done very well and the staff were very helpful and informative.
Couldn't ask for better service and quality work
Excellent and timely service!
I highly recommend
Over promised and under delivered. Took from July 12 to August 23 to get a part for my car. Not happy
Service King make me trust to leave my car , without worry that that job won't be done right . Great team , great job ... very clean , ...You guys are ausome, Thank You very much .
Excellent!! Speedy service and excellent communication. AND my car was clean. I had to go to my nephews wedding in Michigan and they were able to get it back to me on time. Thank you
Quick, efficient and kept me informed.
Completely dissatisfied with the customer treatment I received and the service.
Possibly will not return to service King in future
Vehicle Make : Mini Cooper
I appreciated the daily updates.
I loved that they gave me updates on their progress every day. The job that they performed was perfect. They even cleaned my Jeep both inside and outside.
Great work and communicated with me along the way
Great work, especially by the ****. Car looked great, very clean.
The service was excellent! It only took 2 says for my SUV to get fixed! Fast and neat. Brisn and Connie are very nice and pleasant.Great job Service King! I will definetly reccomend your service to a friend
Nice employees. Good service
So far everything is going well . Picked up car last nite.
We really appreciated the updates while the car was being repaired. The car was also finished before the estimated completion date. We also appreciated the repair list we received and highly recommend the repair service.
Very friendly, helpful team at the Orland Park location
Your establishment is very professional & the work was absolutely satisfactory. I was update on the progress of the work on my vehicle every other day. Thank you for the superb service.
Jason McArthur took interest in my car from beginning to end. Great service and workmanship.
Vehicle Make : Volkswagen
Excellent service. !!!!
10 out of 10 so far. Everyone was professional and polite. Car came out looking like new.
Very pleased. Professional and expert service. I was informed frequently if the status of my vehicle Everyone was so helpful & kind. I will reccomend service King & go there again. Thank you.
Great customer service. In the future I will refer anyone I know who needs repairs to service king.
As always, Brian, Connie and Jason are wonderful people to trust our vehicle with. Once again, they did an exemplary job in all aspects of the experience. Thank you!
Shop was clean, office staff and technicians were friendly and knowledgeable. Would highly recommend to others!
I appreciate all the messages received in regards to progress of repairs. My Subaru looks like new. Thanks to all who did a super job.
Jay made sure all details were taken care of before I left. I really appreciate him going above and beyond on a Friday afternoon just prior to closing! Everyone in the office was very friendly as well.
Outstanding!!! Virtually perfect work!
Wonderful team and fantastic communication.
Mytchel Scott-Stirn very kind and professional
Everyone at Service King..was so nice and they took the time to answer all my questions and concerns..and always give update through out the whole repair..we will recommend them to all our friends and will always come back to them again and again :)
Great job and impressed that my car was cleaned inside & out.
Wonderful, thanks for the unsolicited feedback and updates..and sticking to the time line that you gave me. Great customer service....
Appreciate the constant updates, and timeline for completing work being on target.
They are the best collision repair in the area! Even detailed the inside of my car which I did not expect! Highly recommend!!! Great service all around!!
The work was not only done fast but flawlessly from what i can tell looks brand new again thank you guys so much also the inside was cleand and looked great
Brian was great to deal with. I received updates 3 days a week.
Very pleased with my repairs. Excellent customer service.
Brian at Service King provided me with excellent service. He kept me informed about all of the work being done on my vehicle and provided daily updates about the progress of that work.
The work that was done is excellent.
I will return to Service King.
I was completely satisfied with the work done on my car. The staff was wonderful in answering all my questions. I really appreciate all the care taken to repair my car & finish the job in 2 days.
I will tell all my friends about the wonderful work that you did on my car. My car looks beautiful again. Thanks again Joan
A, great people great job!
Vehicle Make : Volkswagen
Thank you so much
Vehicle Make : Volkswagen
Excellent customer service. I was kept fully informed of the costs and estimated time to complete repairs. I would highly recommend.
Great service, kept me informed. Gave me confidence in the repairs. Very good experience -- I will be a customer again.
Great communication and assistance
Brian was excellent with his communication to us.
Your team at Orland Park, Jason, Brian and Connie, provided exemplary service and are assets to your organization. They did an outstanding job!
I really appreciated being kept abreast of the work being done on my vehicle. The technician was very personable and professional. Also the work done on my vehicle was superb. Thank you Service King.
Bryan was great getting the car in, with updates, & it finished ahead of promise date
Very nice and professional staff at the Orland location. Felt very welcomed.
Connie was very kind and helpful
Great team and kept me informed with the car repair status.they finished the car before the dead line. ....my 2nd time in this shop and really professional staff.
Excellent service, completed repairs one week sooner than promised. Staff are very responsive and courteous. I liked the daily updates and will recommend company.
Repairs were thorough and in order.
When they realized the windshield wasn't installed they called me right back and quickly rectified the situation.
Service could not have been better. Car was fixed ahead of schedule. People working in shop could not have been nicer and my car looks great. I will definitely use this shop again and recommend to others.
When picking up vehicle I was provided a packet of information and had to ask to put the vehicle inside so I could see the repairs. The car does look great so I cannot fault the work, only the customer service.
The service team was excellent!! They finished my car well ahead of the promise date and the car looks excellent! Can't even tell there was damage to the vehicle. I will definitely recommended the Orland Park location to anyone needing any type of body work done to their vehicle!!
I was really impressed with the quality of the bodywork. But in addition to that, I was very impressed on how clean my car was ....the inside of my Suburban was really vacuumed nicely....noticeably worked on and I appreciated that.
Excellent customer service. Excellent communication throughout the entire repair process.
This is the third time that we have had repairs done at Service King. Great job and great service!
All I can say is I am so impressed with your staff and facility! This was my 2nd vehicle you repaired for us in 3rd week's and from the first call I was hooked! Great job to then Orland Park staff!
I was thrilled to pick up my car and see that it was super clean both the inside and out. And the minute i let the guys know i was paying for my own rental, they did a great job to speed up everything and keep me posted on the progress. They even covered the extra day. I am impressed. Thanks.
Great job on my 2013 Ford Fusion.The car was ready when promised will tell all my friends and family about your great work.
The repairs are perfect. It just took a few days longer than the original time frame. Service King did keep me informed and it did turn out great. I would recommend you for any vehicle repair.
My car is not completely fixed. You can hear a metal rubbing noise at low speeds, breaking, coasting or accelerating. I now have to drive to Orland Park to have it looked at again. Also, it was not ready by the date promised.
Outstanding service and workmanship
Though I was not satisfied when I talked to an 800 #, the local people at the Orland location were outstanding. I would not hesitate to use them again.
Car was finished ahead of time. Car was spotless inside and out. Very pleased
Great service and great employees!
I liked the text message updates on my vehicle's repair.
Only one new problem, likely not related to your work. Folding side mirrors, which have always folded in when the car is locked, no longer do so. I'll pop in Monday morning. Thanks for asking.