Joseph and Johnny were both amazing! Joseph was able to give me a estimate with a timely manner. Johnny assisted me with the pick up. He was extremely patient because I was dealing with jury summons and it was difficult to set up a pick up time and to communicate. Johnny was very professional with excellent customer service.
Louie was awesome from the beginning when I came in for an estimate and to the very end when I picked up my car and dropped off the rental. It was raining the evening I picked up my car, and I had just picked up my toddler from daycare; Louie and his colleague even helped take the car seat out of the rental and installed into my car. Such great service!! And the work they did is awesome, just like new again! If I ever need my car fixed again I'll be coming back.
Everyone was very helpful and the repair was completed in a very timely manner.
Luis was great to work with, and handled my entire repair process very well.
The service was pretty fast. Luis was very helful. It was a very good experience!!
Luis was awesome! Big thanks to him. He kept me informed throughout the whole process of repairing my car. Usually I'm the one that has to call to check up on the status and updates of my car repair at other places, but this time around was different. I'm completely satisfied and would recommend Caliber Collision to everyone! Thank you for restoring the rthym of my life! :)
Excellent customer service and dropping off the van to the office was very helpful
The work was, as always, done well and finished on time when promised. Bruce S. Harris DDS
PS: Is there a way to wrap my wife's car in bubble wrap?
The associates where really interested in our job. Thank you all.
Staff went out of their way to answer questions and make sure I was comfortable with their progress and their final work.
Great customer service and very pleased with the car repair. Excellent service from James Dunn
Everyone I dealt with was very pleasant . The work done was excellent. The e-mails were delightful.
Thank you Luis to help me and take car my car .
I'm completely satisfied with the repairs. Jeremy did a terrific job on keeping me up to date.
Wonderful work with great communication during the entire process from Luis. Plus, the work was finished ahead of schedule.
The automated emails did not match the calls from the representative. It was a little confusing to know the timeline.
I am very pleased the workers are very professional, respectful, and worked diligently. The manager Jeremy provided help that was outstanding. The worked with honor and provided great customer service.
Customer service was friendly, informative, and on point.
First accident in a long time. Excellent services from start to finished. The repair process was smooth and seamless; kind of take my mind of my automobile accident - David Adams was execellent. Thanks.
Jeremy was absolutely fantastic couldn't have been any better
It was a pleasant experience to an awful accident. David was exceptionally good. Thank you.
The whole process was easy and fast. I could not have asked for a more seamless process. David Adams was on top of everything and kept me in the loop the entire time. My car looks great too! Thank you!
Vehicle Make : Volkswagen
I was happy with the overall process although procuring one replacement part took longer than expected.
The car looks great, but the estimate indicated it was a 3-4 day job, which meant since I took it in on Tuesday, I expected it would be done on Friday. It was not finished until the following Wednesday. I would have still taken it there if the estimate indicated it would take a week, but it would have been very helpful to know up front so I could have known how to handle my transportation issues. No email update was received until the day it was ready to pick up, and on that day I received 3 status update emails.
Associates were excellent and helpful