My entire experience with Abra was positive; the staff was courteous, professional, and kept me well informed of each step of the process. I would definitely refer you to others.
Excellent service. They treated me very professionally and was always concerned with making sure I was happy. The car looked beautiful and seemed perfect now where it was hit.
Thanks to all staff for their service, professionalism, and attention to detail with the repairs completed on my Silverado! I will definitely refer friends and family in the future.
We most appreciated receiving texts each day as updates
My experience with Abra was a perfect 10 from beginning to end. Roger, my sales associate provided me with professional service, including quick and accurate damage assessment and initial estimate, a subsequent update and was always available to address all questions. He also acted as my primary contact throughout the process, which was very helpful. I appreciated receiving text updates of the progress as the work was being done, as well as a ride home when I dropped off my car. The work was completed extremely well and quickly. I would highly recommend Abra and its services to any potential clients!
Vehicle Make : Volkswagen
Excellent customer service.
Work was done professionally, in a timely manner
Customer service is excellent!
I was very satisfied with the job.
Very satisfied with the staff and the outcome
Extremely fast service and friendly staff.
From the moment I first contacted your office to the
moment I drove off with my repaired car I felt confident and assured that I was dealing with people who valued customer service and excellence. From working with my insurance company to the repairs everything was smooth, timely and professional. I never felt rushed and always felt like I was being heard. I was informed how the process was going my e-mail and phone calls. Brilliant. Roger Nehring, my customer service manager, is proud of the work you do and is able to translate that pride into a great customer service experience. His knowledge of the repairs and honesty are top notch.
Not only was the repair well done, I was very pleased with the ease of communication during the process. Roger kept me informed of the progress throughout the repair process and was quick to respond to my questions. I truly had a five star experience!
Roger was excellent! He kept me informed every step of the way and was a pleasure to work with.
Everything was done on time and beautifully, thank you!
I was completely satisfied,my car it was ready
Ahead of schedule.. looked good, clean and
Shiny, I almost didn’t know the car .. your team
Did a wonderful job.. 100%
Roger was great throughout the entire process. He always made sure I was up to date on what was going on. Overall they did a great job on my car and it looks brand new. Thank You!!!
Everything went well. The team made the bad crash experience an easy one to deal with!
We'd like to thank you all for such a great job on our Kia. We can't even tell that the bumper was replaced and really weren't looking to get the car back in 3 days, thought it would have taken at least 4-5 days. We are so happy and please thank everyone there for use, especially Jose for a job well done. And we will be recommending you to our friends. Thank You Again