Great customer service!!!
Collision Max went above and beyond basic service to make sure I was satisfied with the repairs to my truck. I am totally satisfied!!
Or 2016 Kia Rio needed repairs done after my car accident and collisionmax returned our car not only looking brand new but the car was completed three days prior to the estimated finish time! The people that I spoke to was really nice and helped me and my boyfriend as quickly as possible! Overall, they were just extremely nice and quick with everything! I would recommend anyone to go here and out of a scale of 1-10, it would definitely be around a 20! Thank you so much for dealing with us during our frantic time!
Special thanks to Doug Lucas and the entire team for outstanding service. I would recommend you to my family and friends.
I was very satisfied with the actual repairs but there were greasy handprints on part of my back seat.
Your Assistant Manager (Doug)... was very conscientious and thorough about my repairs. I appreciate all his assistance and thoughtfulness. I would definitely recommend your shop to my friends.
Great job with repairs. Staff was friendly and helpful. Updates of status were sent. I would use them again. Hopefully, I will never have to.
Vehicle Make : Volkswagen
i was satified with getting my car repaired at a reputable business but i felt my car took longer than it should have. I liked having the first 2 days of updated by text but then after that i recieved no more updates and heard from no one until i had to call after a k later. I was promised that someone would call me back but i never recieved the call back. i called again the next day and i was told my car would be ready because my bumper just came in, that raised an alarm because i didnt need a bumper,finally i was yold my car is ready but for me to wait for a call and ignore the text up dates left me feeling uncomfortable. finally the next afternoon i was told to pick up my car. i must say i am pleased with the repair
but if i sh it would have been done by
the 3 days guy angellerra had promised,
and updates about the status of why it
took so long, and a clear understanding
of what was going on. i have used the pennsauken branch and i like that service better, i delt with a guy name dave and i felt i could trust him and he was honest about my repairs.
Will be glad to speak to someone.
Thank you to Pat (my adjuster) for taking such great care of my needs. The insurance company had misquoted my deductible and I had called them to verify and they spoke to Pat on the phone verifying the correct amount. I was very impressed that Pat remembered and made sure the final bill was correct and I wasn't overcharged. The service from day one was a great one.
The technicians who worked on my car did a phenomenal job. I can't even tell I had a collision. My car was returned cleaner than how I dropped it off.
Thank you for a job well done.
Looks great which makes it worth the extra days my Acadia was in the shop. Thanks for a fob well done!
Took three times as long to complete the job as estimated and my car was returned filthy. The GM did apologize and cleaned up my car but I did lose another day st work.
I've been a long time customer of this location and will continue to do business with them.
Fast service with friendly staff
Fantabulous job! Thank you!
Thanks pat. Helped me thru process
Very organized, friendly, with great follow up. Would definitely return
You have a great team of people and I wouldn't go anywhere else.
I just got it today, but so far, so good.
Great customer service and quality of repair. Like it never even happened.
Didn't keep in touch with pertinent information and delays
My car was very damaged from a hit and run but It was not long until my car was completed. I was given constant updates via text and the entire staff was very welcoming and warm on every occasion! We didn't run into any problems and the little paperwork we had to complete was well explained and not rushed. The staff made the whole ordeal of getting a car fixed pleasant and less stressful. Thank You again to the staff at Collision Max in Cinniminson, NJ!!!!!!
-The Fitzgerald family
Although it took awhile for me to get the vehicle back into shape... It is performing a lot better. And I appreciate the fact that they took it back to the dealership when they weren't able to correct the issue on their own. A little disappointed when they weren't able to match the running boards exactly. Will have to revisit that issue at another time. Also noticed that there is still some scratches or scraping on the rear passenger light housing that was not addressed. And there are a couple of Knicks in the paint that I don't recall having prior to the 2nd or even the 1st repair. Bottom line... Have my vehicle back and it is riding far more better.
I asked about scratches on the hood of the car and was told they weren't noted on the claim . Wouldn't it be possible to contact Liberty Insurance and add to the claim? All other scratches on the car were taken care of and iris ashame that the hood was left undone . That is the difference between doings good job and doings great job . Going the extra mile for the customer instead of saving the insurance company a couple of bucks.
It appears there is some type of glaze on the passenger side headrest. It looks like the interior of the car was cleaned - not sure how this was missed. Also, noticed the interior of windshield was sprayed with something but not wiped clean. It looks like hard-water stains.
The service was top notch and every person we encountered was knowledgable and extremely helpful. They made a stressful situation pleasant.
The team was very understanding and attentive to all of my concerns and was able to fix everything that was broken, banged or smashed
My car mat and driver seat was dirty.
Very happy with my repair it was done in such a timely matter.
My car came back to me with more damage to other areas of the car, than before I dropped it off. Trash still in the car, deep scratches on my hood, missing parts on the dashboard, and damage caused to my steering wheel, that is ripping the leather/material away from the steering wheel, and ripping at the seam. There was also a blue trash bag half draped on my passenger seat as well as black Styrofoam all over the center console and in the cup holders.
They left something loose in the car that is sliding around. Now we have to take the car back and be inconvenienced. All they had to do was test drive the car and the should have heard it sliding around.
No issues all was done well. Only minor comment would display hours a bit better. Staff was very good.
YOUR TEAM AT COLLISION MAX WERE BEYOND EXCELLENT. THEY WERE FRIENDLY, POLITE, EFFICIENT AND VERY PROFESSIONAL. I GIVE THEM A 10. THE REPAIRS MADE TO MY CAR WERE BEAUTIFUL. THE WHOLE EXPERIENCE WITH YOUR TEAM WAS BEYOND COMPARE. I AM SO GLAD I WENT WITH ABRA FOR THE REPAIRS. THANK YOU!
They were on top of the situation the entire time.
amazing - people were wonderful - would go back
I am totally satisfied with Collision Max ABRA; I've had my car serviced before and it took twice as long, I had to keep calling the mechanic, and I wasn't pleased with the work done on my car. Collision Max kept be updated every step of the way; the car was ready one week earlier than I had expected, and they did a fantastic job on my vehicle!
Did an outstanding work on my car!The employees their are very excellent and people friendly.
Great customer service and updates as well as first class workmanship. Keep doing what you are doing
Very happy with the work done to my vehicle
I am very satisfied, with my car, Great job.
My car looks excellent. Dean and the entire crew at Collison Max really went above and beyond to get my vehicle back to me well ahead of schedule. I was very concerned about everything looking okay since my car is a lease but when I came to pick it up, it looked brand new! I am very happy to have brought my vehicle here and will continue to do so. Thank you for the excellent, prompt work! I will definitely recommend your services.
Thank you guys for a great job on my Silverado truck. You did a terrific job on the repairs and in a very timely fashion also.
Dean Zafiriadis went above and beyond by taking me to work after I had turned in my loaner car and delivering truck to my house just to finish some detail work rather than me having to reschedule at a later date to finish up.
Thank you and I would highly recommend your shop to anyone in need of repairs. Frank Ritter
There is orange peel and bare steel on the underside of my hood. I have to bring the car back to have this are addressed.
Great job! Thank you so much!!!
The damage to the car was not that bad, but everyone at CollisionMax treated us with exceptional care. Great Customer Service and the work looked great. The car looked brand new when we picked it up. Thank you!
The manager was very nice and kept me aware of what was going on. Thank you.
Thank you for addressing my car damages in a timely matter. It really helped me save money on the rental car and your daily updates kept me posted on how fast the transformation was going... I really appreciated it...
I was very pleased with the work done on my 2006 Dodge Dakota. They were professional, kept me updated on all work performed on my vehicle. Friendly, reasonable prices and go out of their way to make sure you have a pleasant experience with no worries.
Everything was fine. I am completely satisfied thank you
to all those involved with the repair of my vehicle I thank you. to Dean (csm)who realized there were things that NEEDED to be dealt with (he came thru) for my satisfaction,communications with Summer Love helped a lot. thank you again. Kathrine L
Very friendly atmosphere and services
Amazing customer service, I had an issue with how I was going to pick up my vehicle. They worked around my schedule and got the car to me, couldn't have been happier.
On time, well done.
The updates I recieved were useless.
They did not have much if any current information.
The more important thing was car which was fixed to my satisfaction.
l did appreciate very much being provided transportation to and from my home.
I found the staff very friendly and cooperative.
Thank you for your usual spectacular service!
Everyone was very professional and helpful through the entire process. In addition they gave constant updates via text message and phone calls so I stayed informed.
Very timely good work and kept me informed
Awesome experience, thank you so much for putting me at ease in this process.
I loved the customer service, you guys are great. Being updated every step of the way about the status of my car was also great. I liked how i was informed of everything that was going on! And the texts were also something that i liked. The texts kept me up to everything. Overall i will come back to you guys if i ever needed my car fixed again.
The continuous updates were appreciated and everyone I interacted with was nice and did their best to make an unfortunate situation as good as possible. Special thanks to Dean for meeting me for a Sunday pickup
I was very satisfied with the overall customer service.. The workers explained everything that was done to my car and they also kept me informed on a daily basis what was going on with my car.. The secretary Ashley was very helpful by setting everything up with my rematch car.
They did a great job! I was thoroughly impressed witty the level of service and friendliness! They were extremely accommodating and I would recommend them to anyone!
They treated me with kindness and respect they did an excellent job on my car.I give them a 10 .
I received email daily with no info, just things like we are working on your car, things are going well, etc. After having the car for 3 days, I received a phone call saying there was more damage under the bumper and they had to redo the estimate for the insurance company, order some parts, and wait for the insurance company to agree. I would love to know why this was not found out the 1st or 2nd day you had my car. My car was driveable. It seems it sat there for a number of days with no work being done. You had the car for 8 days.
I'm sure a wheel alignment was done with so much damage done. I'll call Monday to check. There is a nick out of paint on driver door which I will also ask about. I am sute it will be taken care of. Everyone is so pleasant !
Vehicle Make : Mitsubishi
Great customer service, excellent job done. Would recommend and use again. Thanks!
Mike and Katelyn were phenomenal!!! They provided me with daily updates on the status of my repairs. Their level of service should be modeled and commended. My car was done a day early as well.
Thanks Mike and Katelyn for making my experience positive!!
And thank you collision max for hiring two great people.