Your service team was professional, informative and friendly. The service and body work was done expertly. My Volvo was turned over to me fixed, cleaned, I thank you very much, johanna
Repair and communication were done really well, but some details on the car weren't up to the quality I was hoping for. For example:
- New headlight units have marks (probably from packaging) that can easily be removed with a cloth but was not done so
- A few marks on door panels that were not repaired but could have easily been removed with a thorough cleaning.
- Rear hatch area was left much dirtier than when dropped off. Looks like there's lots of workshop dust inside.
- New black marks inside hatch area appeared that were not present before the repair
- Lots of rattling coming from rear hatch area, mostly due to items not being returned to original position (e.g. cargo cover)
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