Vehicle Make : Volkswagen
My vehicle was not sent to Volkswagen to get the codes clear as a result of that I had to spend 3.5 hours at Volkswagen to clear faults and codes and reprogramming of my keys
The customer services and quality of work was World Class I am very happy with the work done to my car and the follow up emails and call I received. Derrick and staff was a pleasure to work with. My car looks great and I am happy to have it back.
Thanks Service King and Team
Vehicle Make : Volkswagen
The vehicle went strait into my garage and will not be driving till spring when I will see how well the remount of the ground effects were completed.
Staff was exceedingly personable and helpful
Keep up with the "can do" attitude!
Extremely nice. Would communicate often with statues of car. Great customer service.
Thank you so much for making my car new again. Amanda M
Great customer service great follow up no issues very much appreciated all the work and Erin did a great job as well thank you
You guys did a great job with the vehicle Derick was awesome, so far so good .
Darick, Brittany, and the rest of this team were fantastic: extremely helpful, thorough, and kept me updated via text message. (Who else does that?!)
I HIGHLY recommend this company, and this location.
Thanks again, and happy holidays!
The staff is remarkable. Their kindness make you feel so welcome inspite of your reason for being there. I would recommend them to anyone that is seeking the best.
I am happy the service I'd come to expect (from the previous owner), was maintained by Service King. It was the service I've come to expect and appreciate. I was kept in the loop every step of the way; and every effort was made to have me back behind the wheel in the shortest time--without sacrificing quality. Thank you for going well beyond the service of other repair shops. Thank you!
I found a part on my car that was broke and they are ordering a new one and they are going to replace it when it comes in!
I received excellent customer service, every employee I encountered was friendly and knowledgeable! My car looks amazing!!!
Derek did a great job answering my questions. He was very helpful and understanding.
Vehicle Make : Volkswagen
Very good service
Darick and Jeanine are always nice, informative, and helpful.
Everyone was very courteous and professional! My car looks like new again! Great job Highland Service King! I will highly recommend your shop!
Great service!!! Derek and team made it very inviting and easy to get my repairs done to my vehicle. Will definitely recommend them to friends and family.
I received friendly, courteous service from the moment I came in for an estimate to the pick up of my repaired car. I was kept updated on all progress with my vehicle. I truly apreciated the exceptional service.
Great job will tell anyone that needs work to come see you guys first
The service was great and repairs were excellent...The office staff was very helpful and professional. Keep up the great work..I will gladly recommend your service to anyone who needs the service you provide...
Vehicle Make : Volkswagen
Thank you for speedy & efficien service! Darick Luiper did Awesome job and I am very satisfied with my repairs. My car look brand new again????
Professional and personal service is greatly appreciated and the experience I had will be shared with many...Great job Service King!
The car came back spotless inside and out . great job
Your employees at your Highland, Indiana facility were a pleasure to work with. Very polite and professional. The car was done on schedule and on budget. I was pleased with the whole overall experience.
Great service. friendly staff, they kept me well informed on the repairs
Job well done will always trust taking my car there because I feel you do good work
I love bringing my car to you guys ! Always do a great job!
I was very satisfied with the updates that Service King provided for my car they were very upfront and honest with everything
You have a very polite and professional team.
Service King did an amazing job on my car! I am very happy. Costumer service was 100%. They are all so nice and helpful! I will definitely be going back if I need any repairs in the future.
Estimates sent via text are very nice. Thanks for keeping me updated.
Thank you for finishing the work on my car so quickly. So far everything looks great. I also appreciated your regular updates. Mr. Kuiper and each employee I met were very kind, patient, and thorough in their dealings with me. I will be very happy to recommend Service King in the future. Thank you from Jeanne V
Vehicle Make : Mitsubishi
I. Love. The. Way. My. Car. Looks. And. Drives. Thank. U. Service. King
Excellent and caring staff who make the experience run smoothly .
I appreciated the text messages as well as the voice mails because the hours I work didn't allow me to answer the calls.
The car was ready when promised. I was more than satisfied with the way they kept me informed on the progress of my car. They detailed it out. I could not expect it to look any better, even if I took it to a detail shop. The paint matched perfectly.
I am happy with the repair and the excellent service!
Darick kuiper was pleasant to work with.
Inaccurate time estimates
Would have liked the vehicle back within a week. Overall excellent service.
Coming back for a buff out. Really pleased with the outcome. Thanks
Everyone was extremely nice and they kept me informed during the whole process
I appreciated the professional experience I received. I also greatly appreciated the arrangements that were made specifically for my needs.
Derrick is a great employee at your Highland location
I really appreciated being kept informed on the progress of my vehicle. Something as simple as the text updates and calls made me feel that my vehicle was in good hands and that I was a valued customer. So again the customer service was excellent. The staff in Blue Island office were also very friendly.
I had to return for an adjustment and a replacing of my tail light. I truly appreciate how everybody was really nice and willing to make things right. Thank you Jeannie hartzell and darick kuiper
I'm totally satisfied with how my vehicle turned out
Very pleased with Jeanine and staff. This was a test that surpassed my expectations compared to my regular bodyshop ive gone to for many years in Chicago. Thanks for hitting a GRANDSLAM!
I appreciate all the texts, car rental combination and connection with other Service King for sooner accommodations.
Keeping me posted on the progress of the repair and painting.
Job completed in a timely manner. Estimated completion time only had to be adjusted by one day to get all of the components of the specialty paint.
I would recommend them to anyone who needed body repairs/paint.
The estimate of the repairs was a fair price. Staff went around the car with me before the repairs were made to be sure of what was involved with the accident and what was already there.
I was treated courteously and not talked down to because of being a woman.
Five stars for satisfaction.
The staff is pleasant and friendly. My car is always returned in excellent condition. I love the update texts also!
The use of text messages is a good way to keep customers informed
Great job! The updates were wonderful putting me more at ease everyday and getting the job done before the estimated date was a great bonus and made our life less complicated. The staff was very courteous and made a bad situation easier to deal with. Thanks for everything. We would highly recommend using their services. Our Buick is back to looking beautiful. Thanks again, Rick and Taleah
Everyone made my experience with my car getting fixed. Derrick was friendly & knew the questions I had.
Your body repairmen/women are fantastic! That's why I keep coming back (when the need arises). You'd never know where the damage was - now that's saying something!
Completed repairs quickly
Everyone is pleasant and thorough.
Their professionalism was appreciated!
Very friendly and efficient
The Highland team is the best. TLC for my car every time.
Everyone was very friendly and explained the process in detail.
Servicer was willing to go extra mile to help me which really makes a difference. I really appreciate the help and would highly recommend!
Vehicle Make : Volkswagen
Your team kept me informed and were very acomidating.
Vehicle Make : Volkswagen
The professionalism, care and concern shown to me was greatly appreciated.
Your team was very patient with my questions and took time to explain the complete repair process. They performed all repairs in a very timely manner.
I appreciated all the status updates.
Excellent service provided by Derick, Lauren, Piotr, Roger, and all others involved in all aspects of the repair of my car.
Repairs look great, great customer service, and love the way you kept me updated on the progress of the repairs. Very impressed, thank you.
U guy's r the best, great job on keeping the customer updated on progress of repair, the car looks great , inside & out, I would refer anyone that needs body work done on there vehicle to come toService King for great work.Thank's for a great job.
Darrick handled everything great. Kept me up to date on everything
Outstanding service and quality. Couldn't be happier.
The emails that were sent updating me were very helpful. The entire team was informative and friendly. They were able to answer all questions and customer satisfaction was evident in all communications.
Tony was awesome and did everything he said he would and more! It was great to hear he got me a new bumper when the used one arrived all cruddy. My only disappointment is that your check reader didn't want to take my check.
Everyone was extremely helpful and friendly. I loved all the updates about the status of my car. It definitely is an excellent service.
Everything went well. The staff was outstanding. Excellent work and customer service. From a scale of 1-10 I give you guys a10. Thanks for making my experience pleasant.
Looks great thanks for everything
Job well done looks like new and done early friendly staff all around happy don
The service representative did a great job keeping me informed .Also job was completed in the time that was estimated.
Derek, Lauren, Tony and Jeannine were all great. The super quick repairs are excellent. 10 points on every question. Thank you.
Very complete from start to finish Did a great job.
Excellent excellent excellent
Everything was done extremely well. Jorge is perfect person to represent your company to the public
I am a repeat customer with Service King and I would go back again! They do a fantastic job! My car looks perfect!
Excellent service and excellent staff!! Couldn't be happier will our entire experience!!
I want to thank everyone great job and thank you all.
Thanks for being very professional and very caring about the customer and their vehicle.
This is the second time I've used this shop for collision repair. The customer service is great, and the repair to my vehicles has been top notch. I couldn't be happier with the care I've received. Thanks so much!
Very friendly staff. Made me feel welcome
They did a terrific job. Tony was great at keeping me informed and Lauren was great with everything also. They made me feel that they really cared that my car was taken good care of. I would definitely recommend them.
I feel they went above what was asked of them. I was given almost daily updates and they finished almost a week before the time they told me. My Jeep looks brand new.
Keep up the excellent work, and thank you very much for your service caring service. Darick kuiper did a excellent job as well. Have a great day, Amanda , and Rob Vanderbok
Looks like a brand new car! Great service!
Initially I was concerned with the time it took to repair my car. However when I picked my car up I completely understood the time frame. The work done on my car was excellent. My car looked brand new!! I also appreciated the communication with my own service rep. He kept me updated on every step of the process. I'm a satisfied customer.
Great service, great outcome, I'm a repeat customer! !
Prompt, courteous, and a job well done!
I really appreciated the text updates on how the repairs were progressing.
Keep me informed in the process upon completion of my car very well.Excellent customer service.
The two main people who sit upfront were a very big help!!! I felt like they actually cared for my car and that I was updated..very up to date on everything going on..I just really appreciate you!
My car came out great! There were a few difficulties with the text messaging system being accurat . Besides that great.
Everything was great. Attention and service was wonderful. Will definitely come back if I need car work.
The staff and the service were great
My car looks beautiful. I cannot say enough about your kindness,and professionalism. My car looks like new. Keeping me informed every step of the way gave me such peace of mind. I thank God for you all. Thanks for the unexpected car wash and cleaning as well.
Genuinely honest, courteous office staff and maintenance screw repaired the damage, as if nothing occurred. Performance altogether was excellent. My experience was above my expectations. Thank you ever so much. I will recommend your business to others. Thank you
Very helpful thru the whole process all the way up to info that the car was considered totaled
I was very satisfied with your excellent work, and I will advise you to my friends and family. The courtesy and professionalism you exhibited were awesome !! thank you again. Sincerely, Veronica ****
I come here because of the people like Jeannine who are friendly and welcoming which is what you need after your car has been in a accident. Plus the work done on the car is absolutely perfect. It is nice that I can just walk to get a rental car. Thanks so much.
Service was absolutely amazing !!!! Loved how service King kept me updated . And they made my car look brand new again thanks service King and I will definitely recommend your service to anyone .... Best regards .... Thanks again????
I was impressed with the communication
They kept me up t date almost every day
Would definetly recommend them
The car looked great. Everyone I worked with was polite, informative, helpful and professional. They kept me informed of the process along the way with calls and emails. I would definitely use them again and recommend them to my friends and family.
I love how you kept me update on my vehicle
They did a very Good Job fixing My truck And staff were so helpful, knowledgeable
I was very pleased with the service and quality of the repair. I would use service king in the future if the need arose.
The car looks like it did before the accident. I thought you guys did a wonderful job.
Service King did an outstanding job on repairing our Nissan. The people at Service King communicated thoroughly and mentioned unforeseen damage possibilities that could come to light during the repair process. I was kept abreast of my car's status throughout the repair process. My son needed the repaired car by a particular date and Service King finished a day early before the estimated finish date. Also the receptionist helped me by giving me a ride home so I didn't need to make a second trip when my husband returned. I am a repeat customer who will definitely continue to recommend Service King!
Have appt Dec 2 to finish job!
Kept me informed about repair process
I'll definitely recommend service at your establishment to others who need bodywork done.
Service King(Riverdale) has always treated me very good. You di an excellent job on my car. Thank You.
Great service --- Great work --- Great experience! I will definitely come back again and will recommend Service King to my friends.
Repairs were made quickly and it was nice getting texts and calls with progress reports.
Great service! It was a little frustrating to get notifications that my pick up date kept getting pushed off, but the notifications are a huge plus. At least I was given a sense of when my car would be done.
Jeannine and Darrick made my experience very good. I was very impressed by their professionalism and kindness.
The service was great, Janine (I believe that's how her name is spelled?) over at Riverdale was excellent.
Your team over at Riverdale did a wonderful job and if I ever needed to get my vehicle's body fixed again it'd be Riverdale for sure.
I have used Riverdale body shop since the 1970's in Dolton. Always had great service from start to finish! Hats off to everyone there for another job well done!
The work looks great on my Camry and drives great as well. Everyone was very nice and accommodating. Thank you so much for the great customer service and the timely manner my car was done in. Not one complaint!
Love working with everybody there. Darick explains things clearly and does a great job of answering questions.
My experience at service king was outstanding! Very very pleased
Everything was above and beyond my expectations. Thank you for making my jeep look brand-new!
I received exceptional customer service my entire experience!
Make the invoice easier to read
Above and beyond in all aspects of service. From the front desk to the work that was done on my car. I got it back looking brand new. I will not only be using service king again but will recommend to anyone needing body work done. Thank you all for your professionalism throughout what usually is a stressful process.
I'm satisfied and a job well done!!!