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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 279 reviews 85%
4 star 14 reviews 4%
3 star 3 reviews 1%
2 star 14 reviews 4%
1 star 19 reviews 6%
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(All Vehicle Makes)
Charles P.
Vehicle Make : Ram
2 out of 5
10/18/2021
Invoice shows that certain repairs were charged to the insurance company for that were not performed. This concerns me.
Tamera M.
Vehicle Make : Toyota
5 out of 5
10/11/2021
We were updated each day on the progress of the repairs. Completed in a very timely manner and was washed and detailed when I picked it up!! Will use again if I ever need repairs.
Darlene B.
Vehicle Make : Lexus
5 out of 5
10/3/2021
Professional and courteous. Great communicators!
Michael M.
Vehicle Make : Honda
2 out of 5
8/10/2021
I had to buy a new battery after getting home with my 2010 Honda Odyssey. It was completely dead due to the handling of my vehicle. The additional $200 cost was not expected.
Christopher C.
Vehicle Make : Chevrolet
5 out of 5
7/24/2021
The team at collision center was amazing from start to finish. Very professional. Enjoyed the experience.
John W.
Vehicle Make : Dodge
5 out of 5
6/10/2021
The repair was completed on time and after I found an issue with the door repair it was quickly resolved.
Kenneth C.
Vehicle Make : GMC
4 out of 5
6/1/2021
With the right parts and the time to complete repairs it has been my experience that RKM will deliver the right product on time ... thanks
Miguel L.
Vehicle Make : Nissan
5 out of 5
5/20/2021
Just want to say thank you again for your entire team for the work they did from the office to the body repair shop!!
Carlos S.
Vehicle Make : Infiniti
5 out of 5
4/16/2021
Donnie Berger, as always goes above and beyond to take great care of his customers. He is one of a kind service representive. Staff also treat you with courtesy and respect. Shop Manager is great to dealt with and very up front for his customers. Will definetely recommend this shop
**** R.
Vehicle Make : Nissan
4 out of 5
2/7/2021
Tou could improve on your completion status. I had diffucylty getting delivery status.
Annie J.
Vehicle Make : Chevrolet
5 out of 5
2/6/2021
The entire staff was cordial and respectful. That’s very important. Regarding the car repair, we were completely satisfied it all areas. The car actually looked like new! Donnie Berger was very good to work with. He was professional, kept us updated in the repair process, and was timely in completing the repair as promised.
Fran T.
Vehicle Make : Chevrolet
5 out of 5
2/4/2021
My vehicle was taken care of and looks good. I had to go back for one question - but that was resolved on site.
ASHLEE H.
Vehicle Make : CHRYSLER
5 out of 5
12/25/2019
Great service and my adjuster Don was very pleasant and efficient.
ANTHONY D.
Vehicle Make : FORD
5 out of 5
12/21/2019
Truck looks awesome, thank you for returning my truck in like new condition. Can’t even tell it had any damage.
JULIA B.
Vehicle Make : CADILLAC
5 out of 5
12/13/2019
Donnie took good care of my car, and me, he kept me updated on all repairs, needs thank you Donnie, good work
MICHAEL M.
Vehicle Make : TOYOTA
5 out of 5
12/11/2019
Thanks to Donnie Berger and the technicians who handled this work.
RANDELL T.
Vehicle Make : CHRYSLER
1 out of 5
10/31/2019
The work was not completed. Insurance was charged for pin striping which was not done now we must take somewhere else to have it completed. Updates and communication were also lacking.
LILIANA V.
Vehicle Make : NISSAN
5 out of 5
10/31/2019
I am happy with the work done in my car Thank you for taking care of it for me!!!!!God bless you!!
JASON B.
Vehicle Make : GMC
5 out of 5
10/25/2019
Donnie is a great guy who goes above and beyond to make the customer happy.
JAMES T.
Vehicle Make : CHEVROLET
5 out of 5
10/17/2019
Job well done

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